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Sofitel Hangzhou Westlake

5-star Hotel, Adults only

333 West Lake Avenue, Shangcheng, Hangzhou 310002

+86 571 8707 5858
Very good

based on 91 reviews


per night

About Sofitel Hangzhou Westlake, Hangzhou

Value for money

Just a short drive from West Lake, Sofitel Hangzhou Westlake provides a modern base in Hangzhou and features views of West Lake. It has a spa and wellness center, as well as a Jacuzzi, an indoor pool and a rooftop terrace. Those staying at this 5-star hotel can plan excursions with the assistance of the tour desk. Guests can try out the recreational activities on offer, such as a sauna and bicycle rental. Hangzhou Sofitel Westlake has 200 romantic rooms, each with an en suite bathroom. A mini bar, a flat-screen TV and bottled water are also available to guests. Sofitel Hangzhou Westlake provides a conveniently located café, ideal for those wanting a bite to eat without having to leave the property. In the evening, guests can relax in the comfortable lounge bar. There is also the added convenience of an in-house restaurant. Sofitel Hangzhou Westlake Hotel is within a half-an-hour walk of Hangzhou Railway Station. Additionally, many tourist attractions are in easy reach.

Sofitel Hangzhou Westlake photos

Sofitel Hangzhou Westlake room price & deals

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Tue 6/6
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Superior Rooms - Courtyard view
1 king bed

1 king bed



$110 totalmomondo
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Luxury Rooms - POOL view
1 king bed

1 king bed



$309 totalAccorHotels.com
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King Rooms - Sea view
1 king bed

1 king bed



$332 totalTravelocity
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Other Rooms - City view


$111 totalACCORHC
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Hotel Amenities & Facilities

  • Adults only
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Mosquito net
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pajamas
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Roll-in shower
  • Adults only
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator


  • Wine glasses
  • Electric kettle
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Coffee machine
  • Dining table


  • Executive lounge access
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Spa and wellness center
  • Massage
  • Sauna


  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Things to do

  • Gift shop
  • Bicycle rental
  • Cycling
  • Beauty salon

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking


  • Garden
  • Terrace/Patio
  • Grill

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals


  • Fax/photocopying
  • Desk


  • Fitness center

Places of interest near Sofitel Hangzhou Westlake

Attractions in Hangzhou, China curated by momondo

Sofitel Hangzhou Westlake location: 333 West Lake Avenue, Shangcheng, Hangzhou 310002

Restaurants and Cafés

Bellevue - Hyatt Regency Hangzhou0.5 mi
The Cafe - Grand Hyatt Hangzhou0.5 mi
28 HuBin Road - Grand Hyatt Hangzhou0.5 mi
WL Bistro - Four Seasons Hangzhou at West Lake1.7 mi

Sofitel Hangzhou Westlake Reviews

Very goodBased on 91 verified guest reviews

Pros +
  • Very kind and helpful staff. (in 41 reviews)
  • Great location and good service. (in 39 reviews)
  • "The big room, helpful staff." (in 33 reviews)
Cons -
  • Old hotel and small room (in 15 reviews)
  • The hotel exterior is a disappointment. (in 15 reviews)
  • "Never, ever order the pizza from room service." (in 6 reviews)

Sofitel Hangzhou Westlake room booking info

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

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