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Sheraton Surabaya Hotel & Towers

5-star Hotel with Outdoor pool

5 stars

Jalan Embong Malang 25-31, Surabaya 60261

+62 315 468 000
8.8
Very good

based on 331 reviews

Fri 5/10
Sat 5/11

About Sheraton Surabaya Hotel & Towers, Surabaya

Cleanliness
9.2
Comfort
9.2
Location
9.5
Services
8.8
Staff
9.4
Value for money
8.7
Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in East Java is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.

Sheraton Surabaya Hotel & Towers photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Sheraton Surabaya Hotel & Towers room price & deals

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Deluxe Rooms - POOL view
1 king bed

1 king bed

Agoda.com

$106/night

$106 totalAgoda.com
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Double Rooms - Garden view
Agoda.com

$159/night

$159 totalAgoda.com
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King Rooms - Courtyard view
1 king bed

1 king bed

Marriott

$246/night

$246 totalMarriott
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Other Rooms - Park view
Agoda.com

$98/night

$98 totalAgoda.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Hypoallergenic pillow
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Electric kettle
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Spa and wellness center
  • Massage
  • Sauna

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Baby safety gates

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hot spring bath
  • Water sport facilities (on site)

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Sheraton Surabaya Hotel & Towers Reviews

8.8
Very goodBased on 331 verified guest reviews
8.5Solo
9.0Friends
8.8Families
8.9Couples

Pros +
  • Very attentive and friendly staff members. (in 48 reviews)
  • "Excellent service, good menu for breakfast" (in 44 reviews)
  • Good location friendly staff. (in 36 reviews)
Cons -
  • Very old room. (in 19 reviews)
  • The room is quite old (in 17 reviews)
  • "Old hotel, need a serious renovation" (in 17 reviews)


Sheraton Surabaya Hotel & Towers room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How far is Sheraton Surabaya Hotel & Towers from Surabaya Juanda?

    If there is no traffic, the 8.7 mi drive between Surabaya Juanda and Sheraton Surabaya Hotel & Towers should only take about 26min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • What is the best way to get to Sheraton Surabaya Hotel & Towers from Surabaya Juanda?

    If you intend on renting a car to travel from Surabaya Juanda to the hotel, you will have peace of mind knowing that Sheraton Surabaya Hotel & Towers offers parking on site. Car rentals in the area typically go for $42/day for a base model rental. Another more common option is to just take a taxi or rideshare service from the airport to Sheraton Surabaya Hotel & Towers. The nearest airport to the hotel is Surabaya Juanda.

  • Are there food options at Sheraton Surabaya Hotel & Towers?

    Sheraton Surabaya Hotel & Towers does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Sheraton Surabaya Hotel & Towers at +62 315 468 000. If you are staying at Sheraton Surabaya Hotel & Towers, you are more than welcome to order food through the hotel’s room service menu.

  • Does Sheraton Surabaya Hotel & Towers have a pool?

    Yes, Sheraton Surabaya Hotel & Towers has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Sheraton Surabaya Hotel & Towers to Surabaya city center?

    Sheraton Surabaya Hotel & Towers is 1.3 mi away from the city center of Surabaya, where you can find interesting sights such as Monumen Kapal Selam.

  • What is the phone number for Sheraton Surabaya Hotel & Towers?

    You can reach the main line at +62 315 468 000.

  • Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?

    Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Sheraton Surabaya Hotel & Towers?

    There is a hotel gym accessible to guests staying at Sheraton Surabaya Hotel & Towers. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for Sheraton Surabaya Hotel & Towers?

    For Sheraton Surabaya Hotel & Towers, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Sheraton Surabaya Hotel & Towers?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Sheraton Surabaya Hotel & Towers, Surabaya is $114, but you may find great deals as low as $93. You can find rates for your trip in the form above.

  • Is there laundry service in Sheraton Surabaya Hotel & Towers?

    Yes, laundry services are accessible for guests staying at Sheraton Surabaya Hotel & Towers, Surabaya. Irons and ironing boards are included as featured amenities.

  • What is the distance from Sheraton Surabaya Hotel & Towers, Surabaya to Monumen Kapal Selam?

  • How many operators does momondo search for hotels in Surabaya?

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya are refreshed on a daily basis.


Places of interest near Sheraton Surabaya Hotel & Towers

Attractions in Surabaya, Indonesia curated by momondo

Sheraton Surabaya Hotel & Towers location: Jalan Embong Malang 25-31, Surabaya 60261

Top landmarks

Tunjungan Plaza0.2 mi
Joko Dolog Statue0.3 mi
Sharp Bamboo Monument0.5 mi
BG Junction0.5 mi
Surabaya Plaza Shopping Mall0.7 mi
Monumen Kapal Selam0.8 mi
Cheng Hoo Mosque1.0 mi
Heroic Monument1.2 mi

Restaurants and Cafés

Lime - Four Points by Sheraton Surabaya0.0 mi
Kafe Bromo - Sheraton Surabaya Hotel & Towers0.0 mi
Imari Japanese Restaurant at JW Marriott Surabaya0.3 mi
Pavilion at the JW Marriott Surabaya Indonesia0.3 mi
Uppercut Steakhouse0.3 mi
Kava Restaurant - Fairfield by Marriott Surabaya2.7 mi
Magnolia - The Westin Surabaya4.6 mi
Sky Lounge - The Westin Surabaya4.6 mi
Djaman Doeloe Resto & Bar4.6 mi

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