Four Seasons Hotel Hangzhou at West Lake
5-star Hotel with Indoor pool
5 Lingyin Road, Xihu, Hangzhou 310013
+86 571 8829 88889.2
Wonderful
based on 76 reviews
$618
Rate
per night
About Four Seasons Hotel Hangzhou at West Lake, Hangzhou
Four Seasons Hotel Hangzhou at West Lake photos
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Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- CCTV in common areas
- CCTV outside property
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
- Guests can opt-out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Thermometers for guests provided by property
- Safe
- Cleaning products
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Car rental
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Ticket service
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Multi-lingual staff
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Roll-in shower
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Dining
- Wine glasses
- Electric kettle
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Lake view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Steam room
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Blu-ray player
- TV
- Smartphone dock
- DVD player
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kids' outdoor play equipment
- Playground
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle rental
- Game room
- Cycling
Outdoor
- Garden
- Terrace/Patio
- Balcony
Parking and transportation
- Parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Fitness
- Aerobics
- Fitness center
Places of interest near Four Seasons Hotel Hangzhou at West Lake
Attractions in Hangzhou, China curated by momondo
Four Seasons Hotel Hangzhou at West Lake location: 5 Lingyin Road, Xihu, Hangzhou 310013
Restaurants and Cafés
The Lobby Lounge - Four Seasons Hangzhou at West Lake0.4 mi
WL Bistro - Four Seasons Hangzhou at West Lake0.4 mi
V I P Room - Courtyard Hangzhou West2.2 mi
Bellevue - Hyatt Regency Hangzhou2.4 mi
Four Seasons Hotel Hangzhou at West Lake Reviews
9.2
Based on 76 verified guest reviews
9.5Families
8.9Couples
8.9Friends
9.2Solo
Pros +
- "Attentive , efficient and friendly staff" (in 19 reviews)
- "Attentive , efficient and friendly staff" (in 18 reviews)
- Absolutely amazing stay here! (in 10 reviews)
Cons -
- Being lied to several times. (in 1 review)
- The only thing I can think of is the speed in WL Bistro. (in 1 review)
- no cotton wool buds ! (in 1 review)
Four Seasons Hotel Hangzhou at West Lake room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
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