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Hyatt Zilara Riviera Maya

Rental, Adults only

4 stars

Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo

+52 984 370 0500
8.8
Very good

based on 171 reviews

vie. 5/3
sáb. 5/4

About Hyatt Zilara Riviera Maya, Playa del Carmen

Cleanliness
9.4
Comfort
9.4
Location
8.7
Services
9.2
Staff
9.4
Value for money
8.4
Situated in Playa del Carmen, Secrets Capri Riviera Cancun All Inclusive -Adults Only provides elegant 5-star accommodation, as well as an outdoor pool, outdoor tennis courts and a sauna. It also features body treatments, a beauty centre and a ballroom. Those staying at the resort have access to its wide variety of outdoor activities, including scuba diving, fishing and kayaking. Staff are available 24 hours a day and can help with booking tours and tickets. The resort's rooms are comfortable and feature a kitchenette that is equipped with a refrigerator. They each have movies-on-demand, a spa bath and a mini bar. Secrets Capri Riviera Cancun All Inclusive -Adults Only has an on-site bar, where guests are invited to enjoy a drink either indoors or on the outdoor terrace. Meals can also be enjoyed on the restaurant's open terrace. Cancun International Airport is less than a 35-minute drive from Secrets Capri Riviera Cancun All Inclusive -Adults Only, and a shuttle service is offered for ease of travel. 5th Avenue is only a short drive from the resort.

Hyatt Zilara Riviera Maya photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Hyatt Zilara Riviera Maya room price & deals

dom. 4/28
jue. 5/2
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We search major booking sites and individual hotels so you can compare the best deals on Hyatt Zilara Riviera Maya rooms.

Standard Rooms - Panoramic view
2 double beds

2 double beds

Zenhotels.com

$292/night

$292 totalZenhotels.com
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Resort Rooms - POOL view
1 king bed

1 king bed

Expedia

$683/night

$683 totalExpedia
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Double Rooms - Courtyard view
2 double beds

2 double beds

Agoda.com

$353/night

$353 totalAgoda.com
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King Rooms - City view
1 king bed

1 king bed

Agoda.com

$639/night

$639 totalAgoda.com
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Other Rooms - Sea view
Agoda.com

$349/night

$349 totalAgoda.com
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Resort Amenities & Facilities

  • Adults only
  • Water sport facilities (on site)
  • Beachfront
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Board games/puzzles
  • Cycling
  • Darts
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool with a view
  • Private pool
  • Spa and wellness center
  • Massage
  • Sauna

General

  • Garden view
  • Pool view
  • Privacy curtain
  • Storage available
  • Beachfront
  • Sea view
  • Sofa
  • Telephone

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Adults only
  • Elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Kitchen

  • Kitchenette
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Media and entertainment

  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Indoor play area
  • Complimentary breakfast

Fitness

  • Fitness center
  • Tennis

Hyatt Zilara Riviera Maya Reviews

8.8
Very goodBased on 171 verified guest reviews
8.7Couples
8.5Solo
8.9Families
8.8Friends

Pros +
  • Staff was friendly and attentive (in 30 reviews)
  • The friendly staff. (in 20 reviews)
  • "The customer service was amazing, the food and drinks were delicious as well!" (in 18 reviews)
Cons -
  • "Minimal activities, nothing to do during day but beach, pool, sleep, drink." (in 10 reviews)
  • "The bed , and the room." (in 9 reviews)
  • "front desk, at Bell service." (in 4 reviews)


Hyatt Zilara Riviera Maya room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How far is Hyatt Zilara Riviera Maya from Cozumel?

    The drive from Cozumel to Hyatt Zilara Riviera Maya will take you about 40min depending on traffic, with a distance of 13.6 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Hyatt Zilara Riviera Maya from Cozumel?

    If you intend on renting a car to travel from Cozumel to the hotel, you will have peace of mind knowing that Hyatt Zilara Riviera Maya offers parking on site. Car rentals in the area typically go for $7/day for a base model rental. Another more common option is to just take a taxi or rideshare service from the airport to Hyatt Zilara Riviera Maya. The nearest airport to the hotel is Cozumel.

  • Are there food options at Hyatt Zilara Riviera Maya?

    Hyatt Zilara Riviera Maya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hyatt Zilara Riviera Maya at +52 984 370 0500. Guests staying at Hyatt Zilara Riviera Maya are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Hyatt Zilara Riviera Maya have a pool?

    Yes, Hyatt Zilara Riviera Maya has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Hyatt Zilara Riviera Maya to Playa del Carmen city center?

    When staying at Hyatt Zilara Riviera Maya there is just 6.3 mi between you and Playa del Carmen city center. While making your way to the center of Playa del Carmen, you should plan to visit Yucatek Divers, along with all the shops and restaurants.

  • What is the phone number for Hyatt Zilara Riviera Maya?

    You can reach the main line at +52 984 370 0500.

  • Does Hyatt Zilara Riviera Maya have Wi-Fi available?

    Yes, Hyatt Zilara Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Hyatt Zilara Riviera Maya?

    Hyatt Zilara Riviera Maya does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.

  • What time is check-out for Hyatt Zilara Riviera Maya?

    For Hyatt Zilara Riviera Maya, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Hyatt Zilara Riviera Maya?

    The average price for a night at Hyatt Zilara Riviera Maya found recently is $485 and can go as low as $323/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Hyatt Zilara Riviera Maya?

    Yes, you can take care of all your laundry needs with the on-premise services at Hyatt Zilara Riviera Maya, Playa del Carmen. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.


Places of interest near Hyatt Zilara Riviera Maya

Attractions in Playa del Carmen, Mexico curated by momondo

Hyatt Zilara Riviera Maya location: Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Parque Natural Tres Ríos0.7 mi
El Camaleón Mayakoba Golf Club1.1 mi
Playa Maroma4.3 mi
Playa Paraíso5.6 mi
Playa principal de Playa del Carmen6.2 mi
Calle Quinta Avenida6.2 mi

Restaurants and Cafés

Casa del Lago - Rosewood Mayakoba0.5 mi
Banyan Tree Mayakoba0.5 mi
Agave Azul - Rosewood Mayakoba0.6 mi
Punta Bonita - Rosewood Mayakoba0.6 mi
Sotavento0.7 mi
Tinta de Pulpo0.8 mi
Casa Amate0.8 mi
Cocina Milagro0.8 mi
Saffron - Banyan Tree Mayakoba0.9 mi

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