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Andaz Mayakoba - a Concept by Hyatt

Carretera Federal Cancun-Playa Del Carmen Km 298, 77710 Playa del Carmen, Quintana Roo

+52 984 149 1234

per night


based on 310 reviews

About Andaz Mayakoba - a Concept by Hyatt, Playa del Carmen

Value for money

Located in Playa del Carmen, Andaz Mayakoba - a concept by Hyatt offers elegant 5-star accommodation, as well as a sauna, a private beach and an outdoor pool. It also provides valet parking, a 24-hour reception and an express check-in and check-out feature. The resort has luggage storage, a currency exchange and babysitting/child services. In addition, the multilingual staff are available to provide local information. Andaz Mayakoba - a concept by Hyatt has 214 light and airy rooms that are fitted with all the necessities to ensure a comfortable stay. The resort is under a 45-minute drive from Cancun International Airport. Guests can also discover 5th Avenue.

Andaz Mayakoba - a Concept by Hyatt photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Andaz Mayakoba - a Concept by Hyatt room price & deals

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We search major booking sites and individual hotels so you can compare the best deals on Andaz Mayakoba - a Concept by Hyatt rooms.

Deluxe Rooms - Ocean view


$457 totalSnaptravel
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Standard Rooms - Harbor view


$359 totalZenhotels.com
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Double Rooms - Ocean view


$309 totalPrestigia
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King Rooms - Harbor view


$241 totalAgoda.com
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Other Rooms - Water view


$445 totalAgoda.com
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Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Infinity pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit

Things to do

  • Gift shop
  • Shops (on site)
  • Board games/puzzles
  • Fishing
  • Golf
  • Canoeing
  • Cycling
  • Archery
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Cooking classes
  • Water sport facilities (on site)
  • Windsurfing


  • Family rooms
  • Garden view
  • Lake view
  • Newspapers
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Bridal suite
  • Telephone
  • Tile/marble floor
  • VIP room facilities


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Lowered sink
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by stairs


  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Pool and spa

  • Heated pool
  • Infinity pool
  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Sauna


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Spa bath
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony

Family friendly

  • Babysitting or child care
  • Cribs available
  • Books, DVDs, music for children
  • Kids meals
  • Indoor play area
  • Kids' club
  • Children's television networks

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Private parking
  • Secured parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV
  • Smartphone dock


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Tumble dryer


  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Fax/photocopying
  • Laptop safe
  • Desk


  • Fitness center
  • Tennis

Places of interest near Andaz Mayakoba - a Concept by Hyatt

Attractions in Playa del Carmen, Mexico curated by momondo

Andaz Mayakoba - a Concept by Hyatt location: Carretera Federal Cancun-Playa Del Carmen Km 298, 77710 Playa del Carmen, Quintana Roo


Playa Maroma5.1 mi
Playa principal de Playa del Carmen5.3 mi
Playacar Golf Club6.6 mi
Xcaret Park9.6 mi

Restaurants and Cafés

Sotavento0.2 mi
Aquí me Quedo - Rosewood Mayakoba0.2 mi
Agave Azul - Rosewood Mayakoba0.4 mi
La Laguna - Fairmont0.4 mi

Andaz Mayakoba - a Concept by Hyatt Reviews

ExcellentBased on 310 verified guest reviews

Pros +
  • Excellent facilities and attentive staff. (in 15 reviews)
  • the food it’s also very good! (in 10 reviews)
  • "Excellent service, gorgeous beach, friendly staff and incredible food." (in 5 reviews)

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Andaz Mayakoba - a Concept by Hyatt room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • On average, Andaz Mayakoba - a Concept by Hyatt is less than the Playa del Carmen average rate for 5 star hotels. The nightly rate at Andaz Mayakoba - a Concept by Hyatt is typically $370, whereas the nightly rate in Playa del Carmen is $72 more.

  • There are 26.0 mi between Cancún and Andaz Mayakoba - a Concept by Hyatt. The drive to and from the airport should be about 1h 18min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • If you intend on renting a car to travel from Cancún to the hotel, you will have peace of mind knowing that Andaz Mayakoba - a Concept by Hyatt offers parking on site. Car rentals in the area typically go for $7/day for a base model rental. If you’re looking for a simple travel option from Cancún to Andaz Mayakoba - a Concept by Hyatt, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Feel free to bring your dog with you while staying at Andaz Mayakoba - a Concept by Hyatt.

  • There is a restaurant at Andaz Mayakoba - a Concept by Hyatt that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 149 1234 for kitchen hours. One of the easiest dining options for Playa del Carmen guests staying in Andaz Mayakoba - a Concept by Hyatt is to get room service, which is available to all hotel guests.

  • Yes. Many momondo users traveling to Playa del Carmen specifically look for hotels with a pool. Andaz Mayakoba - a Concept by Hyatt may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • The city center nearest to Andaz Mayakoba - a Concept by Hyatt is Playa del Carmen, which is 5.4 mi away from the hotel’s front door. There, you can find Xcaret Park, which is a popular sight in the area.

  • If you have questions about Andaz Mayakoba - a Concept by Hyatt or your reservation, please call the front desk directly at +52 984 149 1234.

  • Yes, Andaz Mayakoba - a Concept by Hyatt has Wi-Fi available to hotel guests.

  • There is a hotel gym accessible to guests staying at Andaz Mayakoba - a Concept by Hyatt. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

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