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Hard Rock Hotel Cancun

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

+52 998 881 3600

per night


based on 829 reviews

About Hard Rock Hotel Cancun, Cancún

Value for money

Situated a short drive from Petempich Bay, Hard Rock Hotel Cancun All Inclusive provides cosy accommodation in Cancun. It also offers an outdoor pool, an all-inclusive meal plan and a sauna. The resort has spa, with a wide range of massage treatments and beauty therapies. Guests can take advantage of the recreational facilities on offer, such as miniature golf and billiards. Guests can also admire ocean views from the in-house fitness center. Hard Rock Hotel Cancun All Inclusive has 601 rooms, all of which are equipped with a hair dryer. The resort has an on-site restaurant, perfect for guests wishing to dine in. Cocktails and a large range of drinks are available at the bar. Hard Rock Hotel Cancun All Inclusive has easy access to Hard Rock Cafe Cancun and Iberostar Cancun Golf Course. Guests are also able to easily visit Spa at The Royal Sands.

Hard Rock Hotel Cancun photos

Hard Rock Hotel Cancun room price & deals

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Deluxe Rooms - Courtyard view


$409 totalAgoda.com
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Standard Rooms - Harbor view


$444 totalFINDHOTEL
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Luxury Rooms - Harbor view


$439 totalFINDHOTEL
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King Rooms - Lake view


$649 totalAgoda.com
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Other Rooms - City view


$512 totalAgoda.com
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Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Housekeeping
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Allergy-free room


  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Refrigerator
  • Coffee machine
  • Dining area

Things to do

  • Gift shop
  • Shops (on site)
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Pool table
  • Night club


  • Family rooms
  • Lake view
  • Lockers
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Telephone
  • VIP room facilities

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Family friendly

  • Babysitting or child care
  • Kid-friendly
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Kids' club
  • Complimentary breakfast


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV


  • Aerobics
  • Fitness center
  • Tennis
  • Fitness room

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)


  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet


  • Computer use available
  • Laptop safe

Places of interest near Hard Rock Hotel Cancun

Attractions in Cancún, Mexico curated by momondo

Hard Rock Hotel Cancun location: Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo


Playa Delfines2.1 mi
Plaza Caracol3.5 mi
Playa Langosta3.9 mi

Restaurants and Cafés

Fred's House0.1 mi
Mr. Pampas - Kukulcan0.1 mi
Gustino Italian Grill - JW Marriott Cancun0.1 mi
Sedona Grill - JW Marriott0.2 mi

Hard Rock Hotel Cancun Reviews

GreatBased on 829 verified guest reviews

Pros +
  • "Great atmosphere, staff were amazing." (in 52 reviews)
  • The entertainment and the food was amazing (in 44 reviews)
  • The service was amazing. (in 22 reviews)
Cons -
  • The worst hotel ever. (in 15 reviews)
  • My room was serviced after 6pm. (in 7 reviews)
  • I paid for a Platinum king room at the Hard Rock Cancun. (in 5 reviews)

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Hard Rock Hotel Cancun room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • 5 star hotels in Cancún typically cost $484/night, but Hard Rock Hotel Cancun is typically available for $371/night, and is rated equally to its competitors.

  • There are 7.7 mi between Cancún and Hard Rock Hotel Cancun. The drive to and from the airport should be about 23min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • With parking available at Hard Rock Hotel Cancun, you could always rent a car for as low as $7/day and park it at the hotel. This would give you freedom while visiting Cancún. If you’re looking for a simple travel option from Cancún to Hard Rock Hotel Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Hard Rock Hotel Cancun does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hard Rock Hotel Cancun at +52 998 881 3600. If you are staying at Hard Rock Hotel Cancun, you are more than welcome to order food through the hotel’s room service menu.

  • Yes. Many momondo users traveling to Cancún specifically look for hotels with a pool. Hard Rock Hotel Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • 5.9 mi separate the front steps of Hard Rock Hotel Cancun and the city center of Cancún where you can keep busy with restaurants, shopping and of course Plaza de Toros, a very popular landmark in Cancún.

  • You can reach the main line at +52 998 881 3600.

  • Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.

  • There is a fitness center available to Hard Rock Hotel Cancun guests.

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