Volkswagen car rentals in Newark

While Payless advertise a 100% smoke-free fleet rental car had definitely been smoked in. I tried to clear the air every time I got in it losing a can of febreze but could never overcome the smoking stench. Additionally, the car had numerous dings and the transmission made noise whenever it was in gear. The car definitely had mechanical, cosmetic, and smoking odor problems.

Good experience, everything was handled efficiently and on time The shuttle was ready to pick up to and from airport. The car we got was very basic so at times it struggled to drive uphill but we made it.

The overall was experience was terrible. The price quoted for the rental was correct. They quoted me $16.88/ per day for insurance but charged me more than $70.00/ day. The contract is all in Spanish, so it is hard to determine what the charge is. I found out when I check my card statement. I immediately went to the office in Merida to resolve it but was told they (1) did not understand English well enough, and (2) they could not do anything about it. The car was high milage, the sides and rear of the car were scratched, the interior seating was badly stained and dirty. they said they had no better vehicle available. I will not do business with Payless ever again. I also question the value of using Kayak in the future. Note, I insure to two late model vehicles for about the same amount over 6 month period then they charged for 15 days. This should be a crime.

Our thanks to Nadine for helpful and cheerful check in and assistance.

very good.

Sean at drop off for Alamo was a great person to deal with . Awesome employee

They took more money even though I paid everything in advance.

1 Drop off- No clear sign with "Budget car return". 2 Value- They debited my credit card with the 250 USD deposit after drop-off. Why? please check and let me know.

I found unclear transaction from my credit card to budget

Your employee was so helpful in finding a vehicle for all 6 of us after our flight was cancelled! She was the best!!

Kayak allows you to book a reservation with Dollar (and takes your money!) even when they have no cars. Beware! Just because you have a confirmation number does not mean they have a car for you! You have to call and verify with Dollar directly.

They way overbooked - got to the counter and they told us they didn't have any vehicles - never even got the rental car

Car was great and clean! I had to use a rental because my flight from Newark to Montreal was canceled unfortunately I could not drop off the vehicle in an Enterprise in Canada so I had to drop off my family in Montreal and drive the car back to Plattsburgh and have my family pick me up with our car. It would have been much simpler to leave the vehicle in Canada

Nothing. All went smoothly.

Michael and Nadia were great

The line moved slowly and the attendant lacked clear communication

SUV was a bit older

Windshield had old stickers all over it

Waited for over an hour. Staff sat on mobilephone texting, while he was waiting for some sort of conformation for another customer. He could easily helped me out while he waited. When it finally seemed like I was going to get help, an acquaintance of this man came walking in, he ended up helping her instead of me.

very easy and plesant

They charge me for insurance without my consent and refused to reimburse me afterward. Very disappointed and unprofessional.

Did not rent. Went to a different agency. Was not going to wait 2 hours to get the car. Terrible setup.

They had the exact vehicle make I requested for as opposed to other companies who may instead offer you a different vehicle because it was in the same class. Sixt is basically committing insurance fraud. I returned the rental. Employee receives rental, inspects it, notes down the mileage etc. They have me sign off off on the return. The very next day, I get a damage claim notice. You can imagine my shock and disgust when I got that. If they didn't mention what alleged damage was caused, a witness with no interest would not have been able to find it. I had taken a picture of the vehicle but literally had to zoom in on the picture to find the alleged damage. The damage did not even look like fresh damage, but like some pre-existing paint job issue. If you look at Sixt reviews on Facebook, this is their business model. They do this to so many customers, I wonder how they expect to do repeat business. Never renting with them again, ever.

I booked the rental at just over $350, when I went to pick the car up the price for the rental was $100 more than the booking price.