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Moon Palace Cancun

5-star Hotel with Private beach

5 stars
Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo
+52 998 881 6000
8.2
Very good
based on 756 reviews
756 verified ratings
Fri 3/6
-
Sat 3/7
1 room, 2 guests
Deals from
$209
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
$209
Deluxe room
$329
Superior room
$425
69 more Moon Palace Cancun deals
69 more Moon Palace Cancun deals
Lobby
Other
Living room
Spa
Restaurant
Bedroom
Bedroom
Other
Other
Other
Bedroom
Bar
Other
Outdoors view
Pool
Restaurant
Restaurant
Other
Other
Bedroom
Beach
Bedroom
Other
Building
Bedroom
Lounge
Pool
Bedroom
Other
Other
Other
Gym
Other
Other
Other
Beach
Other
Bedroom
Other
Other
Other
Golf course
Other
Other
Other
Other
Moon Palace Cancun photos
About
Photos
Rooms
Amenities
Reviews
Location

About Moon Palace Cancun, Cancún

Cleanliness
8.6
Comfort
8.5
Location
8.2
Services
8.5
Staff
8.8
Value for money
8.0
Offering outdoor tennis courts, a rooftop terrace and a private beach, Moon Palace Cancun - All Inclusive is a luxurious base in Cancun. It boasts an outdoor pool with water slides, a sauna and a Jacuzzi. A wide range of personalized services are available for guests of Moon Palace Cancun - All Inclusive, such as 24-hour room service, an express check-in and check-out feature and valet parking. Relaxation facilities include a Turkish steam bath and a beauty centre. It also provides a ballroom, a coffee bar and an all-inclusive meal plan. Every room at the resort features a mini bar and all the essentials for a comfortable stay. Honeymoon suites are also available. The resort's first-class amenities comprise a lively bar and an in-house restaurant. El Manglar offers a fine dining experience, and serves Asian cuisine in a themed and traditional setting. Within a 20-minute drive of Lakam Centre Cancun-Riviera Maya, Spa at The Royal Sands and Cancun International Airport, Moon Palace Cancun - All Inclusive provides an airport shuttle service. Iberostar Cancun Golf Course is easily reached by car.

Moon Palace Cancun room price & deals

Fri 3/6
-
Sat 3/7
Superior room
bed type unknown
$425
nightly with fees
bed type unknown
$425
nightly with fees
bed type unknown
$432
nightly with fees
Deluxe room
bed type unknown
$329
nightly with fees
bed type unknown
$341
nightly with fees
bed type unknown
$341
nightly with fees
Double room
bed type unknown
$209
nightly with fees
1 twin bed
$471
nightly with fees
Standard room
bed type unknown
$450
nightly with fees
bed type unknown
$479
nightly with fees
bed type unknown
$509
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Mini-golf
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club
  • Basketball court
  • Foosball table
  • Shopping

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

General

  • Family rooms
  • Garden view
  • Inner courtyard view
  • Interconnected room(s) available
  • Lockers
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor

Bathroom

  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shared bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Pool bar
  • Sauna
  • Water slide

Family friendly

  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child services (surcharge)
  • Playground

Outdoor

  • Picnic area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Accessibility and suitability

  • Hypoallergenic
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Fitness

  • Fitness classes
  • Fitness center
  • Tennis

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Desk

Moon Palace Cancun Reviews

8.2
Very good756 verified ratings
Pros +
  • So many food choices all day long. (in 1 review)
  • Hotel amenities & location are excellent (in 2 reviews)
  • We stayed here for a small (less than 40 people) family wedding. (in 2 reviews)
Cons -
  • "Very drawn out process booking extras and checking in, +1hr each." (in 1 review)
  • There were tons of options available for food choices (in 2 reviews)
  • "Particularyly re Agra reservations, though ultimately public relations helped." (in 1 review)

Moon Palace Cancun room booking info

Value for money

8.0

Location rating

8.2

Distance to city center

11.6 mi

Nearest Airport

Cancun

Distance to airport

4.5 mi

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

License number: 1230050337

Frequently asked questions

  • How does Moon Palace Cancun compare to other 5 star hotels in Cancún?

    5 star hotels in Cancún typically cost $626/night, but Moon Palace Cancun is typically available for $451/night, and is rated equally to its competitors.

  • How far is Moon Palace Cancun from Cancun?

    The drive from Cancun to Moon Palace Cancun will take you about 13 mins depending on traffic, with a distance of 4.5 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Moon Palace Cancun from Cancun?

    If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that Moon Palace Cancun offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. If you’re looking for a simple travel option from Cancun to Moon Palace Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Moon Palace Cancun?

    There is a restaurant at Moon Palace Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 881 6000 for kitchen hours. Guests staying at Moon Palace Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Moon Palace Cancun have a pool?

    Yes, Moon Palace Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Moon Palace Cancun to Cancún city center?

    11.6 mi separate the front steps of Moon Palace Cancun and the city center of Cancún where you can keep busy with restaurants, shopping and of course Parque Las Palapas, a very popular landmark in Cancún.

  • What is the phone number for Moon Palace Cancun?

    If you have questions or concerns about your stay at Moon Palace Cancun, call +52 998 881 6000 to speak with a front desk representative.

  • Does Moon Palace Cancun have Wi-Fi available?

    Yes, Moon Palace Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Moon Palace Cancun?

    Yes. If you are looking for a hotel with a fitness center on-site, Moon Palace Cancun is a great place to stay.

  • What time is check-out for Moon Palace Cancun?

    For Moon Palace Cancun, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Moon Palace Cancun?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Moon Palace Cancun at the moment between $403 and $883 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in Moon Palace Cancun?

    Yes, you can take care of all your laundry needs with the on-premise services at Moon Palace Cancun, Cancún. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Cancún?

    There are 3,248 operators available for hotels in Cancún as of February 2026.

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are updated daily.

Places of interest near Moon Palace Cancun

Attractions in Cancún, Mexico curated by momondo

Moon Palace Cancun location: Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo

Top landmarks

El Rey Ruins5.8 mi
Playa Delfines5.9 mi
Iberostar Golf Club Cancun6.2 mi
Kukulcan Plaza8.9 mi
La Isla Shopping Mall9.4 mi

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