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Grand Velas Riviera Maya

Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Quintana Roo

+52 984 877 4400
$1,088
Rate

per night

9.6
Excellent

based on 49 reviews

About

Cleanliness
9.8
Comfort
9.8
Location
9.6
Services
9.5
Staff
9.9
Value for money
8.8

Boasting a heated pool, a limousine service and a private beach, Grand Velas Riviera Maya - All Inclusive is a luxurious place to stay in Playa del Carmen. It also provides a sauna, a beauty centre and an all-inclusive meal plan. There are 491 elegant rooms at the resort, each providing all the necessities to ensure a comfortable stay. With its own restaurant serving Mexican, French and Italian dishes, the resort provides guests with all they need for an enjoyable evening without having to leave the resort. Each evening, guests can wind down in the comfortable lounge bar. Cancun International Airport is just a 35-minute drive from Grand Velas Riviera Maya - All Inclusive, and a shuttle service is provided for ease of travel. Xcaret Archaeological Site, Lakam Centre Cancun-Riviera Maya and Xcaret Eco Theme Park are a brief drive from the property.


Grand Velas Riviera Maya photos


Available rooms at Grand Velas Riviera Maya

Tue 9/21
Wed 9/22
Tue 9/21
Wed 9/22
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Luxury Rooms - Park view
Stayforlong

$1,088/night

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King Rooms - Harbor view
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$1,674/night

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Amenities

  • Private beach
  • Outdoor pool
  • Infinity pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Free Wi-Fi

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Game room
  • Golf
  • Cycling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Mini-golf
  • Pool table
  • Night club
  • Hiking

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Pool and spa

  • Infinity pool
  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Dining

  • Wine glasses
  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Coffee machine
  • Dining table

General

  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor
  • VIP room facilities

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper

Family friendly

  • Kids toys
  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Playground
  • Children's television networks
  • Children's high chair

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Outdoor

  • Outdoor dining area
  • Picnic area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Workspace

  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Aerobics
  • Fitness center

Places of interest near Grand Velas Riviera Maya

Recommendations carefully curated by Momondo Places

Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Quintana Roo

Sightseeing

Playa principal de Playa del Carmen4.7 mi
Playa Maroma5.7 mi
Playacar Golf Club6.0 mi
Xcaret Park9.0 mi

Restaurants and Cafés

Tamarind - Banyan Tree Mayakoba0.7 mi
Saffron- Banyan Tree Mayakoba0.7 mi
Zapote Bar0.8 mi
Windsurf0.8 mi

Traveler Reviews

9.6
ExcellentBased on 49 verified guest reviews
9.7Families
10.0Friends
9.0Solo
9.4Couples

Pros +
  • Staff is extremely courteous and responsive! (in 14 reviews)
  • Amazing service and great food. (in 10 reviews)
  • We can't really swim at the beach (in 4 reviews)

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Info about your stay

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • If you're looking to go directly from Cancún to Grand Velas Riviera Maya, expect a 1h 19min drive as they are around 26.6 mi apart.

  • If you intend on renting a car to travel from Cancún to the hotel, you will have peace of mind knowing that Grand Velas Riviera Maya offers parking on site. Car rentals in the area typically go for $7/day for a base model rental. If you’re looking for a simple travel option from Cancún to Grand Velas Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • There is a restaurant at Grand Velas Riviera Maya that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 877 4400 for kitchen hours. Guests staying at Grand Velas Riviera Maya are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Grand Velas Riviera Maya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • When staying at Grand Velas Riviera Maya there is just 4.9 mi between you and Playa del Carmen city center. While making your way to the center of Playa del Carmen, you should plan to visit Xcaret Park, along with all the shops and restaurants.

  • If you have questions about Grand Velas Riviera Maya or your reservation, please call the front desk directly at +52 984 877 4400.

  • Yes, Grand Velas Riviera Maya has Wi-Fi available to hotel guests.

  • There is a fitness center available to Grand Velas Riviera Maya guests.


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