per night
based on 1,495 reviews
About The Reef 28, Playa del Carmen
The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive provides luxury accommodation in Playa del Carmen and is a short stroll from Terminal Foranea de Autobuses Station. It is located in the area's popular nightlife district, just a short walk from Mamitas Beach Club. Guests are able to work out in the hotel's well-equipped fitness center, or wind down in the outdoor pool. Reception operates around the clock and the friendly staff can recommend sights to visit and provide other tourist information. The hotel also provides a safe, luggage storage and a laundry service. The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has 120 well-appointed rooms that are filled with a variety of essential facilities to ensure guests have an enjoyable stay. The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive provides an ideal base to explore Xcaret Eco Theme Park and 5th Avenue, as well as everything the local area has to offer. Xcaret Archaeological Site is just an easy drive from the hotel.
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Hotel Amenities & Facilities
- Adults only
- Snorkeling
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
Health and safety
- Daily housekeeping
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
- Guests can opt-out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- First-aid kit
- Thermometers for guests provided by property
- Safe
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Multi-lingual staff
- No smoking
- Designated smoking area
- Private entrance
- Increased accessibility
- Adults only
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Tour desk
- Key card access
- 24hr front desk
- Wedding services
- Ticket service
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Open-air bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Coffee machine
- Dining table
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness center
- Rooftop pool
- Massage
- Sauna
Things to do
- Gift shop
- Board games/puzzles
- Scuba diving
- Diving
- Snorkeling
- Table tennis
- Pool table
- Night club
General
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Telephone
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Sofa bed
- Alarm clock
- Wardrobe or closet
Fitness
- Fitness center
Places of interest near The Reef 28
Attractions in Playa del Carmen, Mexico curated by momondo
The Reef 28 location: 1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo
Sightseeing
Restaurants and Cafés
The Reef 28 Reviews
Pros +
- "Excellent hotel, very comfortable with great staff." (in 78 reviews)
- Food at hotel restaurants was delicious. (in 53 reviews)
- Amazing rooftop and perfect location. (in 47 reviews)
Cons -
- They do not have room service because of Covid. (in 19 reviews)
- I booked a hotel not a bar! (in 7 reviews)
- Rooms are not sound proof. (in 2 reviews)
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The Reef 28 room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
On average, The Reef 28 is less than the Playa del Carmen average rate for 4 star hotels. The nightly rate at The Reef 28 is typically $144, whereas the nightly rate in Playa del Carmen is $105 more.
Yes, The Reef 28 does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Playa del Carmen for those looking for something different.
Yes, The Reef 28 has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
Getting to Playa del Carmen city center should be easy enough, as it is just 0.8 mi away from The Reef 28. In Playa del Carmen city center you will find Xcaret Park, along with many other popular sights and things to do.
If you have questions or concerns about your stay at The Reef 28, call +52 984 873 4120 to speak with a front desk representative.
Yes, The Reef 28 has Wi-Fi available to hotel guests.
The Reef 28 has a fitness center available for guests who would like to use it throughout their stay.
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