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Moon Palace Cancun

Rental with Private beach

4 stars

Carretera Cancun-Chetumal Km. 340, 77500 Cancún, Quintana Roo

+52 998 881 6000
Very good

based on 658 reviews

Thu 3/7
Fri 3/8

About Moon Palace Cancun, Cancún

Value for money
Offering outdoor tennis courts, a rooftop terrace and a private beach, Moon Palace Cancun - All Inclusive is a luxurious base in Cancun. It boasts an outdoor pool with water slides, a sauna and a Jacuzzi. A wide range of personalized services are available for guests of Moon Palace Cancun - All Inclusive, such as 24-hour room service, an express check-in and check-out feature and valet parking. Relaxation facilities include a Turkish steam bath and a beauty centre. It also provides a ballroom, a coffee bar and an all-inclusive meal plan. Every room at the resort features a mini bar and all the essentials for a comfortable stay. Honeymoon suites are also available. The resort's first-class amenities comprise a lively bar and an in-house restaurant. El Manglar offers a fine dining experience, and serves Asian cuisine in a themed and traditional setting. Within a 20-minute drive of Lakam Centre Cancun-Riviera Maya, Spa at The Royal Sands and Cancun International Airport, Moon Palace Cancun - All Inclusive provides an airport shuttle service. Iberostar Cancun Golf Course is easily reached by car.

Moon Palace Cancun photos

Moon Palace Cancun room price & deals

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Deluxe Rooms - Garden view
1 king bed

1 king bed



$496 totalPrestigia
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Standard Rooms - Lake view
1 twin bed

1 twin bed



$983 totalSuper.com
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Superior Rooms - Sea view


$475 totalAgoda.com
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Double Rooms - River view


$395 totalPrestigia
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King Rooms - Lake view
1 king bed

1 king bed



$447 totalPrestigia
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Other Rooms - Panoramic view


$458 totalAgoda.com
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Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Basketball court

Things to do

  • Gift shop
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Mini-golf
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club
  • Basketball court
  • Bicycle available
  • Boating
  • Foosball table
  • Games for adults

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine


  • Fruits
  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dining room
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table


  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush


  • Family rooms
  • Garden view
  • Lockers
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Tile/marble floor


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Soap and Shampoo Provided
  • Shampoo
  • Body soap
  • Conditioner

Health and safety

  • Daily housekeeping
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Housekeeping
  • First-aid kit
  • Safe

Family friendly

  • Babysitting or child care
  • Kid-friendly
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground
  • Games for kids

Media and entertainment

  • Video library
  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Video games
  • Shared lounge/TV area
  • Books
  • TV
  • Stereo equipment


  • Water sports equipment
  • Porch
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Washing machine

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Accessibility and suitability

  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Elevator


  • Fitness center
  • Tennis
  • Fitness room


  • Alarm clock
  • Wardrobe or closet


  • Desk

Places of interest near Moon Palace Cancun

Attractions in Cancún, Mexico curated by momondo

Moon Palace Cancun location: Carretera Cancun-Chetumal Km. 340, 77500 Cancún, Quintana Roo

Top landmarks

Playa Chac Mool11.0 mi
Cancun Golf Club at Pok Ta Pok11.0 mi
Torre Escenica11.0 mi
Playa Tortugas11.1 mi
Parroquia de Cristo Resucitado11.2 mi
Playa Langosta11.2 mi
Forum Beach11.3 mi
Playa Caracol11.5 mi
Delphinus Punta Cancún11.7 mi

Restaurants and Cafés

Cusco0.5 mi
Le Chateau0.5 mi
JC Steakhouse0.5 mi
Cielito Lindo0.5 mi
Trattoria at Casa Club Moon Palace0.5 mi
Teppanyaki at Momo0.7 mi
El Punto The Venezuelan Corner10.0 mi
Cenacolo - Peninsula - Permanentemente Cerrado10.0 mi
Sasi Thai - Marriott Cancun Resort10.0 mi

Moon Palace Cancun Reviews

Very goodBased on 658 verified guest reviews

Pros +
  • "Staff was excellent, food was great." (in 21 reviews)
  • Staff was amazing . (in 14 reviews)
  • "The pools, the restaurants, the staff!" (in 12 reviews)
Cons -
  • The cleaning room they slander us (in 6 reviews)
  • Beach super full of seaweed was unfortunate (in 2 reviews)
  • There were tons of options available for food choices (in 2 reviews)

Moon Palace Cancun room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How far is Moon Palace Cancun from Cancun?

    The drive from Cancun to Moon Palace Cancun will take you about 13min depending on traffic, with a distance of 4.5 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Moon Palace Cancun from Cancun?

    If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that Moon Palace Cancun offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. If you’re looking for a simple travel option from Cancun to Moon Palace Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Moon Palace Cancun?

    There is a restaurant at Moon Palace Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 881 6000 for kitchen hours. Guests staying at Moon Palace Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Moon Palace Cancun have a pool?

    Yes, Moon Palace Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Moon Palace Cancun to Cancún city center?

    11.6 mi separate the front steps of Moon Palace Cancun and the city center of Cancún where you can keep busy with restaurants, shopping and of course Parque Las Palapas, a very popular landmark in Cancún.

  • What is the phone number for Moon Palace Cancun?

    If you have questions or concerns about your stay at Moon Palace Cancun, call +52 998 881 6000 to speak with a front desk representative.

  • Does Moon Palace Cancun have Wi-Fi available?

    Yes, Moon Palace Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Moon Palace Cancun?

    Yes. If you are looking for a hotel with a fitness center on-site, Moon Palace Cancun is a great place to stay.

  • What time is check-out for Moon Palace Cancun?

    For Moon Palace Cancun, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Moon Palace Cancun?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Moon Palace Cancun at the moment between $415 and $694 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in Moon Palace Cancun?

    Yes, you can take care of all your laundry needs with the on-premise services at Moon Palace Cancun, Cancún. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Cancún?

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are updated daily.

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