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Grand Hyatt Hangzhou

28 Hu Bin Road, Hangzhou 310007

+86 571 8779 1234

per night


based on 315 reviews

Tue 9/28
Wed 9/29


Value for money

The hotel is located fronting the West Lake, in the heart of the new lake-side pedestrian zone. Closet to the business and Government districts, walking distance to the entertainment area. Within walking distance to Xihu Tian Di and the West Lake scenic sites. Nearby shopping and entertainment areas.

Grand Hyatt Hangzhou photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Available rooms at Grand Hyatt Hangzhou

Tue 9/28
Wed 9/29
Tue 9/28
Wed 9/29
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Standard Rooms - Mountain view


$217 totalBooking.com
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Other Rooms - Skyline view


$195 totaleDreams
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  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Valet parking
  • Free parking

Services and conveniences

  • Conference rooms
  • Wedding services
  • ATM on-site
  • Ticket service
  • Business center
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Bottle of water
  • 24hr front desk


  • Window
  • Seating area
  • Slippers
  • Sofa
  • Lake view
  • Bridal suite
  • Telephone
  • Newspapers
  • City view
  • Storage available

Health and safety

  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities

Pool and spa

  • Spa and wellness center
  • Massage
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view
  • Steam room


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned
  • Conditioner


  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toothbrush
  • Bathrobe
  • Private bathroom


  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Coffee shop

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Multi-lingual staff
  • No smoking
  • Designated smoking area

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking
  • Private parking


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Hiking
  • Shops (on site)
  • Beauty salon

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV


  • Socket near the bed
  • Wardrobe or closet


  • Fax/photocopying
  • Desk


  • Terrace/Patio

Family friendly

  • Babysitting or child care


  • Fitness center

Places of interest near Grand Hyatt Hangzhou

Recommendations carefully curated by Momondo Places

28 Hu Bin Road, Hangzhou 310007

Restaurants and Cafés

Bellevue - Hyatt Regency Hangzhou0.4 mi
WL Bistro - Four Seasons Hangzhou at West Lake1.7 mi
The Lobby Lounge - Four Seasons Hangzhou at West Lake1.7 mi
Zi Chen - Kempinski Hotel Hangzhou3.4 mi

Traveler Reviews

GreatBased on 315 verified guest reviews

Pros +
  • The location was superb. (in 32 reviews)
  • Great location and friendly staff. (in 27 reviews)
  • The view on the lake was amazing. (in 19 reviews)
Cons -
  • Nothing - although swimming pool was currently closed as under renovation. (in 3 reviews)
  • Why the need to enforce wearing of swimming cap in the pool? (in 1 review)
  • De Regency club. (in 1 review)

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Info about your stay

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • 5 star hotels in Hangzhou typically cost $227/night, but Grand Hyatt Hangzhou is typically available for $217/night, and is rated equally to its competitors.

  • Drive distance from Hangzhou to Grand Hyatt Hangzhou and vice versa is 16.7 mi and the overall drive time is about 50min. Driving time can vary based on the time of day and traffic.

  • Grand Hyatt Hangzhou has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Hangzhou to the hotel, but also around Hangzhou during your stay may be renting a car. Car rentals in Hangzhou are on average $46/day. Another more common option is to just take a taxi or rideshare service from the airport to Grand Hyatt Hangzhou. The nearest airport to the hotel is Hangzhou.

  • There is a restaurant at Grand Hyatt Hangzhou that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +86 571 8779 1234 for kitchen hours. One of the easiest dining options for Hangzhou guests staying in Grand Hyatt Hangzhou is to get room service, which is available to all hotel guests.

  • Yes, Grand Hyatt Hangzhou has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • Grand Hyatt Hangzhou is 2.5 mi away from the city center of Hangzhou, where you can find interesting sights such as Hangzhou Grand Theatre.

  • For questions regarding the hotel or your stay at Grand Hyatt Hangzhou, call +86 571 8779 1234.

  • Yes, Grand Hyatt Hangzhou has Wi-Fi available to hotel guests.

  • Grand Hyatt Hangzhou does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.

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