Jeep car rentals in Las Vegas

The overall was experience was terrible. The price quoted for the rental was correct. They quoted me $16.88/ per day for insurance but charged me more than $70.00/ day. The contract is all in Spanish, so it is hard to determine what the charge is. I found out when I check my card statement. I immediately went to the office in Merida to resolve it but was told they (1) did not understand English well enough, and (2) they could not do anything about it. The car was high milage, the sides and rear of the car were scratched, the interior seating was badly stained and dirty. they said they had no better vehicle available. I will not do business with Payless ever again. I also question the value of using Kayak in the future. Note, I insure to two late model vehicles for about the same amount over 6 month period then they charged for 15 days. This should be a crime.

The price is very good but it takes a long time to deliver the car

Kayak sold me an insurance policy that Payless said was worthless and would not honor it unless I made a $3000.00 us dollar deposit with them. I feel Kayak should have known this and not pushed their insurance. I also feel I should have been alerted to the price of insurance at Payless ($775.00)us.Eric

Everything was great

👍

They gave me the wrong car said it was a 4 by4 and over charged and I had to argue and prove from Jeep dealer it wasnt to get a charge.

Their support is non-existent. Just pay the little extra to go with a bigger brand and avoid this one.

Easirent was not at airport. It’s halfway across Austin. I abandoned the car pickup and got an UBER to our airBnB instead. When I went to pick up the car later on my second Uber I found it in an industrial park area, which wasn’t terribly concerning, but it had a couple red flags. Just not a place I would want to bring my family. Finally when I arrived the scene was utter chaos. I saw an employee walking around looking for a car clicking the key unlock to locate it while dozens of customers looked destitute and as frustrated as I was with the experience of not finding their car at the airport. As I walked inside I found a waiting area full of crying children and families waiting for cars and a line of the drivers about 8 deep with no one at the counter answering questions. It was then that the same employee from the parking lot walked back in and stepped behind the desk to continue what sounded like a frustrated conversation of a desperate customer to just take the quickest option to get a car and leave. After trying to ask the sole employee what the odds of getting my car in the next hour or two was I decided that I wasn’t prepared to do business with this company and ordered my return Uber to the airBnB and ordered a Turo car for the rest of our visit with a brilliant experience. Hugely disappointing overall. Would not recommend. Please avoid. I haven’t chased down the couple hundred of dollars that we lost on the reservation and not getting a car yet, but I’m not holding my breath.

Awful! Just awful! Too far from the airport behind a gun range. Dirty office up stairs. Rude workers.

We reserved a premium SUV for our planned road trip as we needed enough space for a family of 8. As we arrived to the Enterprise location, we were told they had no premium SUVs available. They kept trying to give us a minivan instead despite us telling them there were 8 of us, and the minivan only fit 7 people. Then they told us they were no other locations that had a premium SUV available, except for the airport Enterprise, but we had to have a reservation with them specifically as they have a "different system". They told us to just "go there" as they have a "lot of cars" and likely have a premium SUV available. Thankfully, we decided to call instead of just going there blindly, and sure enough, no premium SUVs in the whole city were available. They just apologized, never attempting to explain why you can reserve a car with absolutely no guarantee it will be available, and they did not even offer to make it up to us in any way. This was the worst experience and we will never rent from Enterprise again.

Drop-off at the SLC airport was quick and easy. Fabulous! When we picked up the car in Las Vegas we had to wait 45 minutes for a car to be available since they were over-booked. It would have been nice if a car was available when we arrived.

I would like to express my gratitude towards Matt and Kalley. Matt because he helped fix a problem with the rental and Kalley with the return. Both people Outstanding.

Due to a delayed Southwest flight, the facility closed at 5pm and I wasn't able to get my car. Instead I went to the Sixt car rental facility at the airport and paid for another car. I've tried to reach out to Sixt, but they have yet t reply. Very disappointed.

Sixt are a bunch of thieves. Counter person had no idea what she was doing. Car had 40000 miles on it and was dirty. Waited twenty minutes for a car. She then pre.charged me without my consent and they ended up stealing the money when I brought the car back early. Just an absolute disgrace and I will never use them again. Don’t even think of renting from sixt.

They pre charged me without my knowledge…I returned the car 15 days early and they then refused to give me any of the money back they had charged me without my consent. They literally stole 1000 dollars from me and I’ll never use any of the parties involved again.

Longest line at pickup ever

The line was long at Vegas airport facility.

Better rental and organization. Also provide the car that was reserved. Renting a car took 2 1/2 hours even though I pre checked in. Never rent from avis again.

They do not respect polish driving license

I have tried to reach out. I called your representative to tell you to change the reservation to pick up at the airport. You did. Your representative never canceled the Budget rental!! I PAID TWICE!! What happened???? I would like a refund please.

One of the easiest car hire

It was some distance from the airport, adding an extra hour to my trip. The person helping me was kind and polite. The downside was that while I was expecting the price to be around $200 it was actually around $350. The additional $300 security deposit, despite adding the insurance, was also not expected.

Hi, The service from the people there was amazing. Mr Manuel helped us a lot to find a solution for all the questions and troubles we had. His patience and willingness to understand our situation was unbelievable. Great people makes great companies. My only but... it was the cost of the insurance. It was mentioned when booked and it was more than what I expected. thanks a lot! Elsa and Saul

they charged an aditional $373us on a prepaid reservation, plus the $100us deposit which, a week later haven't been reibursed. they didn't have a vehicle according to the reserved class, they gave us a smaller one. would never rent again with them