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The Pontchartrain Hotel

2031 St. Charles Avenue, New Orleans, LA 70112

+1 504 323 1400

per night


based on 224 reviews

About The Pontchartrain Hotel, New Orleans

Value for money

Situated a short stroll from New Orleans Union Passenger Terminal, Pontchartrain Hotel St Charles Avenue provides guests with a convenient base when in New Orleans. It is located a short stroll from Southern Food and Beverage Museum. The hotel has been recently refurbished and features valet parking, a 24-hour reception and an express check-in and check-out feature. Also on offer to guests are laundry facilities, luggage storage and a concierge. Pontchartrain Hotel St Charles Avenue has 40 charming rooms offering all the necessities to ensure an enjoyable stay. Pontchartrain Hotel St Charles Avenue has an on-site restaurant, perfect for guests who prefer to dine in. In the evening, those staying at the property can relax with a drink in the in-house bar. The hotel enjoys an ideal location, allowing guests easy access to a range of popular attractions. New Orleans Botanical Garden, Bourbon Street and Canal Street New Orleans are also an easy drive away.

The Pontchartrain Hotel photos

The Pontchartrain Hotel room price & deals

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We search major booking sites and individual hotels so you can compare the best deals on The Pontchartrain Hotel rooms.

Deluxe Rooms - River view


$546 totalAgoda.com
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Standard Rooms - River view


$136 totalPriceline
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Superior Rooms - Harbor view


$470 totalAgoda.com
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Double Rooms - Park view


$506 totalTrip.com
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King Rooms - Mountain view


$209 totalExpedia
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Other Rooms - Sea view


$255 totalExpedia
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Hotel Amenities & Facilities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Valet parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing rules
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities

Services and conveniences

  • ATM on-site
  • Ticket service
  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Toilet with grab rails


  • Shower
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom


  • Family rooms
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • Newspapers
  • Storage available


  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee shop

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Feather pillow
  • Alarm clock
  • Wardrobe or closet


  • Fax/photocopying
  • Laptop safe
  • Desk


  • Terrace/Patio

Things to do

  • Gift shop


  • Fitness center

Places of interest near The Pontchartrain Hotel

Attractions in New Orleans, Louisiana curated by momondo

The Pontchartrain Hotel location: 2031 St. Charles Avenue, New Orleans, LA 70112


Smoothie King Center1.0 mi
New Orleans Morial Convention Center1.1 mi
Port of New Orleans1.1 mi
Mardi Gras World1.1 mi

Restaurants and Cafés

Eiffel Society0.0 mi
Caribbean Room at the Pontchartrain Hotel0.0 mi
Jack Rose - New Orleans0.0 mi
Bayou Bar0.0 mi

The Pontchartrain Hotel Reviews

ExcellentBased on 224 verified guest reviews

Pros +
  • Excellent staff and unique feel. (in 33 reviews)
  • Strongly recommend this charming hotel (in 24 reviews)
  • very comfortable room and accommodations (in 24 reviews)
Cons -
  • No coffer maker in the room. (in 14 reviews)
  • No tea/coffee making facilities. (in 8 reviews)
  • Otherwise room clean. (in 3 reviews)

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The Pontchartrain Hotel room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • In New Orleans, 4 star hotels have average nightly rates of $355. The Pontchartrain Hotel is $141 cheaper than the city average at just $214/night.

  • The Pontchartrain Hotel is 11.2 mi away from New Orleans Louis Armstrong. You can typically expect your drive time from The Pontchartrain Hotel to New Orleans Louis Armstrong to be 33min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • With parking available at The Pontchartrain Hotel, you could always rent a car for as low as $28/day and park it at the hotel. This would give you freedom while visiting New Orleans. A very popular option for travelers staying at The Pontchartrain Hotel would be to take a taxi or ridesharing service from New Orleans Louis Armstrong directly to the hotel.

  • Customers of The Pontchartrain Hotel are welcome to bring their dogs with them during their stay.

  • Yes, The Pontchartrain Hotel does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in New Orleans for those looking for something different. If you are staying at The Pontchartrain Hotel, you are more than welcome to order food through the hotel’s room service menu.

  • Judging by our data, The Pontchartrain Hotel does not have a pool on site, but hotels regularly make additions and changes to their venues and do not always notify us. It would be best to call The Pontchartrain Hotel at +1 504 323 1400.

  • Getting to New Orleans city center should be easy enough, as it is just 1.4 mi away from The Pontchartrain Hotel. In New Orleans city center you will find Canal Street, along with many other popular sights and things to do.

  • If you have questions or concerns about your stay at The Pontchartrain Hotel, call +1 504 323 1400 to speak with a front desk representative.

  • Yes, The Pontchartrain Hotel has Wi-Fi available to hotel guests.

  • There is a fitness center available to The Pontchartrain Hotel guests.

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