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Shangri-La Hangzhou

5-star Hotel with Indoor pool

78 Beishan Road, Xihu, Hangzhou 310007

+86 571 8797 7951
7.9
Good

based on 81 reviews

$118
Rate

per night

About Shangri-La Hangzhou, Hangzhou

Cleanliness
8.1
Comfort
8.2
Location
9.6
Services
7.0
Staff
8.8
Value for money
7.2
With a stay at Shangri-La Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute walk of West Lake and Yui Fei Temple. Featured amenities include a 24-hour business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Shangri-La Hangzhou photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Shangri-La Hangzhou room price & deals

Fri 6/2
Tue 6/6
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We search major booking sites and individual hotels so you can compare the best deals on Shangri-La Hangzhou rooms.

Standard Rooms - Mountain view
Vio.com

$135/night

$135 totalVio.com
View Deal
Superior Rooms - Courtyard view
Expedia

$144/night

$144 totalExpedia
View Deal
Double Rooms - Panoramic view
1 king bed

1 king bed

Vio.com

$171/night

$171 totalVio.com
View Deal
King Rooms - Skyline view
1 king bed

1 king bed

Booking.com

$118/night

$118 totalBooking.com
View Deal
Other Rooms - Lake view
1 twin bed

1 twin bed

Booking.com

$174/night

$174 totalBooking.com
View Deal

Hotel Amenities & Facilities

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Safe
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Smoking rooms available
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Executive lounge access
  • Family rooms
  • Garden view
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Mountain view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Dining

  • Wine glasses
  • Electric kettle
  • Grocery deliveries
  • Packed lunches
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pajamas
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Pool towels
  • Steam room
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Board games/puzzles
  • Cycling
  • Pool table

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kid-friendly buffet
  • Kids' outdoor play equipment

Fitness

  • Fitness classes
  • Fitness center
  • Outdoor tennis

Places of interest near Shangri-La Hangzhou

Attractions in Hangzhou, China curated by momondo

Shangri-La Hangzhou location: 78 Beishan Road, Xihu, Hangzhou 310007

Restaurants and Cafés

WL Bistro - Four Seasons Hangzhou at West Lake0.3 mi
The Lobby Lounge - Four Seasons Hangzhou at West Lake0.3 mi
Bellevue - Hyatt Regency Hangzhou1.7 mi
The Cafe - Grand Hyatt Hangzhou1.7 mi

Shangri-La Hangzhou Reviews

7.9
GoodBased on 81 verified guest reviews
8.1Friends
7.1Solo
7.8Families
8.3Couples

Pros +
  • Great service and location (in 51 reviews)
  • Great service and location (in 50 reviews)
  • Great service and location (in 46 reviews)
Cons -
  • The hotel is old. (in 19 reviews)
  • Rooms were old and smelled musty. (in 19 reviews)
  • The hotel is a bit old. (in 4 reviews)


Shangri-La Hangzhou room booking info

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions


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