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Sheraton New Orleans Hotel

500 Canal Street, New Orleans, LA 70130

+1 504 525 2500

per night


based on 1,819 reviews

About Sheraton New Orleans Hotel, New Orleans

Value for money

Offering an outdoor pool, Sheraton New Orleans Hotel is located in New Orleans and is a brief walk from Place St. Charles. It is situated a short stroll from Harrah's New Orleans, The Historic New Orleans Collection and Jackson Square. Hotel Sheraton New Orleans has been recently refurbished and offers an express check-in and check-out feature, a sun deck and 24-hour room service. Staff are available 24/7 and can help with booking tours and tickets. The rooms are air conditioned and offer a desk. There are also honeymoon suites available. Sheraton Hotel in New Orleans features a conveniently located on-site café. Each evening, guests can relax in the lounge bar. A wide selection of eating options can also be found in close proximity to the property. Sheraton Hotel New Orleans is within walking distance of Bourbon Street. New Orleans Union Passenger Terminal is within a half-an-hour walk.

Sheraton New Orleans Hotel photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Sheraton New Orleans Hotel room price & deals

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Deluxe Rooms - Harbor view


$396 totalAgoda.com
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Standard Rooms - City view


$440 totalStayforlong
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Traditional - Sea view


$205 totalebookers.com
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Double Rooms - Sea view


$262 totalAgoda.com
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King Rooms - Harbor view


$182 totalAgoda.com
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Other Rooms - Courtyard view


$234 totalBooking.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee shop
  • Valet parking
  • Business center
  • Flat-screen TV

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Shoeshine
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Health and safety

  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Safe


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Breakfast in the room
  • Tea/coffee maker
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table


  • Executive lounge access
  • Family rooms
  • Newspapers
  • Storage available
  • Sofa
  • Bridal suite
  • Telephone
  • Carpeted
  • VIP room facilities

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Allergy-free room

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Toilet paper
  • Walk-in shower

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Valet parking


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Children's television networks

Things to do

  • Gift shop
  • Shops (on site)


  • Fitness center


  • Outdoor pool

Places of interest near Sheraton New Orleans Hotel

Attractions in New Orleans, Louisiana curated by momondo

Sheraton New Orleans Hotel location: 500 Canal Street, New Orleans, LA 70130


Bourbon Street0.5 mi
New Orleans Morial Convention Center0.8 mi
Mercedes-Benz Superdome0.8 mi
Smoothie King Center0.9 mi

Restaurants and Cafés

5 fifty 50.0 mi
Cafe Promenade0.0 mi
Le Foret0.0 mi
Creole House Restaurant & Oyster Bar0.0 mi

Sheraton New Orleans Hotel Reviews

GreatBased on 1819 verified guest reviews

Pros +
  • "Great location, great staff." (in 262 reviews)
  • Very courteous and professional staff! (in 200 reviews)
  • The room and staff were exceptional. (in 130 reviews)
Cons -
  • Roaches infested the room. (in 151 reviews)
  • The room service was terrible. (in 151 reviews)
  • The parking fees are steep! (in 91 reviews)

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Sheraton New Orleans Hotel room booking info

Check in/Check out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • There is a $212/night difference in the average price of 4 star hotels in New Orleans ($353/night) and the average nightly rate at Sheraton New Orleans Hotel ($141/night).

  • Sheraton New Orleans Hotel is 11.5 mi away from New Orleans Louis Armstrong. You can typically expect your drive time from Sheraton New Orleans Hotel to New Orleans Louis Armstrong to be 34min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • With parking available at Sheraton New Orleans Hotel, you could always rent a car for as low as $22/day and park it at the hotel. This would give you freedom while visiting New Orleans. A very popular option for travelers staying at Sheraton New Orleans Hotel would be to take a taxi or ridesharing service from New Orleans Louis Armstrong directly to the hotel.

  • Pets are allowed at Sheraton New Orleans Hotel.

  • There is a restaurant at Sheraton New Orleans Hotel that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +1 504 525 2500 for kitchen hours. One of the easiest dining options for New Orleans guests staying in Sheraton New Orleans Hotel is to get room service, which is available to all hotel guests.

  • Sheraton New Orleans Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • The city center nearest to Sheraton New Orleans Hotel is New Orleans, which is 0.1 mi away from the hotel’s front door. There, you can find Canal Street, which is a popular sight in the area.

  • If you have questions about Sheraton New Orleans Hotel or your reservation, please call the front desk directly at +1 504 525 2500.

  • Yes, Sheraton New Orleans Hotel has Wi-Fi available to hotel guests.

  • There is a hotel gym accessible to guests staying at Sheraton New Orleans Hotel. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

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