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Riu Palace Riviera Maya

5-star Hotel with Snorkeling

5 stars

Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo

+52 984 877 2280
9.0
Wonderful

328 verified ratings

$262
Rate

rate per night

Room type
Provider
Nightly total
Superior room
$262
Double room
$337
Standard room
$345
19 more Riu Palace Riviera Maya deals
19 more Riu Palace Riviera Maya deals

About Riu Palace Riviera Maya, Playa del Carmen

Cleanliness
9.5
Comfort
9.5
Location
9.4
Services
9.3
Staff
9.4
Value for money
8.8
Riu Palace Riviera Maya All Inclusive offers art deco 5-star accommodation in Playa del Carmen. It features a gym, as well as a beauty centre, an outdoor pool and a sauna. Guests of the resort can make the most of the property's gardens. It also provides child-minding services, a currency exchange and a reception that operates 24 hours a day. Riu Palace Riviera Maya All Inclusive's 400 traditional rooms provide a telephone and ironing facilities, plus all the essentials for an enjoyable stay. Guests of the resort can enjoy the in-house bar, ideally based for socializing in the evening. Meals can also be enjoyed on the restaurant's open terrace. Riu Palace Riviera Maya All Inclusive provides a convenient place to explore 5th Avenue and Xcaret Archaeological Site, as well as everything the local area has to offer. It is also a short walk from Playa del Carmen Maritime Terminal.

Riu Palace Riviera Maya photos

Riu Palace Riviera Maya room price & deals

Mon 12/29
Tue 12/30
Superior room
bed type unknown
$262
nightly with fees
bed type unknown
$314
nightly with fees
bed type unknown
$319
nightly with fees
King room
1 king bed
$549
nightly with fees
Double room
bed type unknown
$337
nightly with fees
2 double beds
$449
nightly with fees
1 king bed
$491
nightly with fees
Standard room
bed type unknown
$345
nightly with fees
bed type unknown
$354
nightly with fees
bed type unknown
$425
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned
  • Trash cans

Services and conveniences

  • ATM on-site
  • Car rental
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Key card access
  • Bottle of water
  • 24hr front desk

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Bathrobe
  • Private bathroom

Pool and spa

  • Massage
  • Pool bar
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Grill
  • Balcony
  • Garden

General

  • Beachfront
  • Sea view
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Storage available

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

Things to do

  • Gift shop
  • Bicycle rental
  • Snorkeling
  • Evening entertainment
  • Beauty salon

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids' club
  • Playground

Accessibility and suitability

  • Non-smoking rooms available
  • Elevator
  • Designated smoking area

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking

Fitness

  • Gym
  • Fitness center

Riu Palace Riviera Maya Reviews

9.0
Wonderful328 verified ratings

Riu Palace Riviera Maya room booking info

Value for money

8.8

Location rating

9.4

Distance to city center

1.2 mi

Nearest Airport

Cozumel

Distance to airport

12.0 mi

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

License number: 008-007-003666/2025

Frequently asked questions

  • How does Riu Palace Riviera Maya compare to other 5 star hotels in Playa del Carmen?

    On average, Riu Palace Riviera Maya is less than the Playa del Carmen average rate for 5 star hotels. The nightly rate at Riu Palace Riviera Maya is typically $377, whereas the nightly rate in Playa del Carmen is $635 more.

  • How far is Riu Palace Riviera Maya from Cozumel?

    The drive from Cozumel to Riu Palace Riviera Maya will take you about 35 mins depending on traffic, with a distance of 12.0 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Riu Palace Riviera Maya from Cozumel?

    If you intend on renting a car to travel from Cozumel to the hotel, you will have peace of mind knowing that Riu Palace Riviera Maya offers parking on site. Car rentals in the area typically go for $7/day for a base model rental. A very popular option for travelers staying at Riu Palace Riviera Maya would be to take a taxi or ridesharing service from Cozumel directly to the hotel.

  • Are there food options at Riu Palace Riviera Maya?

    There is a restaurant at Riu Palace Riviera Maya that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 877 2280 for kitchen hours. If you are staying at Riu Palace Riviera Maya, you are more than welcome to order food through the hotel’s room service menu.

  • Does Riu Palace Riviera Maya have a pool?

    Yes. Many momondo users traveling to Playa del Carmen specifically look for hotels with a pool. Riu Palace Riviera Maya may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • How close is Riu Palace Riviera Maya to Playa del Carmen city center?

    Riu Palace Riviera Maya is just 1.2 mi away from Playa del Carmen city center. The closest landmark to the center of Playa del Carmen is Parroquia de Nuestra Señora del Carmen, which is very accessible to Riu Palace Riviera Maya guests.

  • What is the phone number for Riu Palace Riviera Maya?

    For assistance from an employee at Riu Palace Riviera Maya please call +52 984 877 2280.

  • Does Riu Palace Riviera Maya have Wi-Fi available?

    Yes, Riu Palace Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Riu Palace Riviera Maya?

    Yes, there is a gym available to guests of Riu Palace Riviera Maya. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Riu Palace Riviera Maya?

    You can plan to arrive after 3:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Riu Palace Riviera Maya?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Riu Palace Riviera Maya, Playa del Carmen is $530, but you may find great deals as low as $317. You can find rates for your trip in the form above.

  • What is the distance from Riu Palace Riviera Maya, Playa del Carmen to Parroquia de Nuestra Señora del Carmen?

    1.5 mi is the distance between Riu Palace Riviera Maya and Parroquia de Nuestra Señora del Carmen.

  • How many operators does momondo search for hotels in Playa del Carmen?

    As of December 2025, there are 6,963 operators available to choose from for hotels in Playa del Carmen.

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.

Places of interest near Riu Palace Riviera Maya

Attractions in Playa del Carmen, Mexico curated by momondo

Riu Palace Riviera Maya location: Avenida Xaman-ha, Mza 9 And 10, L1, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Playacar Golf Club0.1 mi
Aviario Xaman Ha0.6 mi
La Fe1.8 mi

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