BMW car rentals in Fort Lauderdale

Super easy pick up and drop off. Very friendly staff. Difficult to find the office and if someone is dropping you off be aware that the Regus carpark is not free and has cameras as you go in.

The car was dirty on the inside and outside. Other than that the car was new and was in good condition. One of the main complaints I saw online with Greenmotion is that they were rude to customers, my experience was diferent, everybody was nice and respectful to us.

The staff at Green Motion were kind and helpful when I had to ask for a way to get the car outside of business hours. I recommend this company!

I will DEFINETLY use SIXT again when renting a car. AWESOME!

My license wasn’t accepted the morning of pickup, so we had to cancel and get a different car. Very unfortunate, still waiting for my refund.

Very professional. Received free upgrade

I was charged for an insurance that I did not want . At the time of rental I was told is part of the CDW but when I looked at my rental agreement I was charged for $5.99 a day for PAC! When called the counter the agent lied to me and said it’s part of the insurance! I asked what is PAC stands for and he just said again: it is part of your insurance! After the 4th time asking he said it is personal accidental coverage, which I declined and asked for to be removed from my rental agreement.

My reservation was cancelled by the time I got to Florida. They did not have car for the previous cancelled reservation and they wanted to charge about 700 for a bigger car.. this is very disturbing the way this car rentals do business in Florida. I would not do any reservation with this company.

When I picked the car up the tire pressure light was on. I informed the lot attendant about the issue. He took the car and returned and said the problem was resolved. Well on our way to our destination the tire light came back on while we were on the freeway. The tire was totally flat. So I was going to put the spare tire on but no spare tire and no inflator nothing. Please check your rental car to make sure these items are there.

The wait at airport and confusion over what vehicle's that are actually ready and available was less than ideal but I understand . The truck we rented had a very strong smell of marijuana smoke that never went away all week. Especially noticeable after truck sat in 100* sun and then you opened doors.

Terrible

They refused to rent me a car because I only had a debit card … even though I told them they could authorize as much money on the card as they wanted

Atención cordiali y rapida

The pick-up/drop-off system was good, but it was frustrating that the staff at pick-up were less than helpful. The staff made every effort to make themselves unavailable, and avoid any questions, simply directing me and other customers to the machines issuing the notes for picking up the car. The message to the customer was clear: "do not bother us, just read the instructions in the machine. If anything isn't clear, too bad for you". Extremely frustrating, when arriving tired from a long trip. I cannot imagine how an elderly person would be able to handle this poor service.

The counter Reps was excellent and professional and was actually listening and had a great sympathy. They say you always remember how someone makes you feel well She did that. Her name is Aura and the Black Man outside was also excellent. I have found my forever rental place.

Perfect

Jervis was great!

We did not receive communication that the off-airport site closes at 3:00. We arrived at 3:30, and although the employees were still there, they refused to rent us a car. We had taken an Uber from the hospital after a week stay, and with that additional information they still refused to help. When I said it was the poorest customer service I had seen, the self-identified manager, Daniel, started yelling at us. "I work 9-3, and ONLY 9--3!).

Attendant at pick up, couldn't be bothered to to help in any way just wanted paper work signed and for us to leave.

Too much hidden cost. I paid 300$ + 80 at the desk and surprise $ 640 for an old mega car that i would't. All for 10 days. $ more than $ 1000. Too expnsive

This was a last minute rental because of flight cancelation. The agent was friendly and helpful, the pickup and drop off were easy and uneventful. Through force of habit I typically rent from another company, Due to this experience I will rent from Avis in the future.

I became a Gold member in order to avoid lines and people. I was told I didn’t have to get in line just look at the screen for my name. My name wasn’t in the screen so I had to make a line. They finally tell me the exact location of my car. I get to it and I see a car that does not match what I rented. I asked two different workers there what do I do. Both of them tell me to just take the car. I explained to them I just arrived from a long flight and I have a baby. I do not want to be back and forth so please confirm. They both tell me just take it, not a problem. When I am leaving parking lot, the manager tells me I have to get all my things out of the car and go to a different car. I explained to him what his two workers have said to me and how I had already put my baby’s car seat in. Main reason I wanted confirmation before. He gets mad and me and tells me to move out the car quickly. I found it rude and disrespectful for him to treat me that way after I wanted to avoid all that and become a gold member for what? Still issues came nothing was smooth. I had my family of five getting out in the middle of the exit, rearranging the stroller and bags again. They refused to give me my license until I switched cars, acting as if I would steal something? I never cared for the car I just wanted to get my family to the hotel. The treatment was unnecessary especially since I was the one making sure which car to take. Avoid!

Booked with you all for a different location then wasn’t “allowed” to drop off to my selection point. Had to cancel last day and was only given $15 back for loss of a whole last day. Hertz informed me I was not allowed to drop off car at airport with a lock box or drop keys somewhere. Then when I took car a day early to Hertz in Port Charlotte, the manager told me I actually could have dropped off key to Punta Gorda airport, which was my original plan. Lost lots of money including paying fir Uber rides because I no longer had rental car. Horrible experience

Happy with everything! Will hopefully see you again on our next trip down