Jeep car rentals in SeaTac

Beware the insurance scam. Declined the coverage on kayak and they still added it back in at the rental counter. Had to fight with Thrifty to remove it.

My experience with Thrifty and Kayak was beyond disappointing. I booked a one way trip with a minivan from the Orlando airport as our family’s flight was canceled. After waiting in a long line, the agent (who refused to provide his name) told us that there were no more minivans available and that they only had four seat sedans. I reiterated that we booked a minivan because there were six members of our family. He said we could probably seat five in the sedan, but then became very rude and borderline hostile when I said that wouldn’t be possible because there were six of us. I asked if he could tell me the cost of a second vehicle and he said he couldn’t. Additionally, prior to arriving at the airport a family member had called both Kayak and Thrifty to confirm we’d be able to modify the drop off location from Boston to the Savannah airport and was told that was possible at the rental counter. When I asked the man at the rental counter he said that was not possible and that I had to modify this with Kayak. I, as well as family members tried calling Kayak multiple times from the counter and the calls were either dropped or we were told to use the website. When we went to the Kayak website to modify the drop off location, we all kept getting errors saying the reservation couldn’t be found. Needless to say, the experience was incredibly stressful, unfriendly, and inoperative for our family’s needs. I am still working on receiving a refund for the money I was charged for insuring the car I never rented. Our family spent nearly $1000 on an Uber to drive the 4 hours we needed the car rental for - a cost that should be reimbursed by Kayak. What an incredibly unacceptable experience trying to use Thrifty through Kayak - a family of six (including children) were left stranded with no options for a resolution.

Everything went fine. Great car and a good price. The return was only made difficult due to roadworks around the car yard.

Car was ok, Malibu instead of a Corolla. Pick up was not good. Entire process was too long, then it took forever to get out of the rental car garage at Sea-Tac airport. From arriving at the rental car terminal until leaving with the car was an hour and a half process. Unacceptable. I reserved the car, Alamo had all the information it needed prior to my arrival. My time is valuable.

Awesome! The staff was great when we discovered the need for a roomier vehicle. They offered several different options to meet our needs.

They wouldn’t rent me a car because I have a debit card.

I was charged with an extra surprise insurance fee that I was not made aware of from the beginning. Counter said it was not possible to decline such insurance.

Needed to cancel 2 weeks prior to vacation and was allowed to within the company guidelines but was not able to due to the cancellation system in place. Felt like a scam.

I had upgraded online before my pickup and when I got to the desk the attendant discussed a hybrid upgrade with me as it is less gas, 4 wheel drive vs awd. I agreed to the upgrade. I was 10 miles away when I noticed there was no charge on the car. I called and was told I could go to a charging station and charge it. When getting to a charging station that I would have to pay extra for, found no connection that works at that charging station. This vehicle was premium only fuel and cost me significantly more money then if I stayed with my original upgrade. I contacted Sixt and they did nothing. I have rented other hybrid cars and never have had to charge it on my own. They came fully charged

Arrived at the rental car depot for SEATAC and joined nearly 200 people in line for Budget. The estimated wait to see an agent and pick up my reserved car (although I very much doubted there were enough cars for everyone in line) was over 2 hours. I had to cancel the rental agreement and accept higher prices from Alamo on the spot in order to maintain my itinerary. Terrible experience, and not the first bad one with Budget. Won't be selecting them again.

The man that I picked up the car from made multiple mistakes and then took a break in the middle of me paying the final payment for the car. He was nice enough initially, but then he literally left for at least twenty minutes without any real notice and I then saw him just chilling as he took his "break." When he finally returned and gave me the keys, he didn't tell me where to go and gave me no instructions as to what to do. The people at the actual car pick-up in the garage were really nice, but just as confused as me because this man had repeatedly messed up and sent me the wrong information in my digital ticket. Overall, because of this man's errors and the break he took, I didn't leave Budget rentals until at least 90 minutes when I first arrived there.

Understaffed counter at rental center resulting in long lines. I waited in line for 52 minutes thus missing other commitments. I ended up renting from another agency as I could no longer wait without substantially impacting travel plans.

When I turned my vehicle back in on the date/time scheduled, it was not registered correctly and I received a text three days later saying my rental car had not been turned in. It is now four days after my rental drop-off and I have yet to receive a receipt from Budget/Avis. The online receipt request form does not recognize my confirmation number. So frustrating.

Excellent efficient and plesent counter staff. No pressure to buy extras.

Hughe queue at Avis and Budget Seattle airport car rental with only 3 out of 10 counters open with a waiting time of 90 Minutes!

Newer cars, clean and well maintained. Friendly staff…

Hannah is very nice and help me when i picke up car at the Seattle airport. I save a lot of time.

Everyone we dealt with was extremely courteous and nice and helpful.

While it said it was in "SeaTac", if required a long walk out of the airport and to a neighboring business district. The walk was not that bad, but unexpected. When returning the truck, there was no one there, despite being during business hours (Friday afternoon). I dropped off the keys as requested, and even now, 72 hours later, have not received a confirmation, receipt, or anything from them. The staff was polite and professional during the check in and vehicle pick up process.