Chrysler car rentals in Las Vegas

I had to wait over an hour for the only person working the rental desk at the hotel to show up. I kept calling and he said 10 more minutes and I will be there.

They took forever!!!! I have never booked with them because of the line I see everytime I get into LA but I just happened to land at 1am and thought it wouldn't be busy but we had to wait 2 hours for a car... ridiculous.

Reserved a certain vehicle and when I went there they didn't have any available and had to cancel my reservation.

Terrible

While Payless advertise a 100% smoke-free fleet rental car had definitely been smoked in. I tried to clear the air every time I got in it losing a can of febreze but could never overcome the smoking stench. Additionally, the car had numerous dings and the transmission made noise whenever it was in gear. The car definitely had mechanical, cosmetic, and smoking odor problems.

Good experience, everything was handled efficiently and on time The shuttle was ready to pick up to and from airport. The car we got was very basic so at times it struggled to drive uphill but we made it.

I like most the cleanliness of the car.

Very good

Terrible I did not receive the car due to unexpected reason related with my driven license. All other rental car companies offered me a car. In addition, three times I asked them if I will be charged, the answer was clear received from them: No sire , you cannot be charged. I was charged accordingly without any pre-notice. The worse services that I have ever received and I am a bossiness traveller from 16 years. Shame on them. My company will get in contact with them. I will not recommend at all this Fox company. No more comment. I am still negatively surprised of their atitude.

TPA has a train from the car rental area to the terminal but Easirent is off property so you need to take a shuttle to/from the train stop. The check in was slow. Two people working for a crowded waiting area. The car needed a wash but more importantly it smelled like a mix of pee and smoke. It only had ~8k miles so it wasn’t old but it smelled. The price was right but I wouldn’t rent from them again.

Their support is non-existent. Just pay the little extra to go with a bigger brand and avoid this one.

Easirent was not at airport. It’s halfway across Austin. I abandoned the car pickup and got an UBER to our airBnB instead. When I went to pick up the car later on my second Uber I found it in an industrial park area, which wasn’t terribly concerning, but it had a couple red flags. Just not a place I would want to bring my family. Finally when I arrived the scene was utter chaos. I saw an employee walking around looking for a car clicking the key unlock to locate it while dozens of customers looked destitute and as frustrated as I was with the experience of not finding their car at the airport. As I walked inside I found a waiting area full of crying children and families waiting for cars and a line of the drivers about 8 deep with no one at the counter answering questions. It was then that the same employee from the parking lot walked back in and stepped behind the desk to continue what sounded like a frustrated conversation of a desperate customer to just take the quickest option to get a car and leave. After trying to ask the sole employee what the odds of getting my car in the next hour or two was I decided that I wasn’t prepared to do business with this company and ordered my return Uber to the airBnB and ordered a Turo car for the rest of our visit with a brilliant experience. Hugely disappointing overall. Would not recommend. Please avoid. I haven’t chased down the couple hundred of dollars that we lost on the reservation and not getting a car yet, but I’m not holding my breath.

Due to logistics mismanagement, we were given an 'upgrade' to a GIANT SUV (we'd reserved a mid size) - it was that or a compact car (which we couldn't fit all of us & our bags into). The SUV we got had damage to it - we were walked through as quickly as possible and got no paperwork for it. Just an email confirmation - not sure what good that would have done if we were stopped or in an accident, which thankfully we were not. The SUV itself was a gas guzzler - the 'upgrade' cost us more in fuel that we planned on spending (about $100 to fill it - YIKES!) and was a bear to park and drive (unwieldy, too large to exit the vehicle clearly in most parking spaces unless we parked in the back 40 of a lot (which we had to do to enter/exit). The staff on pickup were polite. And three days later, no receipt for final return (return was after hours because it was 9-5 in a strip mall). Not sure I'd use Enterprise again and I'd definitely speak up about so-called upgrades!

Everything ok just bit pricy.

Check in was like going through a timeshare sales pitch, attendant didn’t know her cars and her prices for the “deals” she was offering I don’t think she knew what they were she was making stuff up. She originally said we will get a Jeep Compass but offered us “for $20 instead of $60 today ONLY we could upgrade to a Jeep Cherokee” we declined on the first offer and the ones following it and were then handed a Hyundai that couldn’t even fit our luggage which is why we picked an SUV in the first place. After arguing we were told we are getting a Jeep compass, the agent who was giving out keys said we would need to pay another $100 a day for the upgrade to a compass, real hagglers. Eventually they got tired of my husband’s arguing they let us take the compass. The car was very uncomfortable but that isn’t the agency’s fault and the car was clean. Upon return the attendant was super quick which was nice, but a bit short tempered, however I probably would be too, working outdoors in 109 degrees. The experience wasn’t terrible but felt like a sales pitch they kept trying to upgrade us and get us to spend more money, and also it is said to be in the “airport” it is NOT, you will need to schlep your luggage onto one shuttle to one location then switch to a different shuttle, so you’ll be taking 2 shuttles to and from this rental location FYI.

They didn’t have the car I reserved nor accepted my coupon to get a different car pricier

Terrible. This is my first experience with Sixt and it was terrible. I reserved an suv, paid online, and when I tried to pick it up, the agent said they didnt have the vehicle I rented and only had a BMW and either a Traverse or Highlander (she wasn't sure) and I had to pay another $93 per day for it because they are upgrades. When I told her I already paid online and questioned why I would have to pay more she said, "You people rent cars at the last minute and expect to get the low price on the screen?" I provided a rental confirmation # from Sixt but she denied that Sixt agreed to rent me anything. She made no attempt to find anything else, offer another time slot, or provide one of the two remaining vehicles at the price I already paid.  Sixt cost me a last minute hotel room in Vegas and I missed work while traveling home the next day. I've called and emailed customer service multiple times over the last two days and they still haven't refunded my rental. DO NOT RECOMMEND!

The rental company refused to rent to me becaue they wanted the physical card that the purchase was made with and afirm is a virtual card. Stix also refuses to refund the transaction and they refused to let me pay the deposit with my other credit card. I feel like I've been ripped off and now I have to pay for a car monthly to afirm I never recived.

It was great! The process for return was quick!

Staff at both pick up and drop off were excellent. Drop off location very helprul as ee had to drop off at Grand Junction Colorado due go a medical emery. Very attentive and understanding of our situation

I always use AVIS. Quality car rental.

No direct airport shuttle. Cars overbooked

The pick up took 2 hours, I was told that I was going to be getting a free shuttle from the airport to the car rental place and upon arrival that was incorrect we had to take a taxi from the airport to nu car and it cost us $110. I had messaged the car rental place prior to arriving to verify that we would indeed be picked up by a shuttle at our airport and I was told absolutely but this was not true. I flew into the Sanford international airport but I verified that’s where the shuttle went and was reassured that I would be. We needed up having to spend $220 on a ride to the car rent place and a ride back to the airport. When we picked up the car there was all these extras that ended up being charged to us as well so what we thought was a cheap car actually ended up costing us more then other companies would have.

It was some distance from the airport, adding an extra hour to my trip. The person helping me was kind and polite. The downside was that while I was expecting the price to be around $200 it was actually around $350. The additional $300 security deposit, despite adding the insurance, was also not expected.