Tesla car rentals in Salt Lake City

Easy access nice sales associate

Pick up wasn’t very smooth, had to wait longer than expected.

The car booked wasn’t available they didn’t upgrade my can or give me any car Instead . the Agent’s were helpless, careless and so ignorant with me .

Their support is non-existent. Just pay the little extra to go with a bigger brand and avoid this one.

Easirent was not at airport. It’s halfway across Austin. I abandoned the car pickup and got an UBER to our airBnB instead. When I went to pick up the car later on my second Uber I found it in an industrial park area, which wasn’t terribly concerning, but it had a couple red flags. Just not a place I would want to bring my family. Finally when I arrived the scene was utter chaos. I saw an employee walking around looking for a car clicking the key unlock to locate it while dozens of customers looked destitute and as frustrated as I was with the experience of not finding their car at the airport. As I walked inside I found a waiting area full of crying children and families waiting for cars and a line of the drivers about 8 deep with no one at the counter answering questions. It was then that the same employee from the parking lot walked back in and stepped behind the desk to continue what sounded like a frustrated conversation of a desperate customer to just take the quickest option to get a car and leave. After trying to ask the sole employee what the odds of getting my car in the next hour or two was I decided that I wasn’t prepared to do business with this company and ordered my return Uber to the airBnB and ordered a Turo car for the rest of our visit with a brilliant experience. Hugely disappointing overall. Would not recommend. Please avoid. I haven’t chased down the couple hundred of dollars that we lost on the reservation and not getting a car yet, but I’m not holding my breath.

Awful! Just awful! Too far from the airport behind a gun range. Dirty office up stairs. Rude workers.

Best service and staff experience perhaps ever for a car rental. Beware that Economy car will really be an Economy car. Book larger if you really need it.

We requested airport pick up and return, but was told we had to Uber to downtown location to both pick up and return. This was hard considering there were 6 of us with luggage! Cost us in Ubers to drive 5 miles, with no offer to assist by enterprise staff!

I will never use Kayak again to book a rental. I entered the dates of my trip but they defaulted to something else when I booked the trip and then I was unable to correct the dates and my money was not refundable. I have had great experience with Enterprise in the past, and purchased my current car from them, but this experience with Kayak has completely soured my feelings. I rebooked a rental though Hertz, and while it cost more, it was a great experience overall. I will book directly with Hertz for my future needs.

The line was long, not enough staff working. They were all working very hard though!

Easy to find counter and vehicle. Easy return process

Not enough agents at rental place. Long waits.

It took us over an hour to get the vehicle due to a long line as well as having to be out on a waiting list. There were only two employees working. They also did not honor my gold status for expedited check in. Worst experience I’ve had with a car rental agency

Trying to get help with our account was not optimal. The responses we got were" I didn't know how to do that " and "Did you try the web site or email address." If I can't get him free a real person,that tells me the internet is not going to be any better. I'm not that proficient with computers and prefer talking to people .

All in all, everything went well, except for one small detail. The technical condition of the car leaves much to be desired. Throughout my journey, there was a huge hum and vibration in the rear axle of the car for over 2,000 miles. It looked like a wheel bearing malfunction, or unfinished wheels were very unpleasant to drive all the way, whether you would reach the end point or not. All the way, I had to listen to very loud music so that Togo wouldn't listen to that sound.

Exceeded expectations. Only concern is car displayed message that service is needed (probably just an oil change but nonetheless).

Great customer service, awesome selection of clean and up to date vehicles.

Quick easy and friendly.