JW Marriott Hotel Surabaya
5-star Hotel with Outdoor pool
Jalan Embong Malang 85-89, Surabaya 60261
+62 315 458 888based on 1,132 reviews
per night
About JW Marriott Hotel Surabaya, Surabaya
JW Marriott Hotel Surabaya photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
JW Marriott Hotel Surabaya room price & deals
Hotel Amenities & Facilities
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Accessibility and suitability
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Kitchen
- Electric kettle
- Kitchen
- Dishwasher
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
- Washing machine
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' club
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (free)
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
- Night club
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
JW Marriott Hotel Surabaya Reviews
Pros +
- Comfy bed and delicate toilet. (in 9 reviews)
- Gym sauna and jacuzzi are great (in 2 reviews)
- "The facilities were excellent, and we enjoyed great food in the Executive Lounge." (in 4 reviews)
Cons -
- Just that I was not able to turn of the AC. (in 1 review)
- "Surprisingly terrible service attitude of hotel's staffs at front desk, I served them" (in 20 reviews)
- nothing i didn't like (in 4 reviews)
JW Marriott Hotel Surabaya room booking info
Check in/Check out
Check in anytime after 2:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is JW Marriott Hotel Surabaya from Surabaya Juanda?
Drive distance from Surabaya Juanda to JW Marriott Hotel Surabaya and vice versa is 9.0 mi and the overall drive time is about 26min. Driving time can vary based on the time of day and traffic.
What is the best way to get to JW Marriott Hotel Surabaya from Surabaya Juanda?
If you intend on renting a car to travel from Surabaya Juanda to the hotel, you will have peace of mind knowing that JW Marriott Hotel Surabaya offers parking on site. Car rentals in the area typically go for $60/day for a base model rental. A very popular option for travelers staying at JW Marriott Hotel Surabaya would be to take a taxi or ridesharing service from Surabaya Juanda directly to the hotel.
Are there food options at JW Marriott Hotel Surabaya?
There is a restaurant at JW Marriott Hotel Surabaya that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +62 315 458 888 for kitchen hours. Guests staying at JW Marriott Hotel Surabaya are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does JW Marriott Hotel Surabaya have a pool?
JW Marriott Hotel Surabaya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is JW Marriott Hotel Surabaya to Surabaya city center?
1.3 mi separate the front steps of JW Marriott Hotel Surabaya and the city center of Surabaya where you can keep busy with restaurants, shopping and of course Surabaya Grand Mosque, a very popular landmark in Surabaya.
What is the phone number for JW Marriott Hotel Surabaya?
For assistance from an employee at JW Marriott Hotel Surabaya please call +62 315 458 888.
Does JW Marriott Hotel Surabaya have Wi-Fi available?
Yes, JW Marriott Hotel Surabaya has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at JW Marriott Hotel Surabaya?
There is a hotel gym accessible to guests staying at JW Marriott Hotel Surabaya. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for JW Marriott Hotel Surabaya?
For JW Marriott Hotel Surabaya, the required check-out time is 12:00 PM. Check-in may be available from 2:00 PM. Any special requests should be made with the concierge.
How much is a room at JW Marriott Hotel Surabaya?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for JW Marriott Hotel Surabaya at the moment between $83 and $99 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in JW Marriott Hotel Surabaya?
Yes, there is. Reach out to JW Marriott Hotel Surabaya, Surabaya for more details on all available laundry services. Ironing equipment e.g. ironing boards and irons are available as well.
What is the distance from JW Marriott Hotel Surabaya, Surabaya to Monumen Kapal Selam?
The distance from JW Marriott Hotel Surabaya to Monumen Kapal Selam, Surabaya is about 1.1 mi.
Is Surabaya Grand Mosque, Surabaya close to JW Marriott Hotel Surabaya?
Yes, it is just a short 1.0 mi walk between JW Marriott Hotel Surabaya, Surabaya and Surabaya Grand Mosque.
How many operators does momondo search for hotels in Surabaya?
The number of operators available for hotels in Surabaya is 1,798 as of April 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya are refreshed on a daily basis.
Places of interest near JW Marriott Hotel Surabaya
Attractions in Surabaya, Indonesia curated by momondo
JW Marriott Hotel Surabaya location: Jalan Embong Malang 85-89, Surabaya 60261