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The Willows Hotel

555 West Surf Street, Chicago, IL 60657

+1 773 528 8400

per night


based on 695 reviews

About The Willows Hotel, Chicago

Value for money

Situated in Chicago, The Willows Hotel is an easy drive from Magnificent Mile and Art Institute of Chicago. It also provides a 24-hour reception, a concierge and free Wi-Fi. This 3-star hotel offers luggage storage, room service and laundry facilities. It also provides a laundry service, a dry cleaning service and a safe. There are 55 rooms at The Willows Hotel, each offering all the essentials to ensure a comfortable stay. The hotel is located right nearby shopping, entertainment, cafés and restaurants. Chicago Loop, Millennium Park and Grant Park are also an easy car ride away.

The Willows Hotel photos

The Willows Hotel room price & deals

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We search major booking sites and individual hotels so you can compare the best deals on The Willows Hotel rooms.

Deluxe Rooms - Courtyard view


$263 totalAgoda.com
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Standard Rooms - Panoramic view


$348 totalmomondo
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Executive Rooms - Harbor view


$534 totalOrbitz
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Double Rooms - Harbor view


$162 totalSnaptravel
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Queen Rooms - Harbor view


$134 totalTrip.com
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Other Rooms - Skyline view


$111 totalmomondo
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Hotel Amenities & Facilities

  • Fitness center
  • Room service
  • Free Wi-Fi
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • First-aid kit
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Shampoo
  • Free toiletries
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner


  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Room service
  • 24hr front desk


  • Telephone
  • Carpeted
  • Newspapers
  • Storage available


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Minibar
  • Snack bar
  • Food can be delivered to guest accommodation

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Elevator
  • No smoking


  • Alarm clock
  • Wardrobe or closet


  • Fax/photocopying
  • Desk

Parking and transportation

  • Parking

Things to do

  • Golf


  • Fitness center

Places of interest near The Willows Hotel

Attractions in Chicago, Illinois curated by momondo

The Willows Hotel location: 555 West Surf Street, Chicago, IL 60657


Lincoln Park Zoo1.0 mi
Wrigley Field1.1 mi
Wicker Park2.5 mi
Aragon Ballroom2.5 mi

Restaurants and Cafés

Yummy Yummy Asian Cuisine0.0 mi
Cohiba0.0 mi
Pera Turkish Kitchen & Bar0.0 mi
Senza0.1 mi

The Willows Hotel Reviews

GreatBased on 695 verified guest reviews

Pros +
  • Great neighborhood and friendly staff! (in 119 reviews)
  • Charming and a great location. (in 111 reviews)
  • Great hotel with friendly staff. (in 56 reviews)
Cons -
  • Room was tiny and overpriced (in 25 reviews)
  • No breakfast because of covid. (in 24 reviews)
  • Care tire got slashed in parking lot. (in 16 reviews)

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The Willows Hotel room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • The Willows Hotel is typically below the average price of 3 star hotels in Chicago. On average, you can expect to pay $196 per night in Chicago. The Willows Hotel typically costs $75 per night, which is $121 cheaper than the Chicago average.

  • The Willows Hotel is 13.7 mi away from Chicago O'Hare Intl. You can typically expect your drive time from The Willows Hotel to Chicago O'Hare Intl to be 41min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • With parking available at The Willows Hotel, you could always rent a car for as low as $16/day and park it at the hotel. This would give you freedom while visiting Chicago. If you’re looking for a simple travel option from Chicago O'Hare Intl to The Willows Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • If you are staying at The Willows Hotel, you are more than welcome to order food through the hotel’s room service menu.

  • Unfortunately, our data does not specify if there is a pool at The Willows Hotel. We would recommend calling the hotel’s front desk to confirm. The phone number for The Willows Hotel is +1 773 528 8400.

  • The Willows Hotel is 4.1 mi away from the city center of Chicago, where you can find interesting sights such as Grant Park.

  • The best contact number for The Willows Hotel is +1 773 528 8400.

  • Yes, The Willows Hotel has Wi-Fi available to hotel guests.

  • Yes, there is a gym available to guests of The Willows Hotel. For gym hours, it is best to ask the front desk clerk during check-in.

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