The Reef 28
4-star Hotel, Adults only
1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo
+52 984 873 4120based on 2,262 reviews
per night
About The Reef 28, Playa del Carmen
The Reef 28 photos
The Reef 28 room price & deals
Hotel Amenities & Facilities
- Adults only
- Snorkeling
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Infinity pool
- Hot tub
- Indoor pool
- Outdoor pool
- Private pool
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Open-air bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Toilet
- Toilet paper
Things to do
- Gift shop
- Beach access
- Board games/puzzles
- Game room
- Scuba diving
- Diving
- Snorkeling
- Table tennis
- Pool table
- Night club
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Tour desk
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- No smoking
- Private entrance
- Increased accessibility
- Adults only
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
General
- Storage available
- Quiet street view
- Sea view
- Seating area
- Sofa
- Telephone
- City view
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Kitchen
- Kitchen
- Microwave
- Stovetop
- Coffee machine
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Fitness room
Workspace
- Desk
The Reef 28 Reviews
Pros +
- Paty in the Mexican restaurant was amazing! (in 23 reviews)
- We had such a great stay here and definitely recommend the all inclusive package (in 4 reviews)
- "Beautiful,well kept and spacious room" (in 25 reviews)
Cons -
- One block away from the beach. (in 2 reviews)
- Loud music and bad staff service. (in 4 reviews)
- From the front desk to the servers! (in 6 reviews)
The Reef 28 room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does The Reef 28 compare to other 4 star hotels in Playa del Carmen?
On average, The Reef 28 is less than the Playa del Carmen average rate for 4 star hotels. The nightly rate at The Reef 28 is typically $109, whereas the nightly rate in Playa del Carmen is $84 more.
How far is The Reef 28 from Cozumel?
The drive from Cozumel to The Reef 28 will take you about 35min depending on traffic, with a distance of 11.8 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to The Reef 28 from Cozumel?
The Reef 28 has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cozumel to the hotel, but also around Playa del Carmen during your stay may be renting a car. Car rentals in Playa del Carmen are on average $5/day. If you’re looking for a simple travel option from Cozumel to The Reef 28, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at The Reef 28?
Yes, The Reef 28 does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Playa del Carmen for those looking for something different.
Does The Reef 28 have a pool?
Yes, The Reef 28 has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is The Reef 28 to Playa del Carmen city center?
Getting to Playa del Carmen city center should be easy enough, as it is just 0.8 mi away from The Reef 28. In Playa del Carmen city center you will find Yucatek Divers, along with many other popular sights and things to do.
What is the phone number for The Reef 28?
If you have questions or concerns about your stay at The Reef 28, call +52 984 873 4120 to speak with a front desk representative.
Does The Reef 28 have Wi-Fi available?
Yes, The Reef 28 has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at The Reef 28?
The Reef 28 has a fitness center available for guests who would like to use it throughout their stay.
What time is check-out for The Reef 28?
The Reef 28 check-out time is 12:00 PM. Late check-out may be available upon request at the reception desk.
How much is a room at The Reef 28?
The cheapest deals found start from only $91 per night. The average rate for rooms at The Reef 28 is currently around $153/night. Enter your dates in the form above to see more.
What is the distance from The Reef 28, Playa del Carmen to Parroquia de Nuestra Señora del Carmen?
Make sure to visit Parroquia de Nuestra Señora del Carmen during your stay at The Reef 28, Playa del Carmen. It’s only 0.5 mi away!
Is Yucatek Divers, Playa del Carmen close to The Reef 28?
Yucatek Divers in Playa del Carmen is only a 0.8 mi trip away from The Reef 28. Grab a taxi or walk - it’s up to you.
How many operators does momondo search for hotels in Playa del Carmen?
As of July 2025, there are 9,334 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near The Reef 28
Attractions in Playa del Carmen, Mexico curated by momondo
The Reef 28 location: 1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo