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Sheraton Grand Chicago

301 East North Water Street, Chicago, IL 60611

+1 312 464 1000

per night


based on 1,369 reviews

About Sheraton Grand Chicago, Chicago

Value for money

Sheraton Grand Chicago is located in Chicago and is close to Navy Pier. With views of Lake Michigan, the hotel also provides deluxe amenities and services, such as free Wi-Fi, a sauna and an indoor pool. This 3-star hotel offers an express check-in and check-out feature, a lake and a coffee bar. It provides child-minding services, a currency exchange and a reception that operates 24/7. There are 1214 contemporary rooms at Sheraton Grand Chicago, each offering all the essentials to ensure a comfortable stay. They are equipped with a coffee maker, tea-making facilities and a mini bar. With a selection of seafood dishes, Sheraton Grand Chicago's on-site restaurant provides a variety of satisfying meals to enjoy. Each evening, guests are welcome to relax in the comfortable lounge bar. A selection of dining options are also found nearby. The hotel is within walking distance of Magnificent Mile, Millennium Park and Michigan Avenue. Madison Wabash Railway Station and Randolph Wabash Railway Station are within walking distance.

Sheraton Grand Chicago photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Sheraton Grand Chicago room price & deals

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Deluxe Rooms - River view


$193 totalBooking.com
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Standard Rooms - Mountain view


$169 totalFINDHOTEL
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Double Rooms - City view


$183 totalFINDHOTEL
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King Rooms - Harbor view


$184 totalAgoda.com
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Other Rooms - Courtyard view


$242 totalAgoda.com
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Hotel Amenities & Facilities

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Valet parking
  • Business center
  • Flat-screen TV

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Lowered sink
  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Increased accessibility
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Newspapers
  • Storage available
  • River view
  • Seating area
  • Sofa
  • Bridal suite
  • Telephone
  • Carpeted


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Microwave
  • Snack bar
  • Dining table

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Streaming service
  • Radio
  • TV
  • Smartphone dock


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Pool and spa

  • Heated pool
  • Indoor pool
  • Sauna

Parking and transportation

  • Parking
  • Airport shuttle
  • Valet parking


  • Feather pillow
  • Sofa bed
  • Wardrobe or closet


  • Computer use available
  • Fax/photocopying
  • Desk


  • Terrace/Patio
  • Beach towels

Things to do

  • Gift shop
  • Shops (on site)


  • Fitness center

Places of interest near Sheraton Grand Chicago

Attractions in Chicago, Illinois curated by momondo

Sheraton Grand Chicago location: 301 East North Water Street, Chicago, IL 60611


Northwestern Memorial Hospital0.4 mi
Magnificent Mile0.4 mi
Michigan Avenue0.4 mi
Millennium Park0.5 mi

Restaurants and Cafés

Shula's Steak House - Chicago0.0 mi
Streeterville Social0.1 mi
ETA Restaurant + Bar0.1 mi
Streeterville Social0.1 mi

Sheraton Grand Chicago Reviews

GreatBased on 1369 verified guest reviews

Pros +
  • "Clean, comfortable and close to everything!" (in 196 reviews)
  • "Beautiful place, friendly staff." (in 142 reviews)
  • Room was great; loved the view. (in 126 reviews)
Cons -
  • No room cleaning on first day. (in 67 reviews)
  • parking was not very convienent (in 60 reviews)
  • Requested service that never arrived. (in 18 reviews)

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Sheraton Grand Chicago room booking info

Check in/Check out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • There is a $150/night difference in the average price of 4 star hotels in Chicago ($308/night) and the average nightly rate at Sheraton Grand Chicago ($158/night).

  • If you're looking to go directly from Chicago O'Hare Intl to Sheraton Grand Chicago, expect a 47min drive as they are around 15.9 mi apart.

  • If you intend on renting a car to travel from Chicago O'Hare Intl to the hotel, you will have peace of mind knowing that Sheraton Grand Chicago offers parking on site. Car rentals in the area typically go for $20/day for a base model rental. A very popular option for travelers staying at Sheraton Grand Chicago would be to take a taxi or ridesharing service from Chicago O'Hare Intl directly to the hotel.

  • Customers of Sheraton Grand Chicago are welcome to bring their dogs with them during their stay.

  • There is a restaurant at Sheraton Grand Chicago that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +1 312 464 1000 for kitchen hours. One of the easiest dining options for Chicago guests staying in Sheraton Grand Chicago is to get room service, which is available to all hotel guests.

  • Sheraton Grand Chicago does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • Getting to Chicago city center should be easy enough, as it is just 1.0 mi away from Sheraton Grand Chicago. In Chicago city center you will find Grant Park, along with many other popular sights and things to do.

  • If you have questions about Sheraton Grand Chicago or your reservation, please call the front desk directly at +1 312 464 1000.

  • Yes, Sheraton Grand Chicago has Wi-Fi available to hotel guests.

  • Yes, there is a gym available to guests of Sheraton Grand Chicago. For gym hours, it is best to ask the front desk clerk during check-in.

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