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The Ritz-Carlton Chicago

160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308

+1 312 266 1000
$526
Rate

per night

8.7
Great

based on 149 reviews

About The Ritz-Carlton Chicago, Chicago

Cleanliness
9.1
Comfort
9.0
Location
9.4
Services
8.8
Staff
9.0
Value for money
7.8

The Ritz-Carlton Chicago is ideally situated for sightseeing in Near North Side, with Museum of Contemporary Art and Michigan Avenue nearby and John Hancock Center Observatory, John Hancock Center and Magnificent Mile a short stroll away. Some of the popular features at this luxury 5-star hotel include an indoor pool and a Jacuzzi. The Ritz-Carlton Chicago has recently undergone refurbishment and offers a ballroom, a sauna and an express check-in and check-out feature. It also has babysitting services, a currency exchange and a reception that operates 24 hours a day. The elegant rooms at the hotel include a flat-screen TV, slippers and an in-room safe. All are air conditioned and offer ironing facilities and a private bathroom. The Ritz-Carlton Chicago has its own restaurant offering Italian meals, as well as a relaxed café. In the evening, guests can relax in the comfortable lounge bar. A wide selection of dining options are also found in the area. The hotel is situated by Lake Michigan and is a short stroll from 860-880 Lake Shore Drive Apartments. It is also a 20-minute walk from Grand CTA Red Line Subway Station.


The Ritz-Carlton Chicago photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


The Ritz-Carlton Chicago room price & deals

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Deluxe Rooms - Sea view
Agoda.com

$615/night

$615 totalAgoda.com
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Executive Rooms - Skyline view
MARRIOTTDERBYSOFT

$1,079/night

$1,079 totalMARRIOTTDERBYSOFT
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Double Rooms - Panoramic view
Booking.com

$627/night

$627 totalBooking.com
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King Rooms - Ocean view
Agoda.com

$657/night

$657 totalAgoda.com
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Other Rooms - Harbor view
Booking.com

$526/night

$526 totalBooking.com
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Hotel Amenities & Facilities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee shop
  • Valet parking
  • Business center

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Landmark view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Safe

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Allergy-free room

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Streaming service
  • Radio
  • CD player
  • TV
  • DVD player

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna

Dining

  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room

Kitchen

  • Kitchen
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Dining area

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Valet parking

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Bowling

Workspace

  • Computer use available
  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids' club

Outdoor

  • Terrace/Patio

Fitness

  • Fitness center

Places of interest near The Ritz-Carlton Chicago

Attractions in Chicago, Illinois curated by momondo

The Ritz-Carlton Chicago location: 160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308

Sightseeing

360 CHICAGO0.1 mi
Loyola University Museum of Art0.1 mi
Northwestern Memorial Hospital0.2 mi
Magnificent Mile0.2 mi

Restaurants and Cafés

M Burger - Water Tower0.0 mi
Torali - located at The Ritz Carlton, Chicago0.0 mi
Marisol at the MCA0.0 mi
Foodlife0.0 mi

The Ritz-Carlton Chicago Reviews

8.7
GreatBased on 149 verified guest reviews
8.3Solo
9.0Families
8.8Couples
8.7Friends

Pros +
  • Very pleasant and helpful staff. (in 24 reviews)
  • Amazing location and friendly staff. (in 23 reviews)
  • The view was amazing (in 20 reviews)
Cons -
  • The room was smelly and old. (in 12 reviews)
  • The pool is set-up for 4 swim lanes so not kid friendly. (in 3 reviews)
  • "No free internet access in room, no free breakfast, car parking was expensive" (in 3 reviews)

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The Ritz-Carlton Chicago room booking info

Check in/Check out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • In Chicago, 5 star hotels have average nightly rates of $537. The Ritz-Carlton Chicago is $129 cheaper than the city average at just $408/night.

  • Drive distance from Chicago O'Hare Intl to The Ritz-Carlton Chicago and vice versa is 15.5 mi and the overall drive time is about 46min. Driving time can vary based on the time of day and traffic.

  • With parking available at The Ritz-Carlton Chicago, you could always rent a car for as low as $16/day and park it at the hotel. This would give you freedom while visiting Chicago. Another more common option is to just take a taxi or rideshare service from the airport to The Ritz-Carlton Chicago. The nearest airport to the hotel is Chicago O'Hare Intl.

  • Feel free to bring your dog with you while staying at The Ritz-Carlton Chicago.

  • The Ritz-Carlton Chicago does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call The Ritz-Carlton Chicago at +1 312 266 1000. One of the easiest dining options for Chicago guests staying in The Ritz-Carlton Chicago is to get room service, which is available to all hotel guests.

  • Yes. Many momondo users traveling to Chicago specifically look for hotels with a pool. The Ritz-Carlton Chicago may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • Getting to Chicago city center should be easy enough, as it is just 1.5 mi away from The Ritz-Carlton Chicago. In Chicago city center you will find Grant Park, along with many other popular sights and things to do.

  • The best contact number for The Ritz-Carlton Chicago is +1 312 266 1000.

  • Yes, The Ritz-Carlton Chicago has Wi-Fi available to hotel guests.

  • Yes, there is a gym available to guests of The Ritz-Carlton Chicago. For gym hours, it is best to ask the front desk clerk during check-in.


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