Hyatt Ziva Rose Hall

Rose Hall Road, Montego Bay

+1 876 618 1234

based on 150 reviews

Sun 5/16
Mon 5/17


Value for money

The Hyatt Ziva Rose Hall is an all-inclusive hotel that offers an outdoor pool and free access to high-speed wireless Internet. The hotel includes a fitness center, as well as a tennis court when you want to exercise. There are also water sports facilities and daily activities for children. You can make use of free parking at the hotel, along with wedding facilities and meeting spaces. This family-friendly hotel offers babysitting services upon request, while adults can make use of a private pool and fitness classes. There is a spa at the Hyatt Ziva Rose Hall that offers facials and a selection of massages. The 24-hour front desk can help assist with laundry, dry cleaning, and butler services. A currency exchange service and concierge desk are also available. There are 277 air-conditioned, nonsmoking guest rooms and suites at the Hyatt Ziva Rose Hall. Many offer private furnished terraces, while club level rooms provide access to private check-in and discounts on spa treatments. All rooms have a flat-screen television, a coffeemaker, and a minibar that is restocked each day with beverages. Some rooms have a swim-up, semi-private pool, and a queen sleeper sofa for extra guests. There are about a dozen bars and restaurants on the hotel property with everything from pub food to pastries, coffee, Jamaican cuisine, and international fare. You can also drive a few miles to dine at locations like Mystic India, Sugar Mill, and Scotchies. There’s plenty of golfing in the area at Cinnamon Hill Golf Course and White Witch Golf Course. You can also visit Jewels in Paradise and Rose Hall Great House near the hotel.

Hyatt Ziva Rose Hall photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Available rooms at Hyatt Ziva Rose Hall

Sun 5/16
Mon 5/17
Sun 5/16
Mon 5/17
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  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Shoeshine
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Shops (on site)
  • Board games/puzzles
  • Game room
  • Golf
  • Darts
  • Snorkeling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Trash cans

Family friendly

  • Babysitting or child care
  • Books, DVDs, music for children
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Children's television networks

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna


  • Newspapers
  • Storage available
  • Sea view
  • Seating area
  • Tile/marble floor
  • VIP room facilities

Parking and transportation

  • Parking
  • Shuttle service (additional charge)
  • Secured parking
  • Airport shuttle
  • Valet parking

Accessibility and suitability

  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator


  • Hairdryer
  • Private bathroom
  • Spa bath
  • Toilet
  • Toilet paper


  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area


  • Aerobics
  • Fitness center
  • Tennis


  • Clothes rack


  • Fax/photocopying

Places of interest near Hyatt Ziva Rose Hall

Recommendations carefully curated by Momondo Places

Restaurants and Cafés

Sugar Mill Restaurant0.4 mi
DelMare0.8 mi
Mystic India3.5 mi
Marguerites Seafood by the Sea6.9 mi

Traveler Reviews

ExcellentBased on 150 verified guest reviews

Pros +
  • Staff was very friendly and helpful (in 60 reviews)
  • Absolutely EVERYTHING staff is great ! (in 59 reviews)
  • The food was great. (in 44 reviews)
Cons -
  • Very slow room service. (in 12 reviews)
  • Ziva is a total experience resort! (in 2 reviews)
  • Best resort in Jamaica in my opinion. (in 2 reviews)

Traveler type:
Sort by:
10.0 Excellent
The rooms were nice the staff was great overall 5 star
10.0 Excellent
The hotel is wonderful and the staff is great - food and drinks were top notch also! Highly recommend -
10.0 Excellent
Loved the restaurants and food..staff was excellent and very friendly.. hotel was very clean. I am very happy we chose the Hyatt Ziva. We can't wait to get back.
9.7 Excellent
The food was very good, rooms and view were excellent.

The only complaint is the music went on a bit later in the night. Not terrible, but since I was there for business, I didn't get as much sleep as I would have liked.

1 out of 1

Info about your stay

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • 5 star hotels in Montego Bay typically cost $434/night, but Hyatt Ziva Rose Hall is typically available for $326/night, and is rated equally to its competitors.

  • The drive from Montego Bay Sangster Intl to Hyatt Ziva Rose Hall will take you about 16min depending on traffic, with a distance of 5.6 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • If you intend on renting a car to travel from Montego Bay Sangster Intl to the hotel, you will have peace of mind knowing that Hyatt Ziva Rose Hall offers parking on site. Car rentals in the area typically go for $16/day for a base model rental. A very popular option for travelers staying at Hyatt Ziva Rose Hall would be to take a taxi or ridesharing service from Montego Bay Sangster Intl directly to the hotel.

  • There is a restaurant at Hyatt Ziva Rose Hall that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +1 876 618 1234 for kitchen hours. Guests staying at Hyatt Ziva Rose Hall are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, Hyatt Ziva Rose Hall has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • 6.8 mi separate the front steps of Hyatt Ziva Rose Hall and the city center of Montego Bay where you can keep busy with restaurants, shopping and of course AquaSol Theme Park, a very popular landmark in Montego Bay.

  • If you have questions about Hyatt Ziva Rose Hall or your reservation, please call the front desk directly at +1 876 618 1234.

  • Yes, Hyatt Ziva Rose Hall has Wi-Fi available to hotel guests.

  • Hyatt Ziva Rose Hall does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.

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