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Krystal Cancun

4-star Hotel with Private beach

4 stars

Paseo Kukulcan km 9, Lotes 9 y 9A, 77500 Cancún, Quintana Roo

+52 998 848 9800

based on 3,253 reviews

Thu 7/25
Fri 7/26

About Krystal Cancun, Cancún

Value for money
Providing a Jacuzzi, an outdoor pool and a private beach, Krystal Cancun is located in Cancun and is a short walk from Cancun Diving College, Hard Rock Cafe Cancun and Coco Bongo Cancun. It has a gym, as well as a Turkish steam bath, a sauna and 24-hour room service. This modern resort offers family facilities, such as a kids pool, a kids club and babysitting/child services. Staff are available 24/7 and can assist with booking tours and tickets. Rooms at Cancun Krystal are comfortable and feature cable/satellite channels, a microwave and a mini bar. Each provide a telephone, ironing facilities and a private bathroom with a hair dryer. In-house dining options include Hacienda El Mortero, which provides a convenient spot to enjoy a meal. There is an on-site bar and night club, so those staying at the resort need look no further for an entertaining evening. A selection of dining options can also be found in close proximity to the property. Krystal is situated within a short walk of Cancun Convention Center. Margaritaville is less than five minutes' walk away.

Krystal Cancun photos

Krystal Cancun room price & deals

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Deluxe Rooms - Garden view
2 double beds

2 double beds



$199 totalAgoda.com
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Standard Rooms - Courtyard view
1 king bed

1 king bed



$163 total123MILHASHOTEL
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Luxury Rooms - Lake view
1 king bed

1 king bed



$465 totalExpedia
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Double Rooms - Mountain view
1 king bed

1 king bed



$215 totallastminute.com
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King Rooms - Ocean view
1 king bed

1 king bed



$322 totalExpedia
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Other Rooms - River view


$143 totalAgoda.com
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Hotel Amenities & Facilities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24hr front desk
  • Safety deposit box
  • Bottle of water


  • Window
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Solarium
  • Soundproof rooms
  • Telephone
  • Tile/marble floor
  • City view

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining table

Things to do

  • Gift shop
  • Fishing
  • Board games/puzzles
  • Golf
  • Scuba diving
  • Diving
  • Snorkeling
  • Cooking classes
  • Beauty salon
  • Water park
  • Water sport facilities (on site)


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Trash cans

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Kids' outdoor play equipment
  • Playground


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Increased accessibility
  • Elevator


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe


  • Aerobics
  • Fitness center


  • Fax/photocopying

Krystal Cancun Reviews

GoodBased on 3,253 verified guest reviews

Pros +
  • "Definitely, beautiful beaches to visit!" (in 202 reviews)
  • Very accommodating Clean place great location. (in 193 reviews)
  • The staff was great . (in 124 reviews)
Cons -
  • Room was disgusting and had mold. (in 116 reviews)
  • Room was disgusting and had mold. (in 115 reviews)
  • "Old room, very loud A/C." (in 91 reviews)

Krystal Cancun room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Krystal Cancun compare to other 4 star hotels in Cancún?

    Krystal Cancun is $216 cheaper than the average 4 star hotel in Cancún. You can usually find a nightly rate of $135 when staying at Krystal Cancun.

  • How far is Krystal Cancun from Cancun?

    If you're looking to go directly from Cancun to Krystal Cancun, expect a 32min drive as they are around 10.9 mi apart.

  • What is the best way to get to Krystal Cancun from Cancun?

    If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that Krystal Cancun offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. A very popular option for travelers staying at Krystal Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.

  • Are there food options at Krystal Cancun?

    There is a restaurant at Krystal Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 848 9800 for kitchen hours. Guests staying at Krystal Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Krystal Cancun have a pool?

    Krystal Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is Krystal Cancun to Cancún city center?

    5.6 mi separate the front steps of Krystal Cancun and the city center of Cancún where you can keep busy with restaurants, shopping and of course Parque Las Palapas, a very popular landmark in Cancún.

  • What is the phone number for Krystal Cancun?

    If you have questions about Krystal Cancun or your reservation, please call the front desk directly at +52 998 848 9800.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Krystal Cancun?

    Krystal Cancun does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.

  • What time is check-out for Krystal Cancun?

    12:00 PM is the check-out time at Krystal Cancun. Late check-out may be available at the hotel's discretion.

  • How much is a room at Krystal Cancun?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Krystal Cancun, Cancún is $180, but you may find great deals as low as $8. You can find rates for your trip in the form above.

  • Is there laundry service in Krystal Cancun?

    The accommodation features laundry services for all guests. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • What is the distance from Krystal Cancun, Cancún to Delphinus Punta Cancún?

  • Is MUSA, Cancún close to Krystal Cancun?

  • How many operators does momondo search for hotels in Cancún?

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are updated daily.

Places of interest near Krystal Cancun

Attractions in Cancún, Mexico curated by momondo

Krystal Cancun location: Paseo Kukulcan km 9, Lotes 9 y 9A, 77500 Cancún, Quintana Roo

Top landmarks

Forum Beach0.1 mi
Playa Caracol0.2 mi
Delphinus Punta Cancún0.3 mi
Playa Chac Mool0.5 mi
Cancun Golf Club at Pok Ta Pok1.1 mi
Playa Tortugas1.6 mi
Acuario Interactivo2.1 mi
Playa Langosta2.4 mi
Playa Marlin2.5 mi

Restaurants and Cafés

Risotto - Hotel Krystal Grand Punta Cancun0.1 mi
Ayami - Hotel Krystal Grand Punta Cancun0.1 mi
La Palapita0.1 mi
Carlos'n Charlies Cancun0.2 mi
Mextreme0.2 mi
Marinero's0.2 mi
Mocambo0.2 mi
5 Senses Cancún - Permanentemente Cerrado0.2 mi
Taco y Tequila La Isla0.2 mi

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