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Sofitel Hangzhou Westlake

333 West Lake Avenue, Hangzhou 310002

+86 571 8707 5858

per night


based on 350 reviews

Wed 9/22
Thu 9/23


Value for money

Just a short drive from West Lake, Sofitel Hangzhou Westlake provides a modern base in Hangzhou and features views of West Lake. It has a spa and wellness center, as well as a Jacuzzi, an indoor pool and a rooftop terrace. Those staying at this 5-star hotel can plan excursions with the assistance of the tour desk. Guests can try out the recreational activities on offer, such as a sauna and bicycle rental. Hangzhou Sofitel Westlake has 200 romantic rooms, each with an en suite bathroom. A mini bar, a flat-screen TV and bottled water are also available to guests. Sofitel Hangzhou Westlake provides a conveniently located café, ideal for those wanting a bite to eat without having to leave the property. In the evening, guests can relax in the comfortable lounge bar. There is also the added convenience of an in-house restaurant. Sofitel Hangzhou Westlake Hotel is within a half-an-hour walk of Hangzhou Railway Station. Additionally, many tourist attractions are in easy reach.

Sofitel Hangzhou Westlake photos

Available rooms at Sofitel Hangzhou Westlake

Wed 9/22
Thu 9/23
Wed 9/22
Thu 9/23
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Superior Rooms - Lake view


$119 totalAccorHotels.com
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Other Rooms - Courtyard view


$142 totalAgoda.com
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  • Adults only
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Mosquito net
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pajamas
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Roll-in shower
  • Adults only
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator


  • Executive lounge access
  • Interconnected room(s) available
  • Lockers
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view
  • VIP room facilities


  • Wine glasses
  • Electric kettle
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Coffee machine
  • Dining table


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Spa and wellness center
  • Massage
  • Sauna


  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Things to do

  • Gift shop
  • Bicycle rental
  • Cycling
  • Beauty salon

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking


  • Garden
  • Terrace/Patio
  • Grill

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals


  • Fax/photocopying
  • Desk


  • Fitness center

Places of interest near Sofitel Hangzhou Westlake

Recommendations carefully curated by Momondo Places

333 West Lake Avenue, Hangzhou 310002

Restaurants and Cafés

Bellevue - Hyatt Regency Hangzhou0.5 mi
WL Bistro - Four Seasons Hangzhou at West Lake1.7 mi
The Lobby Lounge - Four Seasons Hangzhou at West Lake1.7 mi
Zi Chen - Kempinski Hotel Hangzhou4.0 mi

Traveler Reviews

GreatBased on 350 verified guest reviews

Pros +
  • Very kind and helpful staff. (in 39 reviews)
  • Great location and good service. (in 37 reviews)
  • "The big room, helpful staff." (in 32 reviews)
Cons -
  • The hotel exterior is a disappointment. (in 15 reviews)
  • The hotel exterior is a disappointment. (in 15 reviews)
  • "Never, ever order the pizza from room service." (in 6 reviews)

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Info about your stay

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • There is a $101/night difference in the average price of 5 star hotels in Hangzhou ($208/night) and the average nightly rate at Sofitel Hangzhou Westlake ($107/night).

  • The drive from Hangzhou to Sofitel Hangzhou Westlake will take you about 49min depending on traffic, with a distance of 16.6 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • Another more common option is to just take a taxi or rideshare service from the airport to Sofitel Hangzhou Westlake. The nearest airport to the hotel is Hangzhou.

  • There is a restaurant at Sofitel Hangzhou Westlake that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +86 571 8707 5858 for kitchen hours. If you are staying at Sofitel Hangzhou Westlake, you are more than welcome to order food through the hotel’s room service menu.

  • Sofitel Hangzhou Westlake does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • The city center nearest to Sofitel Hangzhou Westlake is Hangzhou, which is 3.1 mi away from the hotel’s front door. There, you can find Hangzhou Grand Theatre, which is a popular sight in the area.

  • You can reach the main line at +86 571 8707 5858.

  • Yes, Sofitel Hangzhou Westlake has Wi-Fi available to hotel guests.

  • Yes. If you are looking for a hotel with a fitness center on-site, Sofitel Hangzhou Westlake is a great place to stay.

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