JW Marriott Hotel Surabaya

5-star Hotel with Outdoor pool

5 stars
Jalan Embong Malang 85-89, Surabaya 60261
+62 315 458 888
9.2
Wonderful
based on 1192 reviews
1,192 verified ratings
Sun 7/26
-
Mon 7/27
2 guests, 1 room
Deals from
$77
/Cheapest rate per night
Room type
Provider
Nightly total
King room
$77
Double room
$85
Deluxe room
$98
27 more JW Marriott Hotel Surabaya deals
27 more JW Marriott Hotel Surabaya deals
Pool
Living room
Living room
Lobby
Restaurant
Pool
Buffet
Lobby
Pool
Bedroom
Lounge
Bedroom
Other
Lobby
Bedroom
Building
Bedroom
Banquet hall
Conference room
Bedroom
Other
Conference room
Lobby
Conference room
Living room
Restaurant
Bedroom
Bedroom
Banquet hall
Lobby
Balcony
Building
Restaurant
Living room
Gym
Bathroom
Conference room
Buffet
Restaurant
Other
Conference room
Other
Other
Other
Restaurant
Bedroom
Building
Lobby
Restaurant
Bedroom
Other
Bar
Pool
Living room
Bar
Bedroom
Shop
Dining room
JW Marriott Hotel Surabaya photos
About
Rooms
Amenities
Reviews
Location

About JW Marriott Hotel Surabaya, Surabaya

Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.2
Staff
9.5
Value for money
9.1
Recently refurbished, JW Marriott Hotel Surabaya offers elegant 5-star accommodation in Surabaya. It also provides a Jacuzzi, an outdoor pool and a free shuttle service. Guests can enjoy a range of massage treatments and beauty therapy at the in-house day spa, JW Marriott Health Club. Guests have access to express check-in/check-out, 24-hour reception and a meeting room. It also offers a sauna, 24-hour room service and a shop where travel essentials can be purchased. Rooms at JW Marriott Hotel Surabaya offer a flat-screen TV, slippers and a mini bar. They have a private bathroom with a bathtub, a hair dryer and bathrobes. The hotel's on-site restaurant, The Pavilion International Restaurant, is a popular spot to enjoy a meal. Guests can relax with a drink on the bar's terrace. JW Marriott Hotel Surabaya provides on-site parking and is within easy driving distance of Ampel Mosque and Surabaya Town Square. Pasar Turi Train Station and Gubeng Station are within a half-an-hour walk.

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

JW Marriott Hotel Surabaya room price & deals

Sun 7/26
-
Mon 7/27
Executive room
Executive room
No inclusions
1 king bed
$177
nightly with fees
Executive room
No inclusions
bed type unknown
$297
nightly with fees
Executive room
No inclusions
bed type unknown
$297
nightly with fees
Double room
Double room
No inclusions
bed type unknown
$85
nightly with fees
Double room
No inclusions
2 double beds
$85
nightly with fees
Double room
No inclusions
bed type unknown
$86
nightly with fees
King room
King room
No inclusions
1 king bed
$77
nightly with fees
King room
No inclusions
1 king bed
$81
nightly with fees
King room
No inclusions
bed type unknown
$85
nightly with fees
Deluxe room
Deluxe room
No inclusions
1 king bed
$98
nightly with fees
Deluxe room
No inclusions
bed type unknown
$103
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Adapted bath
  • Upper floors accessible by elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Kitchen

  • Electric kettle
  • Kitchen
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing
  • Washing machine

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (free)
  • Valet parking

Outdoor

  • Picnic area
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Things to do

  • Zoo
  • Gift shop
  • Evening entertainment
  • Beauty salon
  • Night club

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Fitness

  • Aerobics
  • Fitness classes
  • Fitness center
  • Gym

Workspace

  • Fax/photocopying
  • Desk

JW Marriott Hotel Surabaya Reviews

9.2
Wonderful
1192 verified ratings
Wonderful
835
Very good
187
Good
108
Okay
27
Fair
13
Mediocre
17
Poor
5
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JW Marriott Hotel Surabaya room booking info

Value for money

9.1

Location rating

9.3

Distance to city center

1.3 mi

Nearest Airport

Surabaya Juanda

Distance to airport

9.0 mi

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

License number: 55110, 9120104332057

Frequently asked questions

  • How far is JW Marriott Hotel Surabaya from Surabaya Juanda?

    Drive distance from Surabaya Juanda to JW Marriott Hotel Surabaya and vice versa is 9.0 mi and the overall drive time is about 27 mins. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to JW Marriott Hotel Surabaya from Surabaya Juanda?

    If you intend on renting a car to travel from Surabaya Juanda to the hotel, you will have peace of mind knowing that JW Marriott Hotel Surabaya offers parking on site. Car rentals in the area typically go for $59/day for a base model rental. A very popular option for travelers staying at JW Marriott Hotel Surabaya would be to take a taxi or ridesharing service from Surabaya Juanda directly to the hotel.

  • Are there food options at JW Marriott Hotel Surabaya?

    There is a restaurant at JW Marriott Hotel Surabaya that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +62 315 458 888 for kitchen hours. Guests staying at JW Marriott Hotel Surabaya are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does JW Marriott Hotel Surabaya have a pool?

    JW Marriott Hotel Surabaya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for JW Marriott Hotel Surabaya?

    For assistance from an employee at JW Marriott Hotel Surabaya please call +62 315 458 888.

  • Does JW Marriott Hotel Surabaya have Wi-Fi available?

    Yes, JW Marriott Hotel Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at JW Marriott Hotel Surabaya?

    There is a hotel gym accessible to guests staying at JW Marriott Hotel Surabaya. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for JW Marriott Hotel Surabaya?

    For JW Marriott Hotel Surabaya, the required check-out time is 12:00 PM. Check-in may be available from 2:00 PM. Any special requests should be made with the concierge.

  • How much is a room at JW Marriott Hotel Surabaya?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for JW Marriott Hotel Surabaya at the moment between $66 and $95 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in JW Marriott Hotel Surabaya?

    Yes, there is. Reach out to JW Marriott Hotel Surabaya, Surabaya for more details on all available laundry services. Ironing equipment e.g. ironing boards and irons are available as well.

  • How many operators does momondo search for hotels in Surabaya?

    The number of operators available for hotels in Surabaya is 2,126 as of July 2026.

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya are refreshed on a daily basis.

Places of interest near JW Marriott Hotel Surabaya

Attractions in Surabaya, Indonesia curated by momondo
JW Marriott Hotel Surabaya location: Jalan Embong Malang 85-89, Surabaya 60261

Top landmarks

  • BG Junction438 yd
  • Tunjungan Plaza0.5 mi
  • Taman Hiburan Rakyat0.8 mi
  • Pasar Turi Train Station0.8 mi
  • World Trade Centre0.9 mi
  • Heroic Monument1 mi
  • Surabaya Plaza Shopping Mall1 mi
  • Monumen Kapal Selam1.2 mi
  • Gelora 10 November Stadium1.5 mi
  • Jembatan Merah Plaza Mall1.6 mi
  • Ampel Mosque2.1 mi
  • Museum Mpu Tantular2.5 mi

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2 guests, 1 room
JW Marriott Hotel Surabaya
Sun 7/26
Mon 7/27
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