per night
based on 383 reviews
About Shangri-La Hangzhou, Hangzhou
With a stay at Shangri-La Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute walk of West Lake and Yui Fei Temple. Featured amenities include a 24-hour business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Shangri-La Hangzhou photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Shangri-La Hangzhou room price & deals
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Hotel Amenities & Facilities
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Flat-screen TV
General
- Window
- Executive lounge access
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Lake view
- Lockers
- Mountain view
- Newspapers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Bridal suite
- Telephone
- Carpeted
- City view
- VIP room facilities
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- CCTV in common areas
- CCTV outside property
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Guests can opt-out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- First-aid kit
- Safe
- Cleaning products
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Shoeshine
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Smoking rooms available
- Conference rooms
- Wedding services
- Ticket service
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Multi-lingual staff
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Dining area
- Dining table
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Plunge pool
- Pool towels
- Steam room
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Things to do
- Gift shop
- Shops (on site)
- Bicycle rental
- Board games/puzzles
- Cycling
- Pool table
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Family friendly
- Cribs available
- Kid-friendly buffet
- Kids' outdoor play equipment
- Children's television networks
Fitness
- Aerobics
- Fitness classes
- Fitness center
- Outdoor tennis
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Places of interest near Shangri-La Hangzhou
Attractions in Hangzhou, China curated by momondo
Shangri-La Hangzhou location: 78 Beishan Road, Hangzhou 310007
Restaurants and Cafés
Shangri-La Hangzhou Reviews
Pros +
- Nicely located at the lake. (in 51 reviews)
- Great service and location (in 46 reviews)
- The West Lake is beautiful! (in 30 reviews)
Cons -
- The hotel is old. (in 19 reviews)
- Rooms were old and smelled musty. (in 17 reviews)
- The hotel is a bit old. (in 6 reviews)
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Shangri-La Hangzhou room booking info
Check in/Check out
Check in anytime after 2:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
On average, Shangri-La Hangzhou is less than the Hangzhou average rate for 5 star hotels. The nightly rate at Shangri-La Hangzhou is typically $96, whereas the nightly rate in Hangzhou is $120 more.
If you're looking to go directly from Hangzhou to Shangri-La Hangzhou, expect a 54min drive as they are around 18.1 mi apart.
Shangri-La Hangzhou has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Hangzhou to the hotel, but also around Hangzhou during your stay may be renting a car. Car rentals in Hangzhou are on average $48/day. Another more common option is to just take a taxi or rideshare service from the airport to Shangri-La Hangzhou. The nearest airport to the hotel is Hangzhou.
Yes, Shangri-La Hangzhou does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Hangzhou for those looking for something different. If you are staying at Shangri-La Hangzhou, you are more than welcome to order food through the hotel’s room service menu.
Yes, Shangri-La Hangzhou has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
3.2 mi separate the front steps of Shangri-La Hangzhou and the city center of Hangzhou where you can keep busy with restaurants, shopping and of course Hangzhou Grand Theatre, a very popular landmark in Hangzhou.
For assistance from an employee at Shangri-La Hangzhou please call +86 571 8797 7951.
Yes, Shangri-La Hangzhou has Wi-Fi available to hotel guests.
There is a fitness center available to Shangri-La Hangzhou guests.
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