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Moon Palace Cancun

Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo

+52 998 881 6000
8.2
Great

based on 247 reviews

$354
Rate

per night

About Moon Palace Cancun, Cancún

Cleanliness
8.9
Comfort
8.8
Location
8.3
Services
8.7
Staff
8.8
Value for money
8.0
Offering outdoor tennis courts, a rooftop terrace and a private beach, Moon Palace Cancun - All Inclusive is a luxurious base in Cancun. It boasts an outdoor pool with water slides, a sauna and a Jacuzzi. A wide range of personalized services are available for guests of Moon Palace Cancun - All Inclusive, such as 24-hour room service, an express check-in and check-out feature and valet parking. Relaxation facilities include a Turkish steam bath and a beauty centre. It also provides a ballroom, a coffee bar and an all-inclusive meal plan. Every room at the resort features a mini bar and all the essentials for a comfortable stay. Honeymoon suites are also available. The resort's first-class amenities comprise a lively bar and an in-house restaurant. El Manglar offers a fine dining experience, and serves Asian cuisine in a themed and traditional setting. Within a 20-minute drive of Lakam Centre Cancun-Riviera Maya, Spa at The Royal Sands and Cancun International Airport, Moon Palace Cancun - All Inclusive provides an airport shuttle service. Iberostar Cancun Golf Course is easily reached by car.

Moon Palace Cancun photos


Moon Palace Cancun room price & deals

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Sat 6/25
Fri 6/24
Sat 6/25
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Deluxe Rooms - Garden view
1 king bed

1 king bed

Prestigia

$354/night

$354 totalPrestigia
View Deal
Standard Rooms - POOL view
Agoda.com

$591/night

$591 totalAgoda.com
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Superior Rooms - Water view
1 king bed

1 king bed

Prestigia

$7,500/night

$7,500 totalPrestigia
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Luxury Rooms - Harbor view
FINDHOTEL

$503/night

$503 totalFINDHOTEL
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Premier Rooms - River view
travelup

$2,323/night

$2,323 totaltravelup
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Double Rooms - POOL view
1 king bed

1 king bed

Prestigia

$1,028/night

$1,028 totalPrestigia
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King Rooms - Garden view
1 king bed

1 king bed

Prestigia

$372/night

$372 totalPrestigia
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Other Rooms - City view
Agoda.com

$2,414/night

$2,414 totalAgoda.com
View Deal

Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service

Things to do

  • Gift shop
  • Shops (on site)
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Mini-golf
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club
  • Basketball court
  • Bicycle available
  • Boating
  • Foosball table
  • Games for adults

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Housekeeping
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Dining

  • Fruits
  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dining room
  • Snack bar
  • Breakfast in the room
  • Refrigerator
  • Coffee machine
  • Dining area

Bathroom

  • Hairdryer
  • Open-air bath
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Soap and Shampoo Provided
  • Shampoo
  • Body soap
  • Conditioner

Family friendly

  • Babysitting or child care
  • Kid-friendly
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground
  • Games for kids

Media and entertainment

  • Video library
  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Video games
  • Radio
  • Books
  • TV
  • Stereo equipment

Outdoor

  • Water sports equipment
  • Porch
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna
  • Water slide

General

  • Family rooms
  • Garden view
  • Storage available
  • Sea view
  • Slippers
  • Solarium
  • Telephone

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Elevator

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Washing machine

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Fitness

  • Aerobics
  • Fitness center
  • Tennis
  • Fitness room

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Places of interest near Moon Palace Cancun

Attractions in Cancún, Mexico curated by momondo

Moon Palace Cancun location: Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo

Sightseeing

Playa Delfines5.9 mi
Playa Langosta11.2 mi
Plaza Caracol11.5 mi

Restaurants and Cafés

Cusco0.5 mi
Le Chateau0.5 mi
JC Steakhouse0.5 mi
Cielito Lindo0.5 mi

Moon Palace Cancun Reviews

8.2
GreatBased on 247 verified guest reviews
8.4Couples
8.1Families
8.0Solo
6.7Friends

Pros +
  • "Staff was excellent, food was great." (in 21 reviews)
  • Staff was amazing . (in 14 reviews)
  • "The pools, the restaurants, the staff!" (in 12 reviews)
Cons -
  • The cleaning room they slander us (in 6 reviews)
  • Beach super full of seaweed was unfortunate (in 2 reviews)
  • There were tons of options available for food choices (in 2 reviews)

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Moon Palace Cancun room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • The drive from Cancun to Moon Palace Cancun will take you about 13min depending on traffic, with a distance of 4.5 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that Moon Palace Cancun offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. If you’re looking for a simple travel option from Cancun to Moon Palace Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • There is a restaurant at Moon Palace Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 881 6000 for kitchen hours. Guests staying at Moon Palace Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, Moon Palace Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • 11.6 mi separate the front steps of Moon Palace Cancun and the city center of Cancún where you can keep busy with restaurants, shopping and of course Plaza de Toros, a very popular landmark in Cancún.

  • If you have questions or concerns about your stay at Moon Palace Cancun, call +52 998 881 6000 to speak with a front desk representative.

  • Yes, Moon Palace Cancun has Wi-Fi available to hotel guests.

  • Yes. If you are looking for a hotel with a fitness center on-site, Moon Palace Cancun is a great place to stay.

  • For Moon Palace Cancun, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Moon Palace Cancun at the moment between $312 and $518 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Yes, you can take care of all your laundry needs with the on-premise services at Moon Palace Cancun, Cancún. Irons and ironing boards are included as featured amenities.


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