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Hotel Puerto Palace

4-star Hotel with Outdoor pool

4 stars

c/ Dr, Cobiella Zaera s.n., 38400 Puerto de la Cruz, Tenerife

+34 922 372 460
Very good

based on 4,547 reviews

Thu 2/29
Fri 3/1

About Hotel Puerto Palace, Puerto de la Cruz

Value for money
Hotel Puerto Palace features accommodation with gardens and terraces. The property has three swimming pools along with a kid's pool. All rooms come with a private balcony, a flat-screen TV and a mini fridge. Private bathroom is fitted with a hairdryer and a magnifying mirror. Buffet breakfast is available at the property. Guest can also enjoy dinner at the restaurant and a bar with live music at night. The property boasts a massage parlour along with activities including mini-golf, table tennis and a volleyball. A fitness centre and a tennis court are available at an additional charge. Hotel Puerto Palace is located about 1 km from Playa Jardin Beach and 1.5 km from Botanical Gardens and Loro Park.

Hotel Puerto Palace photos

Hotel Puerto Palace room price & deals

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Wed 2/28
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Standard Rooms - Garden view
1 king bed

1 king bed



$123 totalTravala
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Double Rooms - Harbor view
1 king bed

1 king bed



$86 totalTravala
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King Rooms - Ocean view
1 king bed

1 king bed



$123 totalAgoda.com
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Queen Rooms - POOL view
2 twin beds

2 twin beds



$123 totalPriceline
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Other Rooms - Courtyard view
1 twin bed

1 twin bed



$73 totalPriceline
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Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Free toiletries
  • Child pool

Things to do

  • Basketball court
  • Gift shop
  • Hiking
  • Beach access
  • Board games/puzzles
  • Fishing
  • Game room
  • Cycling
  • Scuba diving
  • Diving
  • Evening entertainment
  • Mini-golf
  • Table tennis

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities

Services and conveniences

  • Conference rooms
  • Business center
  • Car rental
  • Safety deposit box
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk

Pool and spa

  • Massage
  • Pool bar
  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool with a view

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Swimming pool toys
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned


  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Vending machine (drinks)


  • Family rooms
  • Solarium
  • Soundproof rooms
  • Storage available

Accessibility and suitability

  • Non-smoking rooms available
  • Increased accessibility
  • Elevator


  • Hairdryer
  • Open-air bath
  • Public bath


  • Aerobics
  • Fitness center
  • Tennis

Parking and transportation

  • Free parking
  • Private parking


  • Terrace/Patio
  • Garden


  • Laundry facilities
  • Laundry service


  • Fax/photocopying
  • Desk

Media and entertainment

  • Shared lounge/TV area

Places of interest near Hotel Puerto Palace

Attractions in Puerto de la Cruz, Spain curated by momondo

Hotel Puerto Palace location: c/ Dr, Cobiella Zaera s.n., 38400 Puerto de la Cruz, Tenerife

Top landmarks

Parque Taoro0.3 mi
Risco Belle Aquatic Gardens0.4 mi
Casa Iriarte0.5 mi
Sitio Litre0.5 mi
Playa del Castillo San Felipe0.6 mi
Museo Arqueológico del Puerto de la Cruz0.6 mi
Iglesia de Nuestra Señora de la Peña de Francia0.6 mi
Castillo San Felipe0.6 mi
Museo de Arte Contemporáneo Eduardo Westerdahl0.7 mi

Restaurants and Cafés

Ristta Thai Food0.6 mi

Hotel Puerto Palace Reviews

Very goodBased on 4,547 verified guest reviews

Pros +
  • Very good breakfast and dinner😁. (in 51 reviews)
  • Very good friendly staff (in 44 reviews)
  • Very clean and nice pool. (in 41 reviews)
Cons -
  • There are no hotel parking. (in 17 reviews)
  • Bed mattress sitting on 'concrete'. (in 7 reviews)
  • Need to search for parking in the neighborhood. (in 5 reviews)

Hotel Puerto Palace room booking info

Check in/Check out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Hotel Puerto Palace compare to other 4 star hotels in Puerto de la Cruz?

    There is a $133/night difference in the average price of 4 star hotels in Puerto de la Cruz ($202/night) and the average nightly rate at Hotel Puerto Palace ($69/night).

  • How far is Hotel Puerto Palace from Santa Cruz de Tenerife Tenerife-Norte?

    Drive distance from Santa Cruz de Tenerife Tenerife-Norte to Hotel Puerto Palace and vice versa is 13.7 mi and the overall drive time is about 41min. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Hotel Puerto Palace from Santa Cruz de Tenerife Tenerife-Norte?

    If you intend on renting a car to travel from Santa Cruz de Tenerife Tenerife-Norte to the hotel, you will have peace of mind knowing that Hotel Puerto Palace offers parking on site. Car rentals in the area typically go for $16/day for a base model rental. A very popular option for travelers staying at Hotel Puerto Palace would be to take a taxi or ridesharing service from Santa Cruz de Tenerife Tenerife-Norte directly to the hotel.

  • Are there food options at Hotel Puerto Palace?

    Yes, Hotel Puerto Palace does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Puerto de la Cruz for those looking for something different.

  • Does Hotel Puerto Palace have a pool?

    Yes. Many momondo users traveling to Puerto de la Cruz specifically look for hotels with a pool. Hotel Puerto Palace may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Hotel Puerto Palace?

    If you have questions about Hotel Puerto Palace or your reservation, please call the front desk directly at +34 922 372 460.

  • Does Hotel Puerto Palace have Wi-Fi available?

    Yes, Hotel Puerto Palace has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Hotel Puerto Palace?

    Hotel Puerto Palace has a fitness center available for guests who would like to use it throughout their stay.

  • What time is check-out for Hotel Puerto Palace?

    For Hotel Puerto Palace, the required check-out time is 12:00 PM. Check-in may be available from 4:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Hotel Puerto Palace?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Hotel Puerto Palace at the moment between $59 and $114 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in Hotel Puerto Palace?

    Yes, you can take care of all your laundry needs with the on-premise services at Hotel Puerto Palace, Puerto de la Cruz.

  • How many operators does momondo search for hotels in Puerto de la Cruz?

  • When did momondo last update prices for hotels in Puerto de la Cruz?

    Prices for hotels in Puerto de la Cruz are refreshed on a daily basis.

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