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Sheraton Grand Chicago

4-star Hotel with Indoor pool

301 East North Water Street, Chicago, IL 60611

+1 312 464 1000

based on 1,012 reviews


per night

About Sheraton Grand Chicago, Chicago

Value for money
Sheraton Grand Chicago is located in Chicago and is close to Navy Pier. With views of Lake Michigan, the hotel also provides deluxe amenities and services, such as free Wi-Fi, a sauna and an indoor pool. This 3-star hotel offers an express check-in and check-out feature, a lake and a coffee bar. It provides child-minding services, a currency exchange and a reception that operates 24/7. There are 1214 contemporary rooms at Sheraton Grand Chicago, each offering all the essentials to ensure a comfortable stay. They are equipped with a coffee maker, tea-making facilities and a mini bar. Sheraton Grand Chicago provides an on-site restaurant, Shula’s Steak House, which serves dinner in an award-winning setting. Places to dine at the hotel include Link@Sheraton Café and Chicago Burger Company. Other dining options are also on-site. Sheraton Grand Chicago is within walking distance of Magnificent Mile, Millennium Park and Michigan Avenue. It is also a 20-minute walk from Randolph Wabash Railway Station and Madison Wabash Railway Station.

Sheraton Grand Chicago photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Sheraton Grand Chicago room price & deals

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Tue 3/28
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Deluxe Rooms - City view
1 king bed

1 king bed



$245 totalKAYAK
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Standard Rooms - Mountain view
1 double bed

1 double bed



$182 totalKAYAK
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Executive Rooms - POOL view


$590 totalBooking.com
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Double Rooms - Panoramic view
1 king bed

1 king bed



$162 totalVio.com
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King Rooms - Garden view
1 king bed

1 king bed



$236 total123Milhas
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Other Rooms - River view


$193 totalAgoda.com
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Hotel Amenities & Facilities

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Increased accessibility
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table


  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Storage available
  • River view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Pool and spa

  • Heated pool
  • Indoor pool
  • Sauna

Parking and transportation

  • Parking
  • Airport shuttle
  • Valet parking


  • Feather pillow
  • Sofa bed
  • Wardrobe or closet


  • Computer use available
  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Beach access


  • Terrace/Patio


  • Fitness center

Places of interest near Sheraton Grand Chicago

Attractions in Chicago, Illinois curated by momondo

Sheraton Grand Chicago location: 301 East North Water Street, Chicago, IL 60611


Chicago Riverwalk0.1 mi
Hyatt Regency Chicago0.2 mi
680 N Lake Shore Drive0.4 mi
Northwestern Memorial Hospital0.4 mi

Restaurants and Cafés

Shula's Steak House - Chicago0.0 mi
Streeterville Social0.1 mi
ETA Restaurant + Bar0.1 mi
Streeterville Social0.1 mi

Sheraton Grand Chicago Reviews

GoodBased on 1,012 verified guest reviews

Pros +
  • "Clean, comfortable and close to everything!" (in 208 reviews)
  • "great location, staff were helpful, very clean." (in 142 reviews)
  • Staff was friendly and helpful! (in 141 reviews)
Cons -
  • No room cleaning on first day. (in 75 reviews)
  • We should have waited for another room. (in 67 reviews)
  • parking was not very convienent (in 60 reviews)

Sheraton Grand Chicago room booking info

Check in/Check out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

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