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Bluebay Grand Esmeralda

Km 300 Carretera Federal Chetumal - Puerto Juarez., 77710 Playa del Carmen, Quintana Roo

+52 984 877 4500

per night


based on 431 reviews


Value for money

Featuring a Jacuzzi, a private beach and an outdoor pool, BlueBay Grand Esmeralda is situated in Playa del Carmen and offers elegant accommodation. It provides a spa and wellness center, as well as outdoor tennis courts, an all-inclusive meal plan and a sauna. Those staying at the resort have access to a hair salon and a beauty centre. Younger members of the family will always be entertained as there is an in-house games room and a kids club available. A well-equipped gym is also provided. The modern, air conditioned rooms feature a flat-screen TV, a mini bar and a private bathroom. They provide a ceiling fan, an alarm clock and ironing facilities. BlueBay Grand Esmeralda's in-house eatery is a convenient option for guests preferring to dine in. Each evening, guests can relax in the cozy lounge bar. Cancun International Airport is a 40-minute drive from the resort. Guests can also discover Xcaret Eco Theme Park.

Bluebay Grand Esmeralda photos

Available rooms at Bluebay Grand Esmeralda

Sun 7/25
Mon 7/26
Sun 7/25
Mon 7/26
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Deluxe Rooms - City view


$144 totalSnaptravel
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Standard Rooms - Skyline view


$202 totalZenhotels.com
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Double Rooms - Sea view


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Other Rooms - City view


$126 totalAviatur
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  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Safe


  • Wi-Fi available in all areas
  • Fan
  • Free toiletries
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Things to do

  • Gift shop
  • Shops (on site)
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Windsurfing

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Sauna


  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Spa bath
  • Toilet
  • Toilet paper


  • Family rooms
  • Garden view
  • Pool view
  • Storage available
  • Sea view
  • Telephone
  • VIP room facilities


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board

Family friendly

  • Cribs available
  • Child pool
  • Kids' club
  • Complimentary breakfast
  • Playground

Media and entertainment

  • Cable or satellite TV
  • Radio
  • Library
  • TV


  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Coffee machine

Accessibility and suitability

  • Multi-lingual staff
  • Designated smoking area
  • Increased accessibility


  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking


  • Computer use available
  • Fax/photocopying


  • Fitness center

Places of interest near Bluebay Grand Esmeralda

Recommendations carefully curated by Momondo Places

Km 300 Carretera Federal Chetumal - Puerto Juarez., 77710 Playa del Carmen, Quintana Roo


Playa Maroma4.0 mi
Playa principal de Playa del Carmen6.5 mi
Playacar Golf Club7.8 mi
Xcaret Park10.7 mi

Restaurants and Cafés

Casa del Lago - Rosewood Mayakoba0.8 mi
Agave Azul - Rosewood Mayakoba0.9 mi
Punta Bonita - Rosewood Mayakoba1.0 mi
Aquí me Quedo - Rosewood Mayakoba1.0 mi

Traveler Reviews

GoodBased on 431 verified guest reviews

Pros +
  • Amazing food in the restaurants. (in 37 reviews)
  • Deferentially the staff was amazing. (in 35 reviews)
  • Loved the staff and the hotel (in 11 reviews)
Cons -
  • "Bad attitude by staff, terrible shuttle service, run down facilities" (in 8 reviews)
  • It's not a 5-stars hotel (in 6 reviews)
  • Not enough chairs around the pool and shade (in 5 reviews)

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Info about your stay

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • In Playa del Carmen, 5 star hotels have average nightly rates of $524. Bluebay Grand Esmeralda is $402 cheaper than the city average at just $122/night.

  • The drive from Cancún to Bluebay Grand Esmeralda will take you about 1h 14min depending on traffic, with a distance of 24.8 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • If you intend on renting a car to travel from Cancún to the hotel, you will have peace of mind knowing that Bluebay Grand Esmeralda offers parking on site. Car rentals in the area typically go for $13/day for a base model rental. If you’re looking for a simple travel option from Cancún to Bluebay Grand Esmeralda, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • There is a restaurant at Bluebay Grand Esmeralda that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 877 4500 for kitchen hours. Guests staying at Bluebay Grand Esmeralda are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, Bluebay Grand Esmeralda has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • Bluebay Grand Esmeralda is just 6.6 mi away from Playa del Carmen city center. The closest landmark to the center of Playa del Carmen is Xcaret Park, which is very accessible to Bluebay Grand Esmeralda guests.

  • If you have questions about Bluebay Grand Esmeralda or your reservation, please call the front desk directly at +52 984 877 4500.

  • Yes, Bluebay Grand Esmeralda has Wi-Fi available to hotel guests.

  • Yes. If you are looking for a hotel with a fitness center on-site, Bluebay Grand Esmeralda is a great place to stay.

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