Toyota car rentals in Vancouver

Great. Return was easy.

Excellent. But they should have told me there was a toll sticker on the front window.

Excellent service.

Angel was very nice and helpful during check out. No issues with return.

all was excellent. still too expensive but that's what it is

Fast, helpful, considerate.

Everything was great, except knowing where to go after landing. I had to call to find out and it took a little while.

There was nothing good about ace, they have bad customer service.

Mostly good experience, They didn’t have the mid size car I paid for, so they offered a van, which actually worked out better. But I did have to wait like a half hour to get it. Other than that everyone and everything was great. I would use them again.

Read the fine print before booking online. Local residents only get limited kilometers even though it stats unlimited while booking. If your insurance does not cover rental car ,expect to pay the insurance while picking up the car. The staff was helpful and forthcoming thats the only positive i could take from my experience.

We were skeptical because of the reviews but we were very satisfied with the end result. We got a very good car for a good price. Negatives: The parking lot was a zoo when returning and we used our own insurance so they insisted on a $1000 down which I didn't feel good about.

My flight got cancelled. Their offices closes at 5pm. I got in on a new flight at 8pm. And was not able to pick up my car bc office was closed. I am looking to get refunded but there doesn’t seem to be much hope. They should disclose their office closes at 5pm. Before you book.

We get there late due to flight cancellations it was snowing a lot in Nashville we were able to get a later flight to a different city but rep said it’s not there fault so they canceled my reservation and offered my a suv for 4 times more than what I booked it for I declined and he was like next “it’s not our problem” not a good look for carwhiz of FLL very sad

I should have been placed with a car rental agency for the same price at the airport. I was placed with an off airport car rental agency. CraWhiz did not answer when I needed a ride, I had to take a $27 Lyft ride just to get to the car rental agency. I had purchased Aliianz car rental insurance online and was told I wouldn't need to purchase any at the counter but CarWhiz didn't take Allianz and charged me $44 a day instead of Allianz at $42 total. They also stated to drive the vehicle on too roads they would charge $15 a day for a toll pas. This car rental agency is an absolute inconvenience and rip off. They also do not do digital inspections of their vehicles. My vehicle had two issues and I don't trust this company to not charge me for the damages that were already present due to how much extra it cost just to pick up the car.

I didn't end up renting from Carwiz. They're a complete fraud company looking to scam you and Rob you from your hardworking money. I wouldn't recommend them to anyone, unless you have millions yo throw away and simply don't care. Horrible customer service as well. 0 stars from me.

Excellent, friendly and efficient.

Friendly and helpful staff, prompt and efficient

Great experience very easy and fast. Team was really good. Kam was great.

Absolutely horrible customer service. They did not honour our reservation or give us a car. We were kicked out of the rental agency even though we got charged the full cost of the rental. Never renting with Hertz ever again.

Great experience throughout

Very nice vehicle. Clean, well kept, no damage. Only downside was the requirement for winter tires in BC which I tried to account for with my vehicle selection (intermediate SUV). The reservation was for a one way trip from Vancouver to Calgary. Sections of the mountains require winter tires by law. I called in advance to add winter tires to my booking and was told over the phone that they had to be added at the pick up counter which didn't make sense (wouldn't they need to know in advance to have the vehicle prepared or the correct vehicle available?)... At the pick up counter, I was told the only vehicles available with winter tires would be an additional $50/day. We ended up being charged an additional $200 in total to have the legally required winter tires on the vehicle. I would've thought that a one way reservation through the mountains would prompt an appropriately equipped vehicle with the legally required tires to be available. Beware of the unexpected upfront fees.

We could not even rent from this place. This place was off the airport property in a shady area. The people at the counter were very rude and not helpful. And you had to add on a lot of items just to rent a car and a huge deposit. Plus our plane was delayed and we got there Late and they canceled our reservation and said that we only had an hour window. So needless to say we had to go back to the airport and rent a car from a reputable company.

I was unable to rent because having my business name on my credit card wasn’t sufficient. I had paperwork to prove I am the owner of the business, however, I had to take a train and a bus to get to this location 40 minutes off the airport and then another 40 minutes back to the airport to rent from Hertz at four times the amount of my original rental, Was extremely pissed. There is good reason they are cheaper than everyone else, you get what you pay for I guess

Extremely rude staff. Mexrentacar is a scam. Not upfront about their policies and only out for money. No one should ever rent from them