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Hard Rock Hotel Cancun

5-star Hotel with Private beach

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

+52 998 881 3600

based on 763 reviews


per night

About Hard Rock Hotel Cancun, Cancún

Value for money
Situated a short drive from Petempich Bay, Hard Rock Hotel Cancun All Inclusive provides cosy accommodation in Cancun. It also offers a Jacuzzi, an all-inclusive meal plan and an outdoor pool. The resort's spa includes a beauty centre and a sauna. Guests can take advantage of the recreational facilities on offer, such as miniature golf and billiards. Guests can also admire ocean views from the in-house fitness center. Hard Rock Hotel Cancun All Inclusive provides 601 air conditioned rooms. They are also fitted with a mini bar and a hair dryer. In-house dining options include Zen and Ciao, which both serve dinner. A refreshing drink can be enjoyed in the on-site bar. There is also an in-house restaurant called Ipanema. For guests who enjoy exploring local dining options, there is a great selection right on the doorstep. Iberostar Cancun Golf Course and Hard Rock Cafe Cancun are a short drive away.

Hard Rock Hotel Cancun photos

Hard Rock Hotel Cancun room price & deals

Fri 3/24
Tue 3/28
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Deluxe Rooms - Ocean view
1 king bed

1 king bed



$455 totalAgoda.com
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Standard Rooms - Harbor view


$867 totalAlmundo
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Superior Rooms - Harbor view


$103 totalVio.com
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Luxury Rooms - Water view


$491 totalVio.com
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Double Rooms - Lake view
1 king bed

1 king bed



$427 totalVio.com
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King Rooms - Garden view
1 king bed

1 king bed



$58 totalPrestigia
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Other Rooms - Skyline view


$569 total123Milhas
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Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

Health and safety

  • Daily housekeeping
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Housekeeping
  • First-aid kit
  • Enhanced cleaning
  • Safe
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Roll-in shower
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Toilet with grab rails


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Things to do

  • Gift shop
  • Shops (on site)
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Basketball court

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna


  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Telephone

Family friendly

  • Babysitting or child care
  • Kid-friendly
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast


  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Spa bath
  • Toilet
  • Toilet paper


  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Private parking
  • Valet parking


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board


  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Wardrobe or closet


  • Aerobics
  • Fitness center
  • Tennis
  • Fitness room

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Computer use available
  • Laptop safe
  • Desk

Places of interest near Hard Rock Hotel Cancun

Attractions in Cancún, Mexico curated by momondo

Hard Rock Hotel Cancun location: Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo


La Isla Shopping Mall1.5 mi
Playa Delfines2.1 mi
Hard Rock Cafe Cancun3.3 mi
CoCo Bongo Cancun3.3 mi

Restaurants and Cafés

Fred's0.1 mi
Bravío0.1 mi
Big Ben Steakhouse0.1 mi
Mr. Pampas - Kukulcan0.1 mi

Hard Rock Hotel Cancun Reviews

GoodBased on 763 verified guest reviews

Pros +
  • "Great atmosphere, staff were amazing." (in 64 reviews)
  • just delicious Mexican food! (in 56 reviews)
  • "very clean, friendly staff, great pool and amenities." (in 52 reviews)
Cons -
  • I didn’t like nothing about the hotel. (in 15 reviews)
  • My room was serviced after 6pm. (in 13 reviews)
  • The customer service was unbelievable. (in 7 reviews)

Traveler type:
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8.0 Very good
The hotel is very nice and the pools are great. The food is average but the same as most all-inclusive hotels. The drinks always seem watered down so bring your own alcohol is you like the way your drinks taste at home.

Hard Rock Hotel Cancun room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

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