Ford car rentals in West Palm Beach

Easy access nice sales associate

Pick up wasn’t very smooth, had to wait longer than expected.

The car booked wasn’t available they didn’t upgrade my can or give me any car Instead . the Agent’s were helpless, careless and so ignorant with me .

Good experience, everything was handled efficiently and on time The shuttle was ready to pick up to and from airport. The car we got was very basic so at times it struggled to drive uphill but we made it.

The overall was experience was terrible. The price quoted for the rental was correct. They quoted me $16.88/ per day for insurance but charged me more than $70.00/ day. The contract is all in Spanish, so it is hard to determine what the charge is. I found out when I check my card statement. I immediately went to the office in Merida to resolve it but was told they (1) did not understand English well enough, and (2) they could not do anything about it. The car was high milage, the sides and rear of the car were scratched, the interior seating was badly stained and dirty. they said they had no better vehicle available. I will not do business with Payless ever again. I also question the value of using Kayak in the future. Note, I insure to two late model vehicles for about the same amount over 6 month period then they charged for 15 days. This should be a crime.

The price is very good but it takes a long time to deliver the car

Everything was great

👍

They gave me the wrong car said it was a 4 by4 and over charged and I had to argue and prove from Jeep dealer it wasnt to get a charge.

Their support is non-existent. Just pay the little extra to go with a bigger brand and avoid this one.

Easirent was not at airport. It’s halfway across Austin. I abandoned the car pickup and got an UBER to our airBnB instead. When I went to pick up the car later on my second Uber I found it in an industrial park area, which wasn’t terribly concerning, but it had a couple red flags. Just not a place I would want to bring my family. Finally when I arrived the scene was utter chaos. I saw an employee walking around looking for a car clicking the key unlock to locate it while dozens of customers looked destitute and as frustrated as I was with the experience of not finding their car at the airport. As I walked inside I found a waiting area full of crying children and families waiting for cars and a line of the drivers about 8 deep with no one at the counter answering questions. It was then that the same employee from the parking lot walked back in and stepped behind the desk to continue what sounded like a frustrated conversation of a desperate customer to just take the quickest option to get a car and leave. After trying to ask the sole employee what the odds of getting my car in the next hour or two was I decided that I wasn’t prepared to do business with this company and ordered my return Uber to the airBnB and ordered a Turo car for the rest of our visit with a brilliant experience. Hugely disappointing overall. Would not recommend. Please avoid. I haven’t chased down the couple hundred of dollars that we lost on the reservation and not getting a car yet, but I’m not holding my breath.

Awful! Just awful! Too far from the airport behind a gun range. Dirty office up stairs. Rude workers.

The phrasing of 'up to 24 hours' in the cancellation policy is not clear. Attempted to cancel at least a week before scheduled pick up date. Emailed numerous times and reached out via phone (of which I was disconnected many times). The bottom line is Sixt charged $100 even though the cancellation request was made well before 24 hours notice. Also, response time from Sixt is slow.

I rented the car for my wife, who was traveling with our 2 kids. SixT was not the lowest price mini-van. However the Kayak site said the car would be available at the airport, while all the other rental places said "shuttle". I was disappointed that my wife had to get on a shuttle with 2 little kids. Also, I was quoted a price of $152. Just last week I rented with Alamo and they gave us car-seats. This time, we had to pay $30 each for car seats. This will be the last time I rent from SixT.

The pick up was perfect the drop off was horrible. Fort Lauderdale airport there is no one to tend to you. There was only one worker and 10 cars ahead of me. I had a flight to catch and then found out there was no shuttle and had to call an Uber and just barely made my plane. I’ve been trying to reach someone about somethings specific about the drop off and it’s been almost 36 hours and I cannot reach anyone. It’s terrible

I booked a standard sized SUV like a Pathfinder (7 passenger) but was given a 4 passenger much smaller SUV and it was a late pickup so yhere was no one there to complain to. Thrifty gave me $125 in coupons to use for my next rental.

Trina was Superb!!

When we gpt tp

car was good and the type we had requested shuttle bus was no where near the every 5 minutes or so and was quite packed (not covid friendly) staff at hertz/budget was overwhelmed - too many customers, too few knowledgeable staff when returning car I asked about payment for 'toll by plate' - probably about $5 worth that I hadn't anticipated (no cash lanes) the clerk who was there at returns said he could take care of it right there.... and rang up a charge of $73 or so! - to cover 'all tolls for a week' - we said no thanks !- he said a bill would be mailed - why not just withhold what we owe from the $200 credit card deposit taken at the time of pick up? why should anyone try to sell an old couple a $70+ for a week of tolls - I mentioned it was a small amount- and perhaps a little convenience

Did not realize until we got to FL that our rental was off-site of the airport. Hertz agent at airport told us we needed to get a taxi to pick up car. No problem. We got our car, a Mission, roomy enough for my husband to get in and out of. Drop off was easy and they called a taxi for us.

The process wasn't clear after checking in at the airport and going to the lot. As a first-time renter, a little explanation goes a long way.

Waited an hour and a half in line to pick up the car. It was supposed to be a Buick (or comparable) but it was a foreign cheaply built car we never felt safe in when driving on the highway

I made a reservation in October of 2022. When I got to the Dollar Car Rental location they had my reservation but no available car. I was told to go sit on the bench outside with the other people who were also waiting for cars. No one came out to speak with any of us. After 2 hours I went back in asking for an update. No one offered us any options for the inconvenience like car upgrades, any other car choices or credit on the bill. Jeff Orgel Minneapolis, Minnesota

The customer service receptionist and the overall quickness of service. Plus the price was better than other rental car companies…