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Bluebay Grand Esmeralda

5-star Hotel with Private beach

Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo

+52 984 877 4500

based on 725 reviews


per night

About Bluebay Grand Esmeralda, Playa del Carmen

Value for money
Featuring a Jacuzzi, a private beach and an outdoor pool, BlueBay Grand Esmeralda is situated in Playa del Carmen and offers elegant accommodation. It provides a spa and wellness center, as well as outdoor tennis courts, an all-inclusive meal plan and a sauna. Providing 24/7 security and room service, as well as a concierge, the resort caters to the needs of every traveler. It offers babysitting services, a currency exchange and a reception that operates around the clock. A well-equipped gym is also available. The modern, air conditioned rooms feature a flat-screen TV, a mini bar and a private bathroom. They provide a ceiling fan, an alarm clock and ironing facilities. BlueBay Grand Esmeralda has an on-site restaurant, perfect for guests preferring to eat in. Each evening, guests can relax in the cozy lounge bar. Cancun International Airport is a 40-minute drive from the resort. Water activities, windsurfing and snorkeling can be enjoyed nearby.

Bluebay Grand Esmeralda photos

Bluebay Grand Esmeralda room price & deals

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Deluxe Rooms - Harbor view
2 double beds

2 double beds



$118 totalPrestigia
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Standard Rooms - Garden view


$413 totalAlmundo
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Superior Rooms - River view


$226 totalStayforlong
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Luxury Rooms - Sea view


$257 totalZenhotels.com
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Double Rooms - Water view
2 double beds

2 double beds



$354 totalmomondo
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King Rooms - Park view
1 king bed

1 king bed



$368 totalHotels.com
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Other Rooms - Water view


$175 totalAgoda.com
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Hotel Amenities & Facilities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Canoeing
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Windsurfing


  • Wi-Fi available in all areas
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Conditioner


  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Spa bath
  • Toilet
  • Toilet paper

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Sauna


  • Family rooms
  • Garden view
  • Pool view
  • Storage available
  • Sea view
  • Telephone


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board

Family friendly

  • Cribs available
  • Child pool
  • Kids' club
  • Complimentary breakfast
  • Playground

Media and entertainment

  • Cable or satellite TV
  • Radio
  • Library
  • TV

Accessibility and suitability

  • Multi-lingual staff
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility


  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Coffee machine


  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking


  • Computer use available
  • Fax/photocopying


  • Aerobics
  • Fitness center

Places of interest near Bluebay Grand Esmeralda

Attractions in Playa del Carmen, Mexico curated by momondo

Bluebay Grand Esmeralda location: Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Parque Natural Tres Ríos0.4 mi
El Camaleón Mayakoba Golf Club1.4 mi
Parque Xplor10.5 mi
Xcaret Park10.7 mi
Chichen Itza100.4 mi
Bosque nacional El Yunque1389.6 mi
Playa Paraíso Golf Club29.3 mi
Playa Maroma4.0 mi
Tulum Mayan Ruins43.0 mi

Restaurants and Cafés

Banyan Tree Mayakoba0.3 mi
Casa del Lago - Rosewood Mayakoba0.8 mi
Agave Azul - Rosewood Mayakoba0.9 mi
Sotavento1.0 mi
Punta Bonita - Rosewood Mayakoba1.0 mi
Tinta de Pulpo1.1 mi
Casa Amate1.1 mi
Cocina Milagro1.1 mi
Windsurf1.3 mi

Bluebay Grand Esmeralda Reviews

OkayBased on 725 verified guest reviews

Pros +
  • Amazing food in the restaurants. (in 39 reviews)
  • All staff were friendly and accommodating! (in 37 reviews)
  • Deferentially the staff was amazing. (in 35 reviews)
Cons -
  • "Bad attitude by staff, terrible shuttle service, run down facilities" (in 8 reviews)
  • "Costumer service is bad, like bad bad." (in 8 reviews)
  • See my pictures (I took them in front of the hotel). (in 6 reviews)

Bluebay Grand Esmeralda room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Bluebay Grand Esmeralda compare to other 5 star hotels in Playa del Carmen?

    In Playa del Carmen, 5 star hotels have average nightly rates of $475. Bluebay Grand Esmeralda is $341 cheaper than the city average at just $134/night.

  • How far is Bluebay Grand Esmeralda from Cozumel?

    The drive from Cozumel to Bluebay Grand Esmeralda will take you about 41min depending on traffic, with a distance of 13.8 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Bluebay Grand Esmeralda from Cozumel?

    If you intend on renting a car to travel from Cozumel to the hotel, you will have peace of mind knowing that Bluebay Grand Esmeralda offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. If you’re looking for a simple travel option from Cozumel to Bluebay Grand Esmeralda, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Is Bluebay Grand Esmeralda pet-friendly?

    Yes, you’re free to bring your dog with you while staying at Bluebay Grand Esmeralda.

  • Are there food options at Bluebay Grand Esmeralda?

    There is a restaurant at Bluebay Grand Esmeralda that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 877 4500 for kitchen hours. Guests staying at Bluebay Grand Esmeralda are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Bluebay Grand Esmeralda have a pool?

    Yes, Bluebay Grand Esmeralda has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Bluebay Grand Esmeralda to Playa del Carmen city center?

    Bluebay Grand Esmeralda is just 6.6 mi away from Playa del Carmen city center. The closest landmark to the center of Playa del Carmen is Yucatek Divers, which is very accessible to Bluebay Grand Esmeralda guests.

  • What is the phone number for Bluebay Grand Esmeralda?

    If you have questions about Bluebay Grand Esmeralda or your reservation, please call the front desk directly at +52 984 877 4500.

  • Does Bluebay Grand Esmeralda have Wi-Fi available?

    Yes, Bluebay Grand Esmeralda has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Bluebay Grand Esmeralda?

    Yes. If you are looking for a hotel with a fitness center on-site, Bluebay Grand Esmeralda is a great place to stay.

  • What time is check-out for Bluebay Grand Esmeralda?

    The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Bluebay Grand Esmeralda?

    The average price for a night at Bluebay Grand Esmeralda found recently is $180 and can go as low as $114/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Bluebay Grand Esmeralda?

    Yes, there is. Reach out to Bluebay Grand Esmeralda, Playa del Carmen for more details on all available laundry services. Ironing equipment e.g. ironing boards and irons are available as well.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.

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