Hotel Cielo
3-star Hotel with Private beach
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo
+52 984 873 1227based on 171 reviews
per night
About Hotel Cielo, Playa del Carmen
Hotel Cielo photos
Hotel Cielo room price & deals
Hotel Amenities & Facilities
- Private beach
- Restaurant
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
- Free Internet
- Conditioner
Services and conveniences
- Wedding services
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- 24hr front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Eco tourism
- Beach access
- Bicycle rental
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Accessibility and suitability
- No smoking
- Private entrance
Dining
- Restaurant
- Food can be delivered to guest accommodation
General
- Family rooms
- City view
Health and safety
- Daily housekeeping
- Safe
Laundry
- Laundry service
Bedroom
- Extra-long beds (> 2 meters)
Workspace
- Desk
Hotel Cielo Reviews
Pros +
- The best staff and owners. (in 14 reviews)
- It is close to the beach and ferry which was excellent. (in 2 reviews)
- "Highly recommended , kudos to Hotel Cielo" (in 4 reviews)
Cons -
- The mall is approximately one mile north. (in 1 review)
- The service at their restaurant was extremely slow (in 2 reviews)
- Quaint and quirky decor and a restaurant next door and several (in 1 review)
Hotel Cielo room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Hotel Cielo compare to other 3 star hotels in Playa del Carmen?
There is a $92/night difference in the average price of 3 star hotels in Playa del Carmen ($148/night) and the average nightly rate at Hotel Cielo ($56/night).
How far is Hotel Cielo from Cozumel?
Drive distance from Cozumel to Hotel Cielo and vice versa is 11.8 mi and the overall drive time is about 35min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Hotel Cielo from Cozumel?
If you’re looking for a simple travel option from Cozumel to Hotel Cielo, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Hotel Cielo?
Hotel Cielo does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hotel Cielo at +52 984 873 1227. One of the easiest dining options for Playa del Carmen guests staying in Hotel Cielo is to get room service, which is available to all hotel guests.
Does Hotel Cielo have a pool?
Unfortunately, our data does not specify if there is a pool at Hotel Cielo. We would recommend calling the hotel’s front desk to confirm. The phone number for Hotel Cielo is +52 984 873 1227.
How close is Hotel Cielo to Playa del Carmen city center?
Getting to Playa del Carmen city center should be easy enough, as it is just 0.3 mi away from Hotel Cielo. In Playa del Carmen city center you will find Yucatek Divers, along with many other popular sights and things to do.
What is the phone number for Hotel Cielo?
You can reach the main line at +52 984 873 1227.
Does Hotel Cielo have Wi-Fi available?
Yes, Hotel Cielo has Wi-Fi available to hotel guests.
What time is check-out for Hotel Cielo?
You can plan to arrive after 3:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.
How much is a room at Hotel Cielo?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Hotel Cielo, Playa del Carmen is $78, but you may find great deals as low as $56. You can find rates for your trip in the form above.
Is there laundry service in Hotel Cielo?
Laundry services are available at Hotel Cielo. Contact the property reception for additional information.
What is the distance from Hotel Cielo, Playa del Carmen to Parroquia de Nuestra Señora del Carmen?
0.3 mi is the distance between Hotel Cielo and Parroquia de Nuestra Señora del Carmen.
Is Yucatek Divers, Playa del Carmen close to Hotel Cielo?
Yucatek Divers is another popular destination for travelers going to Playa del Carmen. The estimated distance is about 0.1 mi from Hotel Cielo, in case you want to visit.
How many operators does momondo search for hotels in Playa del Carmen?
As of April 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Hotel Cielo
Attractions in Playa del Carmen, Mexico curated by momondo
Hotel Cielo location: Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo