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Pan Pacific Hanoi

5-star Hotel with Outdoor pool

1 Thanh Nien Road, Ba Dinh District, Hanoi 10000

+84 243 823 8888
Very good

based on 336 reviews


per night

About Pan Pacific Hanoi, Hanoi

Value for money
Situated in Hanoi, Pan Pacific Hanoi is within a 10-minute drive of West Lake and provides free public parking on site. Guests also have exclusive access to the on-site Spa and Swimming Pool. Guests are able to exercise in the hotel's well-equipped gym, or relax in the indoor pool. Complimentary Wi-Fi is available for those guests who need to stay online while travelling. The hotel's express check-in/check-out feature ensures a fast and convenient arrival and departure experience. This award-winning hotel provides rooms with an en suite bathroom, air conditioning and a TV. They each provide a mini bar, a refrigerator and a coffee maker. The bathrooms have a shower and offer a hair dryer, luxury toiletries and slippers. Guests of Pan Pacific Hanoi are welcome to sample Chinese cuisine at Ming Restaurant, or try international and local dishes at Pacifica. In the evening, guests are welcome to relax in the lounge bar. Long Bien Railway Station is within a 30-minute walk of Pan Pacific Hanoi, and for those arriving by car there is disabled parking. Quan Thanh Temple and Truc Bach Lake are within walking a distance.

Pan Pacific Hanoi photos

Pan Pacific Hanoi room price & deals

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Wed 6/7
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Deluxe Rooms - Harbor view
1 king bed

1 king bed



$105 totalExpedia
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Standard Rooms - Harbor view


$326 totalZenhotels.com
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Premier Rooms - Park view
1 king bed

1 king bed



$161 totalExpedia
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Double Rooms - Water view


$108 totalAgoda.com
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King Rooms - Panoramic view
1 king bed

1 king bed



$100 totalVio.com
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Other Rooms - Park view


$128 totalAgoda.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Family rooms
  • Hardwood or parquet floors
  • Lake view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Upper floors accessible by elevator


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Pool and spa

  • Heated pool
  • Spa
  • Indoor pool
  • Outdoor pool
  • Spa and wellness center
  • Massage
  • Sauna


  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Library
  • Shared lounge/TV area
  • TV
  • DVD player


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Washing machine


  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Things to do

  • Gift shop
  • Shops (on site)
  • Golf
  • Beauty salon

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)


  • Garden
  • Terrace/Patio
  • Grill

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet


  • Fax/photocopying
  • Desk


  • Fitness center

Places of interest near Pan Pacific Hanoi

Attractions in Hanoi, Vietnam curated by momondo

Pan Pacific Hanoi location: 1 Thanh Nien Road, Ba Dinh District, Hanoi 10000


West Lake0.8 mi
Hanoi Old Quarter1.3 mi
Hanoi City Centre1.7 mi
Hanoi Zoological Gardens2.6 mi

Restaurants and Cafés

Home Hanoi Restaurant0.4 mi
Sheraton Hanoi Hotel0.8 mi
Hemispheres Steak and Seafood Grill0.8 mi
Rice Bistro1.2 mi

Pan Pacific Hanoi Reviews

Very goodBased on 336 verified guest reviews

Pros +
  • "Amazing food, super friendly staff" (in 96 reviews)
  • "Good concierge service, helpful front-of-house staff." (in 96 reviews)
  • "Friendly staff, Nice clean room" (in 46 reviews)
Cons -
  • Room smelled of mold/mildew. (in 33 reviews)
  • Kisses at hotel lobby from Mosquitoes. (in 25 reviews)
  • not a 5 star Hotel standard (in 10 reviews)

Pan Pacific Hanoi room booking info

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

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