Bluebay Grand Esmeralda
5-star Hotel with Private beach
Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo
+52 984 877 4500based on 1,427 reviews
per night
About Bluebay Grand Esmeralda, Playa del Carmen
Bluebay Grand Esmeralda photos
Bluebay Grand Esmeralda room price & deals
Hotel Amenities & Facilities
- Private beach
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Conditioner
Things to do
- Gift shop
- Bicycle rental
- Canoeing
- Snorkeling
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Pool table
- Windsurfing
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
- Pool with a view
Bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Sea view
- Garden view
- Telephone
- Pool view
- Storage available
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Family friendly
- Cribs available
- Child pool
- Kids' club
- Complimentary breakfast
- Playground
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Workspace
- Fax/photocopying
Bluebay Grand Esmeralda Reviews
Pros +
- Fantastic customer service. (in 10 reviews)
- "The room was a ground level garden view room, which I highly recommend." (in 1 review)
- "A bit far from playa del carmen, 20-25 minutes by taxi." (in 5 reviews)
Cons -
- See my pictures (I took them in front of the hotel). (in 6 reviews)
- everywhere except for the designated smoking areas. (in 3 reviews)
- Many of the restaurants are closed. (in 1 review)
Bluebay Grand Esmeralda room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Bluebay Grand Esmeralda compare to other 5 star hotels in Playa del Carmen?
In Playa del Carmen, 5 star hotels have average nightly rates of $634. Bluebay Grand Esmeralda is $499 cheaper than the city average at just $135/night.
How far is Bluebay Grand Esmeralda from Cozumel?
The drive from Cozumel to Bluebay Grand Esmeralda will take you about 41min depending on traffic, with a distance of 13.8 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Bluebay Grand Esmeralda from Cozumel?
If you intend on renting a car to travel from Cozumel to the hotel, you will have peace of mind knowing that Bluebay Grand Esmeralda offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. If you’re looking for a simple travel option from Cozumel to Bluebay Grand Esmeralda, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Bluebay Grand Esmeralda?
There is a restaurant at Bluebay Grand Esmeralda that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 877 4500 for kitchen hours. Guests staying at Bluebay Grand Esmeralda are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Bluebay Grand Esmeralda have a pool?
Yes, Bluebay Grand Esmeralda has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Bluebay Grand Esmeralda to Playa del Carmen city center?
Bluebay Grand Esmeralda is just 6.6 mi away from Playa del Carmen city center. The closest landmark to the center of Playa del Carmen is Yucatek Divers, which is very accessible to Bluebay Grand Esmeralda guests.
What is the phone number for Bluebay Grand Esmeralda?
If you have questions about Bluebay Grand Esmeralda or your reservation, please call the front desk directly at +52 984 877 4500.
Does Bluebay Grand Esmeralda have Wi-Fi available?
Yes, Bluebay Grand Esmeralda has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Bluebay Grand Esmeralda?
Yes. If you are looking for a hotel with a fitness center on-site, Bluebay Grand Esmeralda is a great place to stay.
What time is check-out for Bluebay Grand Esmeralda?
The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Bluebay Grand Esmeralda?
The average price for a night at Bluebay Grand Esmeralda found recently is $178 and can go as low as $109/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Bluebay Grand Esmeralda?
Yes, there is. Reach out to Bluebay Grand Esmeralda, Playa del Carmen for more details on all available laundry services. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Playa del Carmen?
As of April 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Bluebay Grand Esmeralda
Attractions in Playa del Carmen, Mexico curated by momondo
Bluebay Grand Esmeralda location: Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo