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Iberostar Quetzal

Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo

+52 984 877 2000

per night


based on 60 reviews

About Iberostar Quetzal, Playa del Carmen

Value for money

Located in Playa del Carmen, Iberostar Quetzal is within a 40-minute drive of Cozumel International Airport and offers a sauna, a private beach and an outdoor pool. It provides a gym, as well as a kids club, an all-inclusive meal plan and a coffee bar. Rooms at the resort are comfortable and provide a mini bar. They are also fitted with a hair dryer and a shower. The resort's in-house restaurant offers a convenient option for those wishing to dine in. Guests can enjoy a beverage on the bar's terrace.

Iberostar Quetzal photos

Iberostar Quetzal room price & deals

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Standard Rooms - Courtyard view


$187 totalAgoda.com
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Superior Rooms - Courtyard view


$937 totalAgoda.com
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Double Rooms - Courtyard view


$257 totalAgoda.com
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Other Rooms - Lake view


$186 totalAgoda.com
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Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Tennis
  • Free Wi-Fi

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Shops (on site)
  • Golf
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Water sport facilities (on site)
  • Pool table
  • Windsurfing

Services and conveniences

  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Key card access
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Family rooms
  • Garden view
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Telephone


  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Coffee machine

Pool and spa

  • Spa
  • Outdoor pool
  • Spa and wellness center
  • Pool bar
  • Sauna


  • Hairdryer
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet paper

Family friendly

  • Babysitting or child care
  • Child pool
  • Indoor play area
  • Kids' club
  • Complimentary breakfast

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Increased accessibility
  • Adapted bath


  • Private beach
  • Garden
  • Beach towels
  • Balcony


  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • TV


  • Laundry service
  • Iron and ironing board


  • Fitness center
  • Tennis


  • Desk

Places of interest near Iberostar Quetzal

Attractions in Playa del Carmen, Mexico curated by momondo

Iberostar Quetzal location: Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo


Playacar Golf Club0.7 mi
Playa principal de Playa del Carmen1.9 mi
Xcaret Park2.3 mi
Playa Maroma12.4 mi

Restaurants and Cafés

Ventanas at Royal Hideaway Playacar0.4 mi
Perchè No Restaurante Pizzeria0.8 mi
ArtHumus1.4 mi
Sundowner Yacht Club1.4 mi

Iberostar Quetzal Reviews

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Iberostar Quetzal room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • In Playa del Carmen, 5 star hotels have average nightly rates of $594. Iberostar Quetzal is $365 cheaper than the city average at just $229/night.

  • If there is no traffic, the 32.9 mi drive between Cancún and Iberostar Quetzal should only take about 1h 38min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • If you intend on renting a car to travel from Cancún to the hotel, you will have peace of mind knowing that Iberostar Quetzal offers parking on site. Car rentals in the area typically go for $11/day for a base model rental. A very popular option for travelers staying at Iberostar Quetzal would be to take a taxi or ridesharing service from Cancún directly to the hotel.

  • There is a restaurant at Iberostar Quetzal that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 877 2000 for kitchen hours.

  • Yes. Many momondo users traveling to Playa del Carmen specifically look for hotels with a pool. Iberostar Quetzal may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • Iberostar Quetzal is 1.8 mi away from the city center of Playa del Carmen, where you can find interesting sights such as Xcaret Park.

  • The best contact number for Iberostar Quetzal is +52 984 877 2000.

  • Yes, Iberostar Quetzal has Wi-Fi available to hotel guests.

  • Yes. If you are looking for a hotel with a fitness center on-site, Iberostar Quetzal is a great place to stay.

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