Hotel Xcaret Mexico
5-star Hotel with Private beach
Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo
+52 984 159 1600based on 1,965 reviews
per night
About Hotel Xcaret Mexico, Playa del Carmen
Hotel Xcaret Mexico photos
Hotel Xcaret Mexico room price & deals
Hotel Amenities & Facilities
- Private beach
- Adults only
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Things to do
- Gift shop
- Eco tourism
- Fishing
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Cycling
- Darts
- Bingo
- Evening entertainment
- Beauty salon
- Mini-golf
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Adults only
- Elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Family friendly
- Babysitting or child care
- Books, DVDs, music for children
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Baby safety gates
Bathroom
- Hairdryer
- Open-air bath
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Coffee machine
- Vending machine (snacks)
- Dining area
General
- Garden view
- Storage available
- River view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Tile/marble floor
Pool and spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness center
- Massage
- Pool bar
- Sauna
- Water slide
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
- Shuttle service (free)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness center
- Tennis
Health and safety
- Daily housekeeping
Hotel Xcaret Mexico Reviews
Pros +
- The staff were very polite and attentive. (in 48 reviews)
- Everything the best hotel to stay. (in 51 reviews)
- And restaurants were the same way. (in 19 reviews)
Cons -
- They should set up appointment for covid test upon arrival. (in 8 reviews)
- Room service is slow (in 2 reviews)
- Our room was not ready till after 5pm. (in 19 reviews)
Hotel Xcaret Mexico room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is Hotel Xcaret Mexico from Cozumel?
If there is no traffic, the 12.9 mi drive between Cozumel and Hotel Xcaret Mexico should only take about 38min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Hotel Xcaret Mexico from Cozumel?
Hotel Xcaret Mexico has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cozumel to the hotel, but also around Playa del Carmen during your stay may be renting a car. Car rentals in Playa del Carmen are on average $5/day. Hotel Xcaret Mexico offers an airport shuttle to help transport hotel guests from Cozumel and other area airports directly to the hotel. If you’re looking for a simple travel option from Cozumel to Hotel Xcaret Mexico, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is Hotel Xcaret Mexico pet-friendly?
Feel free to bring your dog with you while staying at Hotel Xcaret Mexico.
Are there food options at Hotel Xcaret Mexico?
Yes, Hotel Xcaret Mexico does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Playa del Carmen for those looking for something different. If you are staying at Hotel Xcaret Mexico, you are more than welcome to order food through the hotel’s room service menu.
Does Hotel Xcaret Mexico have a pool?
Hotel Xcaret Mexico does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Hotel Xcaret Mexico to Playa del Carmen city center?
The city center nearest to Hotel Xcaret Mexico is Playa del Carmen, which is 3.8 mi away from the hotel’s front door. There, you can find Yucatek Divers, which is a popular sight in the area.
What is the phone number for Hotel Xcaret Mexico?
The best contact number for Hotel Xcaret Mexico is +52 984 159 1600.
Does Hotel Xcaret Mexico have Wi-Fi available?
Yes, Hotel Xcaret Mexico has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Hotel Xcaret Mexico?
Yes. If you are looking for a hotel with a fitness center on-site, Hotel Xcaret Mexico is a great place to stay.
What time is check-out for Hotel Xcaret Mexico?
For Hotel Xcaret Mexico, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.
How much is a room at Hotel Xcaret Mexico?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Hotel Xcaret Mexico, Playa del Carmen is $1,089, but you may find great deals as low as $744. You can find rates for your trip in the form above.
Is there laundry service in Hotel Xcaret Mexico?
Yes, there is. Reach out to Hotel Xcaret Mexico, Playa del Carmen for more details on all available laundry services. Ironing equipment e.g. ironing boards and irons are available as well.
What is the distance from Hotel Xcaret Mexico, Playa del Carmen to Xcaret Park?
Xcaret Park is within walking distance (0.4 mi) from Hotel Xcaret Mexico, Playa del Carmen.
Is Parque Xplor, Playa del Carmen close to Hotel Xcaret Mexico?
Parque Xplor in Playa del Carmen is very close to your stay at Hotel Xcaret Mexico - only 0.7 mi of traveling.
How many operators does momondo search for hotels in Playa del Carmen?
As of April 2025, there are 9,030 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Hotel Xcaret Mexico
Attractions in Playa del Carmen, Mexico curated by momondo
Hotel Xcaret Mexico location: Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo