Barcelo Maya Palace
4-star Hotel with Private beach
Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo
+52 984 875 1500based on 370 reviews
per night
About Barcelo Maya Palace, Playa del Carmen
Barcelo Maya Palace photos
Barcelo Maya Palace room price & deals
Hotel Amenities & Facilities
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Things to do
- Gift shop
- Eco tourism
- Casino
- Board games/puzzles
- Game room
- Darts
- Snorkeling
- Evening entertainment
- Beauty salon
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Basketball court
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Garden view
- Pool view
- Storage available
- Sea view
- Slippers
- Sofa
- Solarium
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Refrigerator
- Coffee machine
Pool and spa
- Spa
- Outdoor pool
- Steam room
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Fitness
- Aerobics
- Fitness center
- Tennis
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Barcelo Maya Palace Reviews
Pros +
- The staff here was wonderful. (in 16 reviews)
- Service was extremely friendly and helpful. (in 4 reviews)
- There is also an adult pool which was superb too. (in 3 reviews)
Cons -
- Refrigerator in the room was broken. (in 4 reviews)
- No friendly or professional customer service. (in 4 reviews)
- The daily activities where not clearly communicated/organized. (in 1 review)
Barcelo Maya Palace room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is Barcelo Maya Palace from Cozumel?
Barcelo Maya Palace is 19.9 mi away from Cozumel. You can typically expect your drive time from Barcelo Maya Palace to Cozumel to be 59min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Barcelo Maya Palace from Cozumel?
With parking available at Barcelo Maya Palace, you could always rent a car for as low as $5/day and park it at the hotel. This would give you freedom while visiting Playa del Carmen. Another more common option is to just take a taxi or rideshare service from the airport to Barcelo Maya Palace. The nearest airport to the hotel is Cozumel.
Are there food options at Barcelo Maya Palace?
Barcelo Maya Palace does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Barcelo Maya Palace at +52 984 875 1500. One of the easiest dining options for Playa del Carmen guests staying in Barcelo Maya Palace is to get room service, which is available to all hotel guests.
Does Barcelo Maya Palace have a pool?
Barcelo Maya Palace does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Barcelo Maya Palace to Playa del Carmen city center?
Barcelo Maya Palace is just 14.0 mi away from Playa del Carmen city center. The closest landmark to the center of Playa del Carmen is Yucatek Divers, which is very accessible to Barcelo Maya Palace guests.
What is the phone number for Barcelo Maya Palace?
The best contact number for Barcelo Maya Palace is +52 984 875 1500.
Does Barcelo Maya Palace have Wi-Fi available?
Yes, Barcelo Maya Palace has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Barcelo Maya Palace?
There is a fitness center available to Barcelo Maya Palace guests.
What time is check-out for Barcelo Maya Palace?
For Barcelo Maya Palace, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.
How much is a room at Barcelo Maya Palace?
The cheapest deals found start from only $182 per night. The average rate for rooms at Barcelo Maya Palace is currently around $294/night. Enter your dates in the form above to see more.
Is there laundry service in Barcelo Maya Palace?
Yes, you can take care of all your laundry needs with the on-premise services at Barcelo Maya Palace, Playa del Carmen. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Playa del Carmen?
As of July 2025, there are 8,972 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Barcelo Maya Palace
Attractions in Playa del Carmen, Mexico curated by momondo
Barcelo Maya Palace location: Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo