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The Westin Resort & Spa, Cancun

Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo

+52 998 848 7400

per night


based on 2,598 reviews

About The Westin Resort & Spa, Cancun, Cancún

Value for money

The Westin Resort & Spa Cancun is located in Cancun and is close to Petempich Bay. Some of the facilities provided at this contemporary 5-star resort are outdoor tennis courts and a rooftop terrace. Guests staying at The Westin Resort & Spa Cancun can enjoy taking a dip in the outdoor pool, working out in the fitness center or unwinding with a drink at the on site bar. Multilingual staff can assist with reservations or dining recommendations, and an express check-in facility is provided for guest convenience. Recreational features include a sauna. The rooms at the resort were renovated in 2006 and have wireless internet access, ironing facilities and a mini bar. With its own restaurant that serves Caribbean dishes, The Westin Resort & Spa Cancun provides guests with everything they require for an enjoyable evening without having to leave the resort. Cancun International Airport is just a 20-minute drive from The Westin Resort & Spa Cancun, and a shuttle service is provided for those staying at the property. Staff can arrange excursions, and can assist with car rental.

The Westin Resort & Spa, Cancun photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

The Westin Resort & Spa, Cancun room price & deals

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Deluxe Rooms - Park view


$101 totalFINDHOTEL
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Standard Rooms - Lake view


$99 totalZenhotels.com
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Luxury Rooms - Courtyard view


$93 totalFINDHOTEL
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Double Rooms - Courtyard view


$158 total123Milhas
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King Rooms - Panoramic view


$153 total123Milhas
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Other Rooms - Harbor view


$95 totalAgoda.com
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Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Safety deposit box

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Golf
  • Scuba diving
  • Diving
  • Snorkeling
  • Beauty salon
  • Table tennis
  • Water sport facilities (on site)

Health and safety

  • Physical distancing in dining areas
  • Physical distancing rules
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Safe

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table


  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Trash cans
  • Conditioner


  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Coffee machine
  • Dining area


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer
  • Washing machine


  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Solarium
  • Telephone

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Increased accessibility
  • Elevator


  • Hairdryer
  • Private bathroom
  • Spa bath
  • Toilet
  • Toilet paper


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking


  • Alarm clock
  • Wardrobe or closet


  • Fitness center
  • Outdoor tennis

Places of interest near The Westin Resort & Spa, Cancun

Attractions in Cancún, Mexico curated by momondo

The Westin Resort & Spa, Cancun location: Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo


Playa Delfines1.4 mi
Plaza Caracol7.0 mi
Playa Langosta7.2 mi

Restaurants and Cafés

Navios0.4 mi
Restaurante Benazuza0.4 mi
Terranostra- Hotel Nizuc0.6 mi
Captain's Cove - Cancun2.4 mi

The Westin Resort & Spa, Cancun Reviews

GreatBased on 2598 verified guest reviews

Pros +
  • "Very well kept, friendly staff." (in 172 reviews)
  • "Great service, amaizing location, nice pools." (in 167 reviews)
  • "Friendly staff, great location." (in 84 reviews)
Cons -
  • "Old, overpriced, horrible food" (in 34 reviews)
  • The customer service was terrible. (in 25 reviews)
  • The facility was under some construction. (in 21 reviews)

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The Westin Resort & Spa, Cancun room booking info

Check in/Check out

Check in anytime after 4:00 PM, check out anytime before 10:00 AM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • The Westin Resort & Spa, Cancun is typically below the average price of 4 star hotels in Cancún. On average, you can expect to pay $311 per night in Cancún. The Westin Resort & Spa, Cancun typically costs $185 per night, which is $126 cheaper than the Cancún average.

  • There are 6.0 mi between Cancún and The Westin Resort & Spa, Cancun. The drive to and from the airport should be about 18min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • With parking available at The Westin Resort & Spa, Cancun, you could always rent a car for as low as $18/day and park it at the hotel. This would give you freedom while visiting Cancún. If you’re looking for a simple travel option from Cancún to The Westin Resort & Spa, Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • The Westin Resort & Spa, Cancun does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call The Westin Resort & Spa, Cancun at +52 998 848 7400. Guests staying at The Westin Resort & Spa, Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, The Westin Resort & Spa, Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • The Westin Resort & Spa, Cancun is 8.5 mi away from the city center of Cancún, where you can find interesting sights such as Plaza de Toros.

  • For assistance from an employee at The Westin Resort & Spa, Cancun please call +52 998 848 7400.

  • Yes, The Westin Resort & Spa, Cancun has Wi-Fi available to hotel guests.

  • Yes, there is a gym available to guests of The Westin Resort & Spa, Cancun. For gym hours, it is best to ask the front desk clerk during check-in.

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