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Hyatt Ziva Cancun

Blvd. Kukulcan, Manzana 51, Lote. 7, 77500 Cancún, Quintana Roo

+52 998 848 7000

per night


based on 1,111 reviews


Value for money

Hyatt Ziva Cancun offers you superb all-inclusive deals and chic lodgings in Cancun’s Hotel Zone, along the Punta Cancun Strip. Its services, location, and rooms make this hotel a popular option for couples, families, and groups, especially if you desire luxurious accommodations with resort amenities. While staying at Hyatt Ziva Cancun, you can spend time at the grand spa and wellness center, swim in the infinity pool, play tennis, and enjoy watersports like diving and snorkeling. Childcare services, a kids’ club, and a kids’ pool are available for the little ones. The 24-hour front desk can provide concierge information, baggage storage, and currency exchange. Shops, car rentals, shuttle service, and free parking are also on the premises. Rooms are spacious and designed to meet the needs of modern travelers. You can choose from Ziva Resort Double Rooms with two full beds, Ziva Sky Swim Up Oceanfront Master King Adults Only with one king bed, Ocean Club Corner Suits with one king bed, or Ziva Dolphin View Master Doubles with two full beds. All rooms include private bathrooms, free Wi-Fi, minibars, and flat-screen TVs. The resort boasts eight restaurants, serving a variety of international cuisines for meals throughout the day, as well as bars and cafés. Numerous popular restaurants, like Marakame, La Habichuela, and Mextreme, are located nearby. A stay at Hyatt Ziva Cancun also keeps you close to top attractions like Cancun Underwater Museum, Coco Bongo, and La Isla Shopping Mall.

Hyatt Ziva Cancun photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Available rooms at Hyatt Ziva Cancun

Thu 6/24
Fri 6/25
Thu 6/24
Fri 6/25
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Standard Rooms - Sea view


$422 totalSnaptravel
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Superior Rooms - Harbor view


$466 totalPrestigia
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Resort Rooms - Garden view


$463 totalPrestigia
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Double Rooms - Park view


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King Rooms - Garden view


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Other Rooms - Harbor view


$547 totalAgoda.com
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  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Beachfront
  • Outdoor pool
  • Indoor pool
  • Infinity pool
  • Spa and wellness center
  • Fitness center
  • Restaurant

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool with a view
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Services and conveniences

  • ATM on-site
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Ticket service
  • Safety deposit box

Things to do

  • Gift shop
  • Shops (on site)
  • Eco tourism
  • Bicycle rental
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water sport facilities (on site)
  • Pool table

Family friendly

  • Kid-friendly
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Coffee machine


  • Wi-Fi available in all areas
  • Free toiletries
  • Air-conditioned
  • Free Internet
  • Free Wi-Fi
  • Linens
  • Towels

Accessibility and suitability

  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Family rooms
  • Storage available
  • Beachfront
  • Bridal suite
  • Telephone

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Alarm clock
  • Wardrobe or closet


  • Fax/photocopying


  • Fitness center

Places of interest near Hyatt Ziva Cancun

Recommendations carefully curated by Momondo Places

Blvd. Kukulcan, Manzana 51, Lote. 7, 77500 Cancún, Quintana Roo


Plaza Caracol0.4 mi
Playa Langosta2.6 mi
Playa Delfines5.7 mi

Restaurants and Cafés

Risotto - Hotel Krystal Grand Punta Cancun0.1 mi
Ayami - Hotel Krystal Grand Punta Cancun0.1 mi
Le Basilic - Grand Fiesta Americana Coral Beach0.2 mi
The Table at La Joya - Grand Fiesta Americana Coral Beach0.2 mi

Traveler Reviews

ExcellentBased on 1111 verified guest reviews

Pros +
  • Everything the staff was great. (in 103 reviews)
  • The food and drinks were AMAZING! (in 98 reviews)
  • Amazing hotel and amazing stuff. (in 61 reviews)
Cons -
  • There was nothing we didn’t like. (in 11 reviews)
  • "Waiting too long for dinner, and the food quality not good" (in 6 reviews)
  • Red Bull it’s with extra charge (in 5 reviews)

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Info about your stay

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • In Cancún, 5 star hotels have average nightly rates of $624. Hyatt Ziva Cancun is $181 cheaper than the city average at just $443/night.

  • If there is no traffic, the 11.1 mi drive between Cancún and Hyatt Ziva Cancun should only take about 33min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • Hyatt Ziva Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cancún to the hotel, but also around Cancún during your stay may be renting a car. Car rentals in Cancún are on average $13/day. Another more common option is to just take a taxi or rideshare service from the airport to Hyatt Ziva Cancun. The nearest airport to the hotel is Cancún.

  • Hyatt Ziva Cancun does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hyatt Ziva Cancun at +52 998 848 7000. If you are staying at Hyatt Ziva Cancun, you are more than welcome to order food through the hotel’s room service menu.

  • Yes. Many momondo users traveling to Cancún specifically look for hotels with a pool. Hyatt Ziva Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • Hyatt Ziva Cancun is 5.8 mi away from the city center of Cancún, where you can find interesting sights such as Plaza de Toros.

  • For questions regarding the hotel or your stay at Hyatt Ziva Cancun, call +52 998 848 7000.

  • Yes, Hyatt Ziva Cancun has Wi-Fi available to hotel guests.

  • There is a fitness center available to Hyatt Ziva Cancun guests.

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