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Novotel Krakow City West

Armii Krajowej 11, 30-150 Krakow, Malopolskie

+48 126 226 400

per night


based on 2,055 reviews


Value for money

The Novotel Krakow City West is a luxury hotel in the City Center area of Krakow, Poland. Just a short walk to the National Museum, it is also a good choice if you want to pay a visit to the Main Market Square, the many museums, or are visiting for business and attending an event at the ICE Krakow Congress Centre. There is an abundance of facilities and services to enjoy during a stay at the Novotel Krakow City West. They include a year-round indoor pool complex, a children’s club, and a modern fitness center. There is also a menu of spa services, a business center with meeting facilities, and 24-hour front desk support. You can get dry-cleaning and laundry service, and enjoy free shuttles throughout the area. The 305 smoke-free rooms within the hotel are available in configurations ranging from superior to executive in style and design. Whichever you choose, your room is going to feature a minibar, beverage system, and bottled water service. There is an ensuite bay with a soaking tub and spa toiletries. The room has free Wi-Fi and satellite TV, as well as a working area. When you are ready for a bite, there is an in-house hotel, a lounge with bar service, daily breakfast (for a fee), and 24-hour room service. The neighborhood around the hotel has an array of eateries to sample, including Alibi, Zebra Resto, and the Restauracja Eden, among others. A stay at the Novotel Krakow City West means you can walk to Cloth Hall, the Dragon’s Den, Wawel Castle, and more. You are a short drive to Krakow Lobzow Station and just 15 minutes by car to Krakow John Paul II Balice Airport.

Novotel Krakow City West photos

Available rooms at Novotel Krakow City West

Sun 9/26
Mon 9/27
Sun 9/26
Mon 9/27
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Standard Rooms - Water view


$49 totalAgoda.com
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Superior Rooms - Courtyard view


$51 totalCheapTickets
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Executive Rooms - Sea view


$82 totalExpedia
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Double Rooms - Park view


$51 totalBooking.com
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Other Rooms - City view


$47 totalAccorHotels.com
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  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas

Health and safety

  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans


  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine
  • Dining table

Family friendly

  • Babysitting or child care
  • Books, DVDs, music for children
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Children's television networks

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Upper floors accessible by elevator

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Casino
  • Board games/puzzles
  • Game room
  • Cycling
  • Evening entertainment


  • Window
  • Family rooms
  • Lockers
  • Newspapers
  • Storage available
  • Soundproof rooms
  • Telephone
  • Carpeted


  • Picnic area
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill

Pool and spa

  • Spa
  • Indoor pool
  • Massage
  • Sauna

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • EV charging station

Media and entertainment

  • Cable or satellite TV
  • Library
  • Shared lounge/TV area
  • TV


  • Hairdryer
  • Private bathroom
  • Toilet
  • Toilet paper


  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet


  • Laundry facilities
  • Ironing service
  • Laundry service


  • Computer use available
  • Fax/photocopying
  • Desk


  • Fitness center

Places of interest near Novotel Krakow City West

Recommendations carefully curated by Momondo Places

Armii Krajowej 11, 30-150 Krakow, Malopolskie


Cloth Hall2.0 mi

Restaurants and Cafés

Cafe Stare Miasto1.9 mi
Cafe Botanica1.9 mi
Brasserie Olympique2.0 mi
Bistro The Hours2.0 mi

Traveler Reviews

GreatBased on 2055 verified guest reviews

Pros +
  • "Great facilities, friendly staff." (in 69 reviews)
  • "Breakfast delicious, loads to choose." (in 49 reviews)
  • "Excellent Staff, very clean hotel." (in 44 reviews)
Cons -
  • Parking is not free. (in 11 reviews)
  • We arrived at night with 2 small kids (2 and 4 years old). (in 3 reviews)
  • Swimming pool was still closed. (in 3 reviews)

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Info about your stay

Check in/Check out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • 4 star hotels in Krakow typically cost $86/night, but Novotel Krakow City West is typically available for $42/night, and is rated equally to its competitors.

  • If you're looking to go directly from Krakow J. Paul II Balice to Novotel Krakow City West, expect a 13min drive as they are around 4.6 mi apart.

  • If you intend on renting a car to travel from Krakow J. Paul II Balice to the hotel, you will have peace of mind knowing that Novotel Krakow City West offers parking on site. Car rentals in the area typically go for $16/day for a base model rental. Another more common option is to just take a taxi or rideshare service from the airport to Novotel Krakow City West. The nearest airport to the hotel is Krakow J. Paul II Balice.

  • Feel free to bring your dog with you while staying at Novotel Krakow City West.

  • Novotel Krakow City West does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Novotel Krakow City West at +48 126 226 400. If you are staying at Novotel Krakow City West, you are more than welcome to order food through the hotel’s room service menu.

  • Novotel Krakow City West does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • When staying at Novotel Krakow City West there is just 1.9 mi between you and Krakow city center. While making your way to the center of Krakow, you should plan to visit Cloth Hall, along with all the shops and restaurants.

  • You can reach the main line at +48 126 226 400.

  • Yes, Novotel Krakow City West has Wi-Fi available to hotel guests.

  • Yes. If you are looking for a hotel with a fitness center on-site, Novotel Krakow City West is a great place to stay.

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