Jeep car rentals in Las Vegas

Great staff, easy transactions. 24 hr operations. Make sure you change to domestic terminal. Office is off-site. Driver has to pick you up and drop-off.

Algeretta was very friendly and personable when completing check-in. The entire experience was positive and efficient, and the price of the rental was much better than using a ride app.

It took one hour and fifteen minutes in line to pick up the car. There were two agents and 50 people in line.

I never even received my car, it was a complete disaster and I will never use kayak or Payless again.

Extremely rude staff. Attempted to rent me a wrecked vehicle and when I denied it said it would be a few hours until another of the same class was available. Check in process no one was there. An AVIS employee said to just leave the keys in the car. No inspection, etc. I travel for a living and this is about my 3rd poor experience with Payless. I will pay more money for better service, shorter lines, and kinder staff. Will not be using this company again

The assistants at the counter left early, so we were without a car upon arrival. We had to take a taxi to the house, then arrange a 2nd ride the next day to go back to a Payless location. The assistant at that location refused to give any sort of refund or credit for our missed day or our taxi fare. So we paid for the first day, despite being screwed out of the car for that day, and $50 for a taxi ride. Not professional at all, would NEVER recommend or use this company again.

It’s not at the airport which wasn’t clear when I booked it. Trying to get there with too young kids was difficult

Pick up process too long. Car verification needs to be more straightforward. Basic insurance far way too expensive.

Price didn’t match

We reserved a premium SUV for our planned road trip as we needed enough space for a family of 8. As we arrived to the Enterprise location, we were told they had no premium SUVs available. They kept trying to give us a minivan instead despite us telling them there were 8 of us, and the minivan only fit 7 people. Then they told us they were no other locations that had a premium SUV available, except for the airport Enterprise, but we had to have a reservation with them specifically as they have a "different system". They told us to just "go there" as they have a "lot of cars" and likely have a premium SUV available. Thankfully, we decided to call instead of just going there blindly, and sure enough, no premium SUVs in the whole city were available. They just apologized, never attempting to explain why you can reserve a car with absolutely no guarantee it will be available, and they did not even offer to make it up to us in any way. This was the worst experience and we will never rent from Enterprise again.

Drop-off at the SLC airport was quick and easy. Fabulous! When we picked up the car in Las Vegas we had to wait 45 minutes for a car to be available since they were over-booked. It would have been nice if a car was available when we arrived.

I would like to express my gratitude towards Matt and Kalley. Matt because he helped fix a problem with the rental and Kalley with the return. Both people Outstanding.

Longest line at pickup ever

The line was long at Vegas airport facility.

Better rental and organization. Also provide the car that was reserved. Renting a car took 2 1/2 hours even though I pre checked in. Never rent from avis again.

They do not respect polish driving license

I have tried to reach out. I called your representative to tell you to change the reservation to pick up at the airport. You did. Your representative never canceled the Budget rental!! I PAID TWICE!! What happened???? I would like a refund please.

One of the easiest car hire

The use of Kayak was great! To pick up the rental from the airport, one would have to take a rental car bus to the ACE shuttle. There is an unorganized wait for the shuttle that comes every 15-20 minutes to the off site ACE rental car location. The facility is located in an industrial area and in a garage. Looks sketchy. Once inside of the office, it is dingy, old, and filthy. The staff helping is very nosy and wants to know a lot of who, what, why, how, when questions. One attendant helping a customer was uncomfortably flirting with him. She said,“Invite me to party!” “Give me your number on this post it.” “Text me about your dog so I know who it is.” I must note you are picking up the rental in an individual building with a car wash inside. Once gathered the paperwork for the rental, you go a window and pick up the keys. The attendant informs you where to go. Once existing ACE, you are checked out with another attendant. I waited for 4-5 min to be helped. I walked to the “shed” to gain the attention of the attendant. Yup, she was rude and aggressive. She took photos of the rental and sent me off. The care was great!!! Return of the rental, a lady sat in a Jeep rental and walked out to check me in. She was nice, but not sure where I wait for the shuttle. Bathrooms are filthy and smelt like urine. While I waited for the shuttle in an unmarked area and wonder if I was in the correct spot. Customers are smoking weed infront of the ACE warehouse. No direction was given when an employee passed by. From a 1-5 I would give a 2-3 just because the car was great and so was the price. Plan on as an additional 2 hour to pick up and drop off your rental.

Everything went smooth and the shuttle drivers were polite. The car was ready when we showed up and was easy to find. I would rent here again.

I booked for a price, and at the end at the pick up it was the dubble. Bad info desk, not kind and helpfull staff

Worst rental experience of my life, I will never use advantage again and I will tell all my friends not to. We did not ever get a car, had to go elsewhere

Did not have the right size car that I reserved. I had to rent an additional vehicle. Very unprofessional

Flight delayed and location not open. Was charged for rental I could not use. Will never use again nor recommend.