Alila Mayakoba

Rental with Private beach

5 stars
Carretera Federal, Cancun-Playa Del Carmen km 298, 77710 Playa del Carmen, Quintana Roo
+52 984 149 1234
8.9
Very good
based on 420 reviews
420 verified ratings
Mon 6/29
-
Tue 6/30
2 guests, 1 room
Deals from
$387
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
$387
King room
$507
Standard room
$686
27 more Alila Mayakoba deals
27 more Alila Mayakoba deals
Restaurant
Restaurant
Restaurant
Pool
Pool
Restaurant
Bedroom
Conference room
Lobby
Bedroom
Banquet hall
Lounge
Bedroom
Bedroom
Spa
Bedroom
Restaurant
Bedroom
Restaurant
Restaurant
Bedroom
Bedroom
Bedroom
Bedroom
Conference room
Spa
Pool
Bedroom
Bedroom
Spa
Banquet hall
Building
Restaurant
Pool
Other
Lobby
Spa
Beach
Bathroom
Other
Dining room
Beach
Bedroom
Pool
Pool
Bedroom
Spa
Pool
Other
Bedroom
Gym
Other
Lobby
Bedroom
Hotel amenity
Spa
Other
Alila Mayakoba photos
About
Rooms
Amenities
Reviews
Location

About Alila Mayakoba, Playa del Carmen

Cleanliness
9.5
Comfort
9.7
Location
9.5
Services
9.4
Staff
8.7
Value for money
8.1
Featuring an outdoor pool, a sauna and a private beach, Andaz Mayakoba - a concept by Hyatt is located in Playa del Carmen and offers elegant accommodation. It also provides a kids club, valet parking and an express check-in and check-out feature. A variety of personalized services are available for guests of Andaz Mayakoba - a concept by Hyatt, such as a concierge, babysitting/child services and a car rental desk. In fine weather, an outdoor terrace provides an ideal place to relax. It also offers superb options for meetings and events. The resort has 214 rooms, all of which are filled with a variety of facilities to ensure a comfortable stay. They are also fitted with a mini bar and a hair dryer. Cancun International Airport is just a 45-minute drive from the resort, and a shuttle service is provided for ease of travel. Canoeing, scuba diving and fishing are a few recreational options available nearby.

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Alila Mayakoba room price & deals

Mon 6/29
-
Tue 6/30
Double room
Double room
No inclusions
2 double beds
$387
nightly with fees
Double room
No inclusions
2 double beds
$434
nightly with fees
Double room
No inclusions
2 double beds
$509
nightly with fees
Standard room
Standard room
No inclusions
1 king bed
$686
nightly with fees
Standard room
No inclusions
bed type unknown
$924
nightly with fees
Standard room
No inclusions
1 king bed
$1,264
nightly with fees
King room
King room
No inclusions
bed type unknown
$507
nightly with fees
King room
No inclusions
1 king bed
$517
nightly with fees
King room
No inclusions
1 king bed
$523
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Tennis

Things to do

  • Whale watching
  • Eco tourism
  • Bicycle rental
  • Fishing
  • Golf
  • Canoeing
  • Cycling
  • Archery
  • Diving
  • Snorkeling
  • Cooking classes
  • Water sport facilities (on site)
  • Windsurfing

Services and conveniences

  • ATM on-site
  • Car rental
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Foot massage
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Chapel/shrine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Shampoo
  • Body soap
  • Conditioner

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Accessible parking
  • Toilet with grab rails

Outdoor

  • Outdoor fireplace
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Grill
  • Balcony

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool with a view
  • Steam room
  • Massage
  • Sauna

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Coffee machine

General

  • Garden view
  • Lake view
  • Privacy curtain
  • Storage available
  • Sea view
  • Seating area
  • Telephone

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Fitness

  • Fitness classes
  • Fitness center
  • Tennis
  • Gym

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit

Workspace

  • Fax/photocopying
  • Laptop safe

Family friendly

  • Cribs available
  • Kids meals

Bedroom

  • Wardrobe or closet

Alila Mayakoba Reviews

8.9
Very good420 verified ratings
Pros +
  • The food is very good! (in 16 reviews)
  • "Excelente food, friendly staff" (in 23 reviews)
  • Thanks to all Andaz team (in 2 reviews)
Cons -
  • They also have a clean beach (in 9 reviews)
  • Music in pool area too loud! (in 2 reviews)

Alila Mayakoba room booking info

Value for money

8.1

Location rating

9.5

Distance to city center

5.7 mi

Nearest Airport

Cozumel Intl

Distance to airport

13.8 mi

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

License number: 0123008cecf1b

Frequently asked questions

  • How does Alila Mayakoba compare to other 5 star hotels in Playa del Carmen?

    On average, Alila Mayakoba is less than the Playa del Carmen average rate for 5 star hotels. The nightly rate at Alila Mayakoba is typically $359, whereas the nightly rate in Playa del Carmen is $109 more.

  • How far is Alila Mayakoba from Cozumel Intl?

    There are 13.8 mi between Cozumel Intl and Alila Mayakoba. The drive to and from the airport should be about 41 mins, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Alila Mayakoba from Cozumel Intl?

    If you intend on renting a car to travel from Cozumel Intl to the hotel, you will have peace of mind knowing that Alila Mayakoba offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. If you’re looking for a simple travel option from Cozumel Intl to Alila Mayakoba, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Is Alila Mayakoba pet-friendly?

    Feel free to bring your dog with you while staying at Alila Mayakoba.

  • Are there food options at Alila Mayakoba?

    There is a restaurant at Alila Mayakoba that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 149 1234 for kitchen hours. One of the easiest dining options for Playa del Carmen guests staying in Alila Mayakoba is to get room service, which is available to all hotel guests.

  • Does Alila Mayakoba have a pool?

    Yes. Many momondo users traveling to Playa del Carmen specifically look for hotels with a pool. Alila Mayakoba may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Alila Mayakoba?

    If you have questions about Alila Mayakoba or your reservation, please call the front desk directly at +52 984 149 1234.

  • Does Alila Mayakoba have Wi-Fi available?

    Yes, Alila Mayakoba has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Alila Mayakoba?

    There is a hotel gym accessible to guests staying at Alila Mayakoba. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for Alila Mayakoba?

    The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Alila Mayakoba?

    The cheapest deals found start from only $325 per night. The average rate for rooms at Alila Mayakoba is currently around $551/night. Enter your dates in the form above to see more.

  • Is there laundry service in Alila Mayakoba?

    Yes, there is. Reach out to Alila Mayakoba, Playa del Carmen for more details on all available laundry services. Ironing equipment e.g. ironing boards and irons are available as well.

  • How many operators does momondo search for hotels in Playa del Carmen?

    As of June 2026, there are 7,132 operators available to choose from for hotels in Playa del Carmen.

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.

Places of interest near Alila Mayakoba

Attractions in Playa del Carmen, Mexico curated by momondo

Alila Mayakoba location: Carretera Federal, Cancun-Playa Del Carmen km 298, 77710 Playa del Carmen, Quintana Roo

Top landmarks

El Camaleón Mayakoba Golf Club0.4 mi
Guadalupe Church4.0 mi
La Fe5.0 mi

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2 guests, 1 room
Alila Mayakoba
Mon 6/29
Tue 6/30
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