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Sheraton Surabaya Hotel & Towers

5-star Hotel with Outdoor pool

5 stars

Jalan Embong Malang 25-31, Surabaya 60261

+62 315 468 000
8.9
Very good

836 verified ratings

$106
Rate

rate per night

Room type
Provider
Nightly total
Deluxe room
$106
Classic room
$109
King room
$119
19 more Sheraton Surabaya Hotel & Towers deals
19 more Sheraton Surabaya Hotel & Towers deals

About Sheraton Surabaya Hotel & Towers, Surabaya

Cleanliness
9.0
Comfort
8.9
Location
9.7
Services
8.6
Staff
9.4
Value for money
8.6
Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in Surabaya is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, a full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.

Sheraton Surabaya Hotel & Towers photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Sheraton Surabaya Hotel & Towers room price & deals

Mon 12/22
Tue 12/23
Deluxe room
2 double beds
$106
nightly with fees
1 king bed
$107
nightly with fees
1 king bed
$108
nightly with fees
Classic room
bed type unknown
$109
nightly with fees
bed type unknown
$116
nightly with fees
1 king bed
$139
nightly with fees
King room
1 king bed
$119
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Hypoallergenic pillow
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Electric kettle
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Massage
  • Sauna

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Baby safety gates

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Hot spring bath
  • Bicycle rental
  • Water sport facilities (on site)

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness center
  • Tennis

Sheraton Surabaya Hotel & Towers Reviews

8.9
Very good836 verified ratings
Pros +
  • "Best place, Beside tunjungan plaza." (in 19 reviews)
  • Very attentive and friendly staff members. (in 48 reviews)
  • "Pool was great, can't imagine why no one was there swimming." (in 12 reviews)
Cons -
  • Very old room. (in 19 reviews)
  • Furniture is very old (in 7 reviews)
  • "Old hotel, need a serious renovation" (in 17 reviews)

Sheraton Surabaya Hotel & Towers room booking info

Value for money

8.6

Location rating

9.7

Distance to city center

1.3 mi

Nearest Airport

Surabaya Juanda

Distance to airport

8.7 mi

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How far is Sheraton Surabaya Hotel & Towers from Surabaya Juanda?

    If there is no traffic, the 8.7 mi drive between Surabaya Juanda and Sheraton Surabaya Hotel & Towers should only take about 26 mins. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • What is the best way to get to Sheraton Surabaya Hotel & Towers from Surabaya Juanda?

    If you intend on renting a car to travel from Surabaya Juanda to the hotel, you will have peace of mind knowing that Sheraton Surabaya Hotel & Towers offers parking on site. Car rentals in the area typically go for $74/day for a base model rental. Another more common option is to just take a taxi or rideshare service from the airport to Sheraton Surabaya Hotel & Towers. The nearest airport to the hotel is Surabaya Juanda.

  • Are there food options at Sheraton Surabaya Hotel & Towers?

    Sheraton Surabaya Hotel & Towers does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Sheraton Surabaya Hotel & Towers at +62 315 468 000. If you are staying at Sheraton Surabaya Hotel & Towers, you are more than welcome to order food through the hotel’s room service menu.

  • Does Sheraton Surabaya Hotel & Towers have a pool?

    Yes, Sheraton Surabaya Hotel & Towers has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Sheraton Surabaya Hotel & Towers to Surabaya city center?

    Sheraton Surabaya Hotel & Towers is 1.3 mi away from the city center of Surabaya, where you can find interesting sights such as Surabaya Grand Mosque.

  • What is the phone number for Sheraton Surabaya Hotel & Towers?

    You can reach the main line at +62 315 468 000.

  • Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?

    Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Sheraton Surabaya Hotel & Towers?

    There is a hotel gym accessible to guests staying at Sheraton Surabaya Hotel & Towers. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for Sheraton Surabaya Hotel & Towers?

    For Sheraton Surabaya Hotel & Towers, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Sheraton Surabaya Hotel & Towers?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Sheraton Surabaya Hotel & Towers, Surabaya is $126, but you may find great deals as low as $102. You can find rates for your trip in the form above.

  • Is there laundry service in Sheraton Surabaya Hotel & Towers?

    Yes, laundry services are accessible for guests staying at Sheraton Surabaya Hotel & Towers, Surabaya. Irons and ironing boards are included as featured amenities.

  • What is the distance from Sheraton Surabaya Hotel & Towers, Surabaya to Surabaya Grand Mosque?

    Make sure to visit Surabaya Grand Mosque during your stay at Sheraton Surabaya Hotel & Towers, Surabaya. It’s only 1.2 mi away!

  • How many operators does momondo search for hotels in Surabaya?

    The number of operators available for hotels in Surabaya is 1,929 as of December 2025.

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya are refreshed on a daily basis.

Places of interest near Sheraton Surabaya Hotel & Towers

Attractions in Surabaya, Indonesia curated by momondo

Sheraton Surabaya Hotel & Towers location: Jalan Embong Malang 25-31, Surabaya 60261

Top landmarks

Tunjungan Plaza0.2 mi
BG Junction0.5 mi
Taman Hiburan Rakyat0.6 mi
Surabaya Plaza Shopping Mall0.7 mi
Monumen Kapal Selam0.8 mi
Heroic Monument1.2 mi
Gelora 10 November Stadium1.4 mi

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