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Sheraton Grand Chicago Riverwalk

4-star Hotel with Indoor pool

4 stars

301 East North Water Street, Chicago, IL 60611

+1 312 464 1000
8.2
Very good

2,188 verified ratings

$181
Rate

rate per night

Room type
Provider
Nightly total
Double room
$181
King room
$209
Standard room
$219
55 more Sheraton Grand Chicago Riverwalk deals
55 more Sheraton Grand Chicago Riverwalk deals

About Sheraton Grand Chicago Riverwalk, Chicago

Cleanliness
8.6
Comfort
8.8
Location
9.5
Services
8.3
Staff
8.7
Value for money
7.4
Sheraton Grand Chicago is located in Chicago and is close to Navy Pier. With views of Lake Michigan, the hotel also provides deluxe amenities and services, such as free Wi-Fi, a sauna and an indoor pool. This 3-star hotel offers an express check-in and check-out feature, a lake and a coffee bar. It provides child-minding services, a currency exchange and a reception that operates 24/7. There are 1214 contemporary rooms at Sheraton Grand Chicago, each offering all the essentials to ensure a comfortable stay. They are equipped with a coffee maker, tea-making facilities and a mini bar. Sheraton Grand Chicago provides an on-site restaurant, Shula’s Steak House, which serves dinner in an award-winning setting. Places to dine at the hotel include Link@Sheraton Café and Chicago Burger Company. Other dining options are also on-site. Sheraton Grand Chicago is within walking distance of Magnificent Mile, Millennium Park and Michigan Avenue. It is also a 20-minute walk from Randolph Wabash Railway Station and Madison Wabash Railway Station.

Sheraton Grand Chicago Riverwalk photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Sheraton Grand Chicago Riverwalk room price & deals

Thu 11/13
Fri 11/14
Deluxe room
bed type unknown
$306
nightly with fees
bed type unknown
$328
nightly with fees
1 king bed
$343
nightly with fees
Standard room
bed type unknown
$219
nightly with fees
bed type unknown
$227
nightly with fees
1 king bed
$249
nightly with fees
Executive room
1 king bed
$553
nightly with fees
bed type unknown
$902
nightly with fees
Double room
2 double beds
$181
nightly with fees
2 double beds
$197
nightly with fees
2 double beds
$205
nightly with fees
King room
1 king bed
$209
nightly with fees
bed type unknown
$215
nightly with fees
1 king bed
$225
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Public transport tickets
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lower bathroom sink
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • First-aid kit
  • Safe

General

  • Executive lounge access
  • Family rooms
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Storage available
  • River view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Pool and spa

  • Heated pool
  • Indoor pool
  • Sauna

Parking and transportation

  • Parking
  • Airport shuttle
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Beach access

Fitness

  • Fitness classes
  • Fitness center

Sheraton Grand Chicago Riverwalk Reviews

8.2
Very good2,188 verified ratings
Pros +
  • "The customer service, particularly Rafael, at the Sheraton Grand Chicago was incredible." (in 5 reviews)
  • Room was great; loved the view. (in 128 reviews)
  • "Amazing customer service, beautiful property and room." (in 126 reviews)
Cons -
  • Front desk agent was rude (in 11 reviews)
  • No free wi-fi. (in 6 reviews)
  • parking was not very convienent (in 60 reviews)

Sheraton Grand Chicago Riverwalk room booking info

Value for money

7.4

Location rating

9.5

Distance to city center

1.0 mi

Nearest Airport

Chicago Midway

Distance to airport

9.6 mi

Check in/Check out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Sheraton Grand Chicago Riverwalk compare to other 4 star hotels in Chicago?

    There is a $122/night difference in the average price of 4 star hotels in Chicago ($305/night) and the average nightly rate at Sheraton Grand Chicago Riverwalk ($183/night).

  • How far is Sheraton Grand Chicago Riverwalk from Chicago Midway?

    If you're looking to go directly from Chicago Midway to Sheraton Grand Chicago Riverwalk, expect a 28 mins drive as they are around 9.6 mi apart.

  • What is the best way to get to Sheraton Grand Chicago Riverwalk from Chicago Midway?

    If you intend on renting a car to travel from Chicago Midway to the hotel, you will have peace of mind knowing that Sheraton Grand Chicago Riverwalk offers parking on site. Car rentals in the area typically go for $24/day for a base model rental. A very popular option for travelers staying at Sheraton Grand Chicago Riverwalk would be to take a taxi or ridesharing service from Chicago Midway directly to the hotel.

  • Is Sheraton Grand Chicago Riverwalk pet-friendly?

    Customers of Sheraton Grand Chicago Riverwalk are welcome to bring their dogs with them during their stay.

  • Are there food options at Sheraton Grand Chicago Riverwalk?

    There is a restaurant at Sheraton Grand Chicago Riverwalk that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +1 312 464 1000 for kitchen hours. One of the easiest dining options for Chicago guests staying in Sheraton Grand Chicago Riverwalk is to get room service, which is available to all hotel guests.

  • Does Sheraton Grand Chicago Riverwalk have a pool?

    Sheraton Grand Chicago Riverwalk does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is Sheraton Grand Chicago Riverwalk to Chicago city center?

    Getting to Chicago city center should be easy enough, as it is just 1.0 mi away from Sheraton Grand Chicago Riverwalk. In Chicago city center you will find Auditorium Theatre, along with many other popular sights and things to do.

  • What is the phone number for Sheraton Grand Chicago Riverwalk?

    If you have questions about Sheraton Grand Chicago Riverwalk or your reservation, please call the front desk directly at +1 312 464 1000.

  • Does Sheraton Grand Chicago Riverwalk have Wi-Fi available?

    Yes, Sheraton Grand Chicago Riverwalk has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Sheraton Grand Chicago Riverwalk?

    Yes, there is a gym available to guests of Sheraton Grand Chicago Riverwalk. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Sheraton Grand Chicago Riverwalk?

    The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Sheraton Grand Chicago Riverwalk?

    The cheapest deals found start from only $126 per night. The average rate for rooms at Sheraton Grand Chicago Riverwalk is currently around $322/night. Enter your dates in the form above to see more.

  • Is there laundry service in Sheraton Grand Chicago Riverwalk?

    The accommodation features laundry services for all guests. You can leave your travel iron at home and use the irons provided at the accommodation.

  • What is the distance from Sheraton Grand Chicago Riverwalk, Chicago to Chicago Riverwalk?

    Sheraton Grand Chicago Riverwalk is about 0.2 mi from Chicago’s popular Chicago Riverwalk.

  • Is River North, Chicago close to Sheraton Grand Chicago Riverwalk?

    River North is another popular destination for travelers going to Chicago. The estimated distance is about 0.9 mi from Sheraton Grand Chicago Riverwalk, in case you want to visit.

  • How many operators does momondo search for hotels in Chicago?

    The number of operators available for hotels in Chicago is 2,537 as of November 2025.

  • When did momondo last update prices for hotels in Chicago?

    Prices for hotels in Chicago refresh daily.

Places of interest near Sheraton Grand Chicago Riverwalk

Attractions in Chicago, Illinois curated by momondo

Sheraton Grand Chicago Riverwalk location: 301 East North Water Street, Chicago, IL 60611

Top landmarks

Millennium Park0.5 mi
Magnificent Mile0.5 mi
Michigan Avenue0.5 mi
Chicago Theater0.5 mi
Museum of Contemporary Art0.6 mi
Art Institute of Chicago0.7 mi
River North0.9 mi

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