Moon Palace Cancun
Rental with Private beach
Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 677 reviews
per night
About Moon Palace Cancun, Cancún
Moon Palace Cancun photos
Moon Palace Cancun room price & deals
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Basketball court
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Mini-golf
- Table tennis
- Pool table
- Water sport facilities (on site)
- Night club
- Basketball court
- Bicycle available
- Boating
- Foosball table
- Games for adults
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Dining
- Wine glasses
- Breakfast included
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining room
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Soap and Shampoo Provided
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Kid-friendly
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Games for kids
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Steam room
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Media and entertainment
- Video library
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- Video games
- Shared lounge/TV area
- Books
- TV
- Stereo equipment
Outdoor
- Water sports equipment
- Porch
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach chairs
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
- Washing machine
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Accessibility and suitability
- No smoking
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Elevator
Health and safety
- Daily housekeeping
- Housekeeping
- Safe
Fitness
- Fitness center
- Tennis
- Fitness room
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Desk
Moon Palace Cancun Reviews
Pros +
- So many food choices all day long. (in 1 review)
- Hotel amenities & location are excellent (in 2 reviews)
- We stayed here for a small (less than 40 people) family wedding. (in 2 reviews)
Cons -
- "Very drawn out process booking extras and checking in, +1hr each." (in 1 review)
- There were tons of options available for food choices (in 2 reviews)
- "Particularyly re Agra reservations, though ultimately public relations helped." (in 1 review)
Moon Palace Cancun room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Moon Palace Cancun compare to other 5 star hotels in Cancún?
5 star hotels in Cancún typically cost $549/night, but Moon Palace Cancun is typically available for $383/night, and is rated equally to its competitors.
How far is Moon Palace Cancun from Cancun?
The drive from Cancun to Moon Palace Cancun will take you about 13min depending on traffic, with a distance of 4.5 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Moon Palace Cancun from Cancun?
If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that Moon Palace Cancun offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. If you’re looking for a simple travel option from Cancun to Moon Palace Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Moon Palace Cancun?
There is a restaurant at Moon Palace Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 881 6000 for kitchen hours. Guests staying at Moon Palace Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Moon Palace Cancun have a pool?
Yes, Moon Palace Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Moon Palace Cancun to Cancún city center?
11.6 mi separate the front steps of Moon Palace Cancun and the city center of Cancún where you can keep busy with restaurants, shopping and of course Parque Las Palapas, a very popular landmark in Cancún.
What is the phone number for Moon Palace Cancun?
If you have questions or concerns about your stay at Moon Palace Cancun, call +52 998 881 6000 to speak with a front desk representative.
Does Moon Palace Cancun have Wi-Fi available?
Yes, Moon Palace Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Moon Palace Cancun?
Yes. If you are looking for a hotel with a fitness center on-site, Moon Palace Cancun is a great place to stay.
What time is check-out for Moon Palace Cancun?
For Moon Palace Cancun, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.
How much is a room at Moon Palace Cancun?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Moon Palace Cancun at the moment between $331 and $550 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Moon Palace Cancun?
Yes, you can take care of all your laundry needs with the on-premise services at Moon Palace Cancun, Cancún. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Cancún?
There are 4,213 operators available for hotels in Cancún as of April 2025.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are updated daily.
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Moon Palace Cancun location: Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo