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Iberostar Heritage Grand Mencey

Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife

+34 922 609 900

per night


based on 1,945 reviews

About Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife

Value for money

The Iberostar Heritage Grand Mencey is a 5-star property located in a colonial-style building near many of the places that you will want to visit while you are on vacation. The luxury hotel is only about 15 minutes from the airport by car. The hotel is family-friendly and provides a range of amenities and features for you to enjoy. When you are staying at the hotel, you will find a 24hr front desk, along with currency exchange and luggage storage. The property has a garden area, as well as free high-speed Wi-Fi throughout the hotel, making it easy to stay connected. Free shuttle service is available from the hotel to Teresitas Beach. You can also enjoy the pool, tennis courts, casino, and other facilities at the hotel. The Iberostar Heritage Grand Mencey has 261 rooms from which you can choose. The rooms have many different amenities, including air conditioning, a minibar, and a private bathroom. The rooms also have a desk and a flat-screen TV, so you can unwind with some entertainment at the end of a long day. The hotel has a restaurant and a bar, so you can dine and drink right at the property. However, there also happen to be many places in the area where you can venture out to dine. A handful of the nearby options include Restaurante Sagriano, La Capilla, La Santa, and Tasca La Tata. The Iberostar Heritage Grand Mencey is within walking distance of places like Garcia Sanabria Park and the Municipal Museum of Fine Arts. A bit further afield is the Tenerife Space of the Arts.

Iberostar Heritage Grand Mencey photos

Iberostar Heritage Grand Mencey room price & deals

Fri 10/15
Sat 10/16
Fri 10/15
Sat 10/16
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We search major booking sites and individual hotels so you can compare the best deals on Iberostar Heritage Grand Mencey rooms.

Deluxe Rooms - Garden view


$119 totalAgoda.com
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Standard Rooms - Courtyard view


$142 totalZenhotels.com
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Superior Rooms - City view


$159 totalAgoda.com
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Double Rooms - Harbor view


$101 totalAgoda.com
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Other Rooms - Mountain view


$93 totalAgoda.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Business center
  • Wi-Fi available in all areas

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe


  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Solarium
  • Soundproof rooms
  • Soundproofing
  • Bridal suite
  • Telephone
  • City view
  • VIP room facilities

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Wedding services
  • Safety deposit box


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator

Things to do

  • Gift shop
  • Shops (on site)
  • Hot spring bath
  • Bicycle rental
  • Casino
  • Cooking classes


  • Hairdryer
  • Open-air bath
  • Bathrobe
  • Private bathroom
  • Toilet


  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Garden
  • Terrace/Patio
  • Beach towels


  • Ironing service
  • Laundry facilities
  • Laundry service


  • Socket near the bed
  • Wardrobe or closet


  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Kids meals


  • Aerobics
  • Fitness center

Places of interest near Iberostar Heritage Grand Mencey

Attractions in Santa Cruz de Tenerife, Spain curated by momondo

Iberostar Heritage Grand Mencey location: Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife

Restaurants and Cafés

Vianello’s Tenerife1.3 mi

Iberostar Heritage Grand Mencey Reviews

GreatBased on 1945 verified guest reviews

Pros +
  • Lovely breakfast and friendly staff. (in 128 reviews)
  • "Beautiful hotel, beautiful garden!" (in 123 reviews)
  • "Friendly Staff, excellent breakfast !" (in 114 reviews)
Cons -
  • "Food was two star, and service bad." (in 13 reviews)
  • The parking price is too high. (in 12 reviews)
  • Poor service in the restaurant (in 10 reviews)

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Iberostar Heritage Grand Mencey room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • Iberostar Heritage Grand Mencey is $49 cheaper than the average 5 star hotel in Santa Cruz de Tenerife. You can usually find a nightly rate of $105 when staying at Iberostar Heritage Grand Mencey.

  • The drive from Santa Cruz de Tenerife Tenerife-Norte to Iberostar Heritage Grand Mencey will take you about 16min depending on traffic, with a distance of 5.4 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • Iberostar Heritage Grand Mencey has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Santa Cruz de Tenerife Tenerife-Norte to the hotel, but also around Santa Cruz de Tenerife during your stay may be renting a car. Car rentals in Santa Cruz de Tenerife are on average $30/day. Another more common option is to just take a taxi or rideshare service from the airport to Iberostar Heritage Grand Mencey. The nearest airport to the hotel is Santa Cruz de Tenerife Tenerife-Norte.

  • There is a restaurant at Iberostar Heritage Grand Mencey that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +34 922 609 900 for kitchen hours. If you are staying at Iberostar Heritage Grand Mencey, you are more than welcome to order food through the hotel’s room service menu.

  • Yes, Iberostar Heritage Grand Mencey has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • You can reach the main line at +34 922 609 900.

  • Yes, Iberostar Heritage Grand Mencey has Wi-Fi available to hotel guests.

  • Yes. If you are looking for a hotel with a fitness center on-site, Iberostar Heritage Grand Mencey is a great place to stay.

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