Hero photo

The Reef 28

1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo

+52 984 873 4120

per night


based on 1,495 reviews

About The Reef 28, Playa del Carmen

Value for money

The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive provides luxury accommodation in Playa del Carmen and is a short stroll from Terminal Foranea de Autobuses Station. It is located in the area's popular nightlife district, just a short walk from Mamitas Beach Club. Guests are able to work out in the hotel's well-equipped fitness center, or wind down in the outdoor pool. Reception operates around the clock and the friendly staff can recommend sights to visit and provide other tourist information. The hotel also provides a safe, luggage storage and a laundry service. The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has 120 well-appointed rooms that are filled with a variety of essential facilities to ensure guests have an enjoyable stay. The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive provides an ideal base to explore Xcaret Eco Theme Park and 5th Avenue, as well as everything the local area has to offer. Xcaret Archaeological Site is just an easy drive from the hotel.

The Reef 28 photos

The Reef 28 room price & deals

Mon 12/6
Tue 12/7
Mon 12/6
Tue 12/7
Show deals with

Is it really the cheapest?

We search major booking sites and individual hotels so you can compare the best deals on The Reef 28 rooms.

Deluxe Rooms - Courtyard view


$139 totalPrestigia
View Deal
Standard Rooms - Ocean view


$146 totalAgoda.com
View Deal
Double Rooms - Water view


$181 totalAgoda.com
View Deal
Other Rooms - Park view


$79 totalAgoda.com
View Deal

Hotel Amenities & Facilities

  • Adults only
  • Snorkeling
  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Private entrance
  • Increased accessibility
  • Adults only
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Upper floors accessible by elevator

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Hairdryer
  • Open-air bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar
  • Coffee machine
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Spa and wellness center
  • Rooftop pool
  • Massage
  • Sauna

Things to do

  • Gift shop
  • Board games/puzzles
  • Scuba diving
  • Diving
  • Snorkeling
  • Table tennis
  • Pool table
  • Night club


  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Radio
  • TV

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking


  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Tumble dryer


  • Terrace/Patio
  • Beach towels
  • Balcony


  • Sofa bed
  • Alarm clock
  • Wardrobe or closet


  • Fitness center

Places of interest near The Reef 28

Attractions in Playa del Carmen, Mexico curated by momondo

The Reef 28 location: 1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo


Playa principal de Playa del Carmen0.6 mi
Playacar Golf Club1.9 mi
Xcaret Park4.9 mi
Playa Maroma9.8 mi

Restaurants and Cafés

Asiático0.0 mi
Cachito0.0 mi
El Diez - Playa del Carmen0.1 mi
La Panaderia - La Memorable - Permanentemente Cerrado0.1 mi

The Reef 28 Reviews

GreatBased on 1495 verified guest reviews

Pros +
  • "Excellent hotel, very comfortable with great staff." (in 78 reviews)
  • Food at hotel restaurants was delicious. (in 53 reviews)
  • Amazing rooftop and perfect location. (in 47 reviews)
Cons -
  • They do not have room service because of Covid. (in 19 reviews)
  • I booked a hotel not a bar! (in 7 reviews)
  • Rooms are not sound proof. (in 2 reviews)

Traveler type:
Sort by:

The Reef 28 room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • On average, The Reef 28 is less than the Playa del Carmen average rate for 4 star hotels. The nightly rate at The Reef 28 is typically $144, whereas the nightly rate in Playa del Carmen is $105 more.

  • Yes, The Reef 28 does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Playa del Carmen for those looking for something different.

  • Yes, The Reef 28 has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • Getting to Playa del Carmen city center should be easy enough, as it is just 0.8 mi away from The Reef 28. In Playa del Carmen city center you will find Xcaret Park, along with many other popular sights and things to do.

  • If you have questions or concerns about your stay at The Reef 28, call +52 984 873 4120 to speak with a front desk representative.

  • Yes, The Reef 28 has Wi-Fi available to hotel guests.

  • The Reef 28 has a fitness center available for guests who would like to use it throughout their stay.

momondo’s favorite Playa del Carmen hotels