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Lotte Hotel Hanoi

No. 54, Lieu Giai St. Cong Vi Ward., Hanoi

+84 243 333 1000

per night


based on 694 reviews

Sun 9/19
Mon 9/20


Value for money

This luxury hotel in Hanoi offers complimentary wireless internet, as well as an outdoor pool and a sauna. Guests also have exclusive access to the on-site evian ® SPA and Fitness centre. This 5-star hotel offers a coffee bar, a safe and an executive floor. Guests can also enjoy free public parking on site. The hotel also has its very own gym, Outdoor Swimming Pool. The rooms are air conditioned and equipped with a refrigerator, an iPod docking station and a coffee maker. Bathrooms are equipped with necessities like a shower and bathrobes. Guests of Lotte Hotel Hanoi can indulge in a drink at the trendy lounge bar after sampling international dishes in the luxury restaurant. Dining options at the hotel include Delica-Hans and Red River. Other dining options are also available. Lotte Hotel Hanoi provides a convenient place to discover Hoan Kiem Lake and Temple of Literature, as well as everything the local area has to offer. Noi Bai International Airport can be accessed with the hotel's shuttle service in less than 30 minutes.

Lotte Hotel Hanoi photos

Available rooms at Lotte Hotel Hanoi

Sun 9/19
Mon 9/20
Sun 9/19
Mon 9/20
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  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe


  • Executive lounge access
  • Family rooms
  • Newspapers
  • Storage available
  • Seating area
  • Sofa
  • Soundproof rooms
  • Telephone
  • Tile/marble floor
  • City view
  • VIP room facilities


  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Refrigerator
  • Dining table


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Bathtub
  • Bidet
  • Spa bath
  • Toilet paper
  • Walk-in shower


  • Wi-Fi available in all areas
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Internet
  • Free Wi-Fi

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Spa and wellness center
  • Massage
  • Sauna

Accessibility and suitability

  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Upper floors accessible by elevator

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • Smartphone dock


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Shops (on site)
  • Evening entertainment
  • Night club


  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet


  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking


  • Grill

Family friendly

  • Babysitting or child care


  • Fitness center

Places of interest near Lotte Hotel Hanoi

Recommendations carefully curated by Momondo Places

No. 54, Lieu Giai St. Cong Vi Ward., Hanoi


West Lake1.6 mi
Hanoi Old Quarter2.2 mi

Restaurants and Cafés

El Gaucho Argentinian Steakhouse - Ba Dinh0.1 mi
Home Hanoi Restaurant2.1 mi
Sheraton Hanoi Hotel2.3 mi
Hemispheres Steak and Seafood Grill2.3 mi

Traveler Reviews

ExcellentBased on 694 verified guest reviews

Pros +
  • "Perfect location, excellent service." (in 63 reviews)
  • The room is spacious with beautiful view. (in 44 reviews)
  • amazingly clean and modern designed room (in 44 reviews)
Cons -
  • Thanks to Lotte Hotel management team (in 6 reviews)

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Info about your stay

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • Lotte Hotel Hanoi is 13.1 mi away from Hanoi Noibai. You can typically expect your drive time from Lotte Hotel Hanoi to Hanoi Noibai to be 39min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • Lotte Hotel Hanoi has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Hanoi Noibai to the hotel, but also around Hanoi during your stay may be renting a car. Car rentals in Hanoi are on average $168/day. If you’re looking for a simple travel option from Hanoi Noibai to Lotte Hotel Hanoi, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Lotte Hotel Hanoi does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Lotte Hotel Hanoi at +84 243 333 1000. If you are staying at Lotte Hotel Hanoi, you are more than welcome to order food through the hotel’s room service menu.

  • Lotte Hotel Hanoi does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • Lotte Hotel Hanoi is 1.1 mi away from the city center of Hanoi, where you can find interesting sights such as Vietnam Military History Museum.

  • If you have questions about Lotte Hotel Hanoi or your reservation, please call the front desk directly at +84 243 333 1000.

  • Yes, Lotte Hotel Hanoi has Wi-Fi available to hotel guests.

  • Lotte Hotel Hanoi does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.

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