Rooms Make yourself at home in one of the 22 individually decorated guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Amenities Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Property Location Located in Cancun (Downtown Cancun), Hotel Chi Ibal Hu Cancun is within a 15-minute walk of Mercado 23 and Las Palapas Park. This hotel is 2.1 mi (3.3 km) from Ultramar Ferry Puerto Juárez and 2.7 mi (4.3 km) from Puerto Cancun Marina Town Center. Optional Charges Pet fee: USD 5 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures