Krystal Cancun
4-star Hotel with Private beach
Paseo Kukulcan km 9, Lotes 9 y 9A, 77500 Cancún, Quintana Roo
+52 998 848 9800based on 5,012 reviews
per night
About Krystal Cancun, Cancún
Krystal Cancun photos
Krystal Cancun room price & deals
Hotel Amenities & Facilities
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Window
- Family rooms
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Solarium
- Soundproof rooms
- Telephone
- Tile/marble floor
- City view
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Steam room
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining table
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Golf
- Scuba diving
- Diving
- Snorkeling
- Cooking classes
- Beauty salon
- Water park
- Water sport facilities (on site)
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Trash cans
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' club
- Kids' outdoor play equipment
- Playground
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Workspace
- Fax/photocopying
Krystal Cancun Reviews
Pros +
- The room service was good (in 4 reviews)
- Very close to Coco Bongo perfect location & beautiful sea views. (in 8 reviews)
- The staff was great (in 105 reviews)
Cons -
- Next day we left. (in 7 reviews)
- The personal is so rude specially in front desk. (in 17 reviews)
- It's the worst hotel ever. (in 81 reviews)
Krystal Cancun room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Krystal Cancun compare to other 4 star hotels in Cancún?
Krystal Cancun is $143 cheaper than the average 4 star hotel in Cancún. You can usually find a nightly rate of $140 when staying at Krystal Cancun.
How far is Krystal Cancun from Cancun?
If you're looking to go directly from Cancun to Krystal Cancun, expect a 32min drive as they are around 10.9 mi apart.
What is the best way to get to Krystal Cancun from Cancun?
If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that Krystal Cancun offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. A very popular option for travelers staying at Krystal Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at Krystal Cancun?
There is a restaurant at Krystal Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 848 9800 for kitchen hours. Guests staying at Krystal Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Krystal Cancun have a pool?
Krystal Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Krystal Cancun to Cancún city center?
5.6 mi separate the front steps of Krystal Cancun and the city center of Cancún where you can keep busy with restaurants, shopping and of course Parque Las Palapas, a very popular landmark in Cancún.
What is the phone number for Krystal Cancun?
If you have questions about Krystal Cancun or your reservation, please call the front desk directly at +52 998 848 9800.
Does Krystal Cancun have Wi-Fi available?
Yes, Krystal Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Krystal Cancun?
Krystal Cancun does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.
What time is check-out for Krystal Cancun?
12:00 PM is the check-out time at Krystal Cancun. Late check-out may be available at the hotel's discretion.
How much is a room at Krystal Cancun?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Krystal Cancun, Cancún is $193, but you may find great deals as low as $126. You can find rates for your trip in the form above.
Is there laundry service in Krystal Cancun?
The accommodation features laundry services for all guests. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
What is the distance from Krystal Cancun, Cancún to Delphinus Punta Cancún?
Make sure to visit Delphinus Punta Cancún during your stay at Krystal Cancun, Cancún. It’s only 0.3 mi away!
Is MUSA, Cancún close to Krystal Cancun?
MUSA in Cancún is very close to your stay at Krystal Cancun - only 0.6 mi of traveling.
How many operators does momondo search for hotels in Cancún?
There are 4,213 operators available for hotels in Cancún as of April 2025.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are updated daily.
Places of interest near Krystal Cancun
Attractions in Cancún, Mexico curated by momondo
Krystal Cancun location: Paseo Kukulcan km 9, Lotes 9 y 9A, 77500 Cancún, Quintana Roo