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Congress Plaza Hotel

520 South Michigan Avenue, Chicago, IL 60605

+1 312 427 3800

per night


based on 6,487 reviews

About Congress Plaza Hotel, Chicago

Value for money

The Congress Plaza Hotel is a boutique hotel in the heart of Downtown Chicago, located on famous Madison Avenue. Rooms feature an elegant and stately approach with modern furnishings. Rooms feature pillowtop mattresses, flat-screen televisions for in-room entertainment, and luxury bath amenities. With beautiful views of downtown Chicago, it's easy to bask in relaxation at the Congress Plaza Hotel. A fitness center is available and features a selection of strength training equipment, elliptical, and treadmills. An onsite barbershop, an ample lounge area, and a full-service business center can provide everything you need to make your stay easy and comfortable. There are several onsite amenities that will make every guest's stay simple, including valet parking. While staying, enjoy dining at Gazebo, a breakfast spot offering a fresh and tasty way to start the morning with made to order meals, including pastries and coffee for those in a hurry. Gather with friends at Rafael's Restaurant and enjoy specialty dishes with gorgeous views of bustling Grant Park, then socialize with a handcrafted cocktail in the Congress Lounge. Explore the city of Chicago for plenty of boutique shops. Take in exhibits at The Art Institute of Chicago or the Field Museum then take a walk through Millennium park for colorful street art and theatrical displays. Afterward, head to the Sky Deck for full views of the city, take a stroll down Madison Avenue and grab a drink at Simon's Tavern. When the day is done, end the night in comfort at The Congress Plaza Hotel.

Congress Plaza Hotel photos

Congress Plaza Hotel room price & deals

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We search major booking sites and individual hotels so you can compare the best deals on Congress Plaza Hotel rooms.

Standard Rooms - Mountain view


$188 totalCheapTickets
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Double Rooms - Lake view


$135 totalgetaroom
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King Rooms - Harbor view


$231 totalAgoda.com
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Queen Rooms - Harbor view


$248 totalSnaptravel
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Other Rooms - Panoramic view


$278 totalAgoda.com
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Hotel Amenities & Facilities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business center
  • Wi-Fi available in all areas

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Shoeshine
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Safety deposit box


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Private entrance
  • Increased accessibility
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator


  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Storage available
  • Seating area
  • Sofa
  • Bridal suite
  • Telephone
  • Carpeted
  • City view


  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush


  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Breakfast in the room
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Dining table

Parking and transportation

  • Parking
  • Private parking
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Shops (on site)
  • Golf
  • Beauty salon


  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet


  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Kid-friendly buffet


  • Fitness center

Places of interest near Congress Plaza Hotel

Attractions in Chicago, Illinois curated by momondo

Congress Plaza Hotel location: 520 South Michigan Avenue, Chicago, IL 60605


Grant Park0.1 mi
Symphony Center0.3 mi
Art Institute of Chicago0.3 mi
Cloud Gate0.5 mi

Restaurants and Cafés

Spertus Cafe0.1 mi
Mercat a La Planxa0.1 mi
Artists Restaurant0.1 mi
Hokin Cafe0.1 mi

Congress Plaza Hotel Reviews

GoodBased on 6487 verified guest reviews

Pros +
  • "Clean, helpful staff ,good location." (in 550 reviews)
  • Room was clean and well stocked. (in 337 reviews)
  • "Great location, friendly staff, old feel!" (in 233 reviews)
Cons -
  • The room had a horrible odor. (in 324 reviews)
  • Very old shabby hotel. (in 237 reviews)
  • Water pressure was horrible (in 87 reviews)

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Congress Plaza Hotel room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • In Chicago, 3 star hotels have average nightly rates of $196. Congress Plaza Hotel is $105 cheaper than the city average at just $91/night.

  • If you're looking to go directly from Chicago O'Hare Intl to Congress Plaza Hotel, expect a 48min drive as they are around 16.1 mi apart.

  • Congress Plaza Hotel has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Chicago O'Hare Intl to the hotel, but also around Chicago during your stay may be renting a car. Car rentals in Chicago are on average $16/day. A very popular option for travelers staying at Congress Plaza Hotel would be to take a taxi or ridesharing service from Chicago O'Hare Intl directly to the hotel.

  • There is a restaurant at Congress Plaza Hotel that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +1 312 427 3800 for kitchen hours. One of the easiest dining options for Chicago guests staying in Congress Plaza Hotel is to get room service, which is available to all hotel guests.

  • Unfortunately, our data does not specify if there is a pool at Congress Plaza Hotel. We would recommend calling the hotel’s front desk to confirm. The phone number for Congress Plaza Hotel is +1 312 427 3800.

  • When staying at Congress Plaza Hotel there is just 0.2 mi between you and Chicago city center. While making your way to the center of Chicago, you should plan to visit Grant Park, along with all the shops and restaurants.

  • If you have questions about Congress Plaza Hotel or your reservation, please call the front desk directly at +1 312 427 3800.

  • Yes, Congress Plaza Hotel has Wi-Fi available to hotel guests.

  • There is a hotel gym accessible to guests staying at Congress Plaza Hotel. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

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