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Shangri-La Hangzhou

78 Beishan Road, Hangzhou 310007

+86 571 8797 7951
$113
Rate

per night

7.9
Good

based on 383 reviews

Tue 11/30
Wed 12/1
Cheapest dealsNightly price
REVATO
REVATO

About Shangri-La Hangzhou, Hangzhou

Cleanliness
7.9
Comfort
7.8
Location
9.2
Services
7.3
Staff
8.3
Value for money
7.0

With a stay at Shangri-La Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute walk of West Lake and Yui Fei Temple. Featured amenities include a 24-hour business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.


Shangri-La Hangzhou photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Shangri-La Hangzhou room price & deals

Tue 11/30
Wed 12/1
Tue 11/30
Wed 12/1
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We search major booking sites and individual hotels so you can compare the best deals on Shangri-La Hangzhou rooms.

King Rooms - Garden view
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$113/night

$113 totalREVATO
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Other Rooms - Mountain view
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$136/night

$136 totalREVATO
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Hotel Amenities & Facilities

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Business center
  • Flat-screen TV

General

  • Window
  • Executive lounge access
  • Family rooms
  • Garden view
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Mountain view
  • Newspapers
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Bridal suite
  • Telephone
  • Carpeted
  • City view
  • VIP room facilities

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Smoking rooms available
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic pillow
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Dining

  • Wine glasses
  • Electric kettle
  • Grocery deliveries
  • Packed lunches
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area
  • Dining table

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pajamas
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Board games/puzzles
  • Cycling
  • Pool table

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Family friendly

  • Cribs available
  • Kid-friendly buffet
  • Kids' outdoor play equipment
  • Children's television networks

Fitness

  • Aerobics
  • Fitness classes
  • Fitness center
  • Outdoor tennis

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Places of interest near Shangri-La Hangzhou

Attractions in Hangzhou, China curated by momondo

Shangri-La Hangzhou location: 78 Beishan Road, Hangzhou 310007

Restaurants and Cafés

WL Bistro - Four Seasons Hangzhou at West Lake0.3 mi
The Lobby Lounge - Four Seasons Hangzhou at West Lake0.3 mi
Bellevue - Hyatt Regency Hangzhou1.7 mi
Morph Rooftop Bar - Kempinski Hotel Hangzhou3.5 mi

Shangri-La Hangzhou Reviews

7.9
GoodBased on 383 verified guest reviews
7.4Friends
7.8Families
8.1Couples
7.9Solo

Pros +
  • Nicely located at the lake. (in 51 reviews)
  • Great service and location (in 46 reviews)
  • The West Lake is beautiful! (in 30 reviews)
Cons -
  • The hotel is old. (in 19 reviews)
  • Rooms were old and smelled musty. (in 17 reviews)
  • The hotel is a bit old. (in 6 reviews)

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Shangri-La Hangzhou room booking info

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • On average, Shangri-La Hangzhou is less than the Hangzhou average rate for 5 star hotels. The nightly rate at Shangri-La Hangzhou is typically $96, whereas the nightly rate in Hangzhou is $120 more.

  • If you're looking to go directly from Hangzhou to Shangri-La Hangzhou, expect a 54min drive as they are around 18.1 mi apart.

  • Shangri-La Hangzhou has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Hangzhou to the hotel, but also around Hangzhou during your stay may be renting a car. Car rentals in Hangzhou are on average $48/day. Another more common option is to just take a taxi or rideshare service from the airport to Shangri-La Hangzhou. The nearest airport to the hotel is Hangzhou.

  • Yes, Shangri-La Hangzhou does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Hangzhou for those looking for something different. If you are staying at Shangri-La Hangzhou, you are more than welcome to order food through the hotel’s room service menu.

  • Yes, Shangri-La Hangzhou has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • 3.2 mi separate the front steps of Shangri-La Hangzhou and the city center of Hangzhou where you can keep busy with restaurants, shopping and of course Hangzhou Grand Theatre, a very popular landmark in Hangzhou.

  • For assistance from an employee at Shangri-La Hangzhou please call +86 571 8797 7951.

  • Yes, Shangri-La Hangzhou has Wi-Fi available to hotel guests.

  • There is a fitness center available to Shangri-La Hangzhou guests.


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