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Cancun Bay Resort

Boulevard Kukulkan Km 3.5, 77500 Cancún, Quintana Roo

+52 998 849 5776

per night


based on 403 reviews

About Cancun Bay Resort, Cancún

Value for money

Located in Cancun, Cancun Bay Resort is an easy drive from Gran Puerto and Hard Rock Cafe Cancun. It has a fitness center, as well as an all-inclusive meal plan, a Jacuzzi and a private beach. Those staying at Cancun Bay can unwind in the outdoor pool. It offers babysitting services, a currency exchange and a reception that is available 24/7. It also features a sun deck with impressive garden, bay and lagoon views. The rooms at Cancun Bay Resort are air-conditioned and offer a private bathroom, an in-room closet and an in-room safe. They are also fitted with a shower, cable/satellite channels and a telephone. The resort has a conveniently located café where guests can unwind with a drink after exploring the area. Guests are welcome to try international and Mexican cuisines at the on-site restaurant, followed by a refreshing drink in the bar. Cancun International Airport is only a 30-minute drive from Cancun Bay Resort, and a shuttle service is provided for those staying at the property. Playa Mujeres Golf Club, Estadio Quintana Roo and Spa at The Royal Sands are nearby.

Cancun Bay Resort photos

Cancun Bay Resort room price & deals

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Wed 12/1
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Standard Rooms - Courtyard view


$132 total123Milhas
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Superior Rooms - Panoramic view


$174 totalAgoda.com
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Double Rooms - Skyline view


$144 totalSnaptravel
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Other Rooms - Sea view


$152 totalAgoda.com
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Resort Amenities & Facilities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Free Wi-Fi

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Bingo
  • Snorkeling
  • Evening entertainment
  • Karaoke
  • Table tennis
  • Pool table


  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Quiet street view
  • Sea view
  • Seating area
  • Solarium
  • Soundproof rooms
  • Bridal suite
  • Telephone
  • VIP room facilities

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Upper floors accessible by elevator


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Dining area
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar


  • Hairdryer
  • Private bathroom
  • Shower
  • Additional toilet
  • Spa bath
  • Toilet
  • Toilet paper

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Books, DVDs, music for children
  • Child pool
  • Indoor play area
  • Children's television networks

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Library
  • TV


  • Socket near the bed
  • Wardrobe or closet


  • Aerobics
  • Fitness center


  • Fax/photocopying

Places of interest near Cancun Bay Resort

Attractions in Cancún, Mexico curated by momondo

Cancun Bay Resort location: Boulevard Kukulkan Km 3.5, 77500 Cancún, Quintana Roo


Playa Langosta0.8 mi
Plaza Caracol3.0 mi
Playa Delfines6.2 mi

Restaurants and Cafés

Las Hijas de la Tostada - Cancun0.1 mi
Zaytun0.2 mi
Parole Cancún0.5 mi
Confessions Cancún0.5 mi

Cancun Bay Resort Reviews

GoodBased on 403 verified guest reviews

Pros +
  • The staff were super friendly and helpful! (in 16 reviews)
  • The food food was awesome! (in 14 reviews)
  • The staff was amazing. (in 8 reviews)
Cons -
  • The beech and the food and drinks (in 4 reviews)
  • Loud music in the ocean pool area (in 4 reviews)
  • Front desk staff VERY rude and unwelcoming. (in 2 reviews)

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Cancun Bay Resort room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • There are 9.5 mi between Cancún and Cancun Bay Resort. The drive to and from the airport should be about 28min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • If you intend on renting a car to travel from Cancún to the hotel, you will have peace of mind knowing that Cancun Bay Resort offers parking on site. Car rentals in the area typically go for $16/day for a base model rental. If you’re looking for a simple travel option from Cancún to Cancun Bay Resort, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Cancun Bay Resort does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Cancun Bay Resort at +52 998 849 5776. Guests staying at Cancun Bay Resort are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes. Many momondo users traveling to Cancún specifically look for hotels with a pool. Cancun Bay Resort may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • Getting to Cancún city center should be easy enough, as it is just 2.3 mi away from Cancun Bay Resort. In Cancún city center you will find Plaza de Toros, along with many other popular sights and things to do.

  • For questions regarding the hotel or your stay at Cancun Bay Resort, call +52 998 849 5776.

  • Yes, Cancun Bay Resort has Wi-Fi available to hotel guests.

  • Yes. If you are looking for a hotel with a fitness center on-site, Cancun Bay Resort is a great place to stay.

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