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SureStay by Best Western Helen Downtown

2-star Hotel with Indoor pool

2 stars
8396 South Main Street, Helen, GA 30545
+1 706 878 2191
8.3
Very good
based on 1508 reviews
1,508 verified ratings
Thu 4/9
-
Fri 4/10
1 room, 2 guests
Deals from
$71
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
$71
King room
$82
Standard room
$86
30 more SureStay by Best Western Helen Downtown deals
30 more SureStay by Best Western Helen Downtown deals
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Pool
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Restaurant
Building
Balcony
Front desk
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SureStay by Best Western Helen Downtown photos
About
Photos
Rooms
Amenities
Reviews
Location

About SureStay by Best Western Helen Downtown, Helen

Cleanliness
8.7
Comfort
8.7
Location
9.5
Services
8.3
Staff
9.2
Value for money
8.2
SureStay Hotel by Best Western Helen Downtown offers a comfortable setting in Helen and features a swimming pool, complimentary Wi-Fi and free private parking. It also provides a 24-hour reception, a concierge and an express check-in and check-out feature. The hotel has a guest lounge, a ticket service and a wake-up service. There is also disabled parking for guests travelling with a car. Guests can relax in the welcoming seating area or on their private balcony. All are air conditioned and offer a refrigerator, a coffee maker and a flat-screen TV. Toccoa Airport is a 55-minute drive from SureStay Hotel by Best Western Helen Downtown. Anna Ruby Falls is nearby.

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

SureStay by Best Western Helen Downtown room price & deals

Thu 4/9
-
Fri 4/10
King room
1 king bed
$82
nightly with fees
1 king bed
$85
nightly with fees
bed type unknown
$98
nightly with fees
Double room
2 double beds
$71
nightly with fees
2 double beds
$86
nightly with fees
2 double beds
$86
nightly with fees
Standard room
2 double beds
$86
nightly with fees
2 double beds
$99
nightly with fees
2 double beds
$99
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Indoor pool
  • Room service
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Services and conveniences

  • Wake-up service
  • Express check-out
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • 24hr front desk

Outdoor

  • Balcony
  • Terrace/Patio
  • Beach chairs
  • Garden

Dining

  • Refrigerator
  • Food can be delivered to guest accommodation
  • Microwave
  • Snack bar

Accessibility and suitability

  • No smoking
  • Increased accessibility
  • Designated smoking area

General

  • Family rooms
  • Fireplace
  • Interconnected room(s) available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas

Things to do

  • Hiking
  • Golf

Pool

  • Heated pool
  • Indoor pool

Parking and transportation

  • Free parking

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Laundry

  • Iron and ironing board

Workspace

  • Desk

SureStay by Best Western Helen Downtown Reviews

8.3
Very good1,508 verified ratings
Pros +
  • "Very close to downtown Helen, GA" (in 24 reviews)
  • Very clean room and extremely spacious! (in 124 reviews)
  • Great location and super clean! (in 140 reviews)
Cons -
  • "Creaky bed, shower faucets were very loose." (in 15 reviews)
  • Informed front desk worker upon check out said ok I'll let someone know (in 12 reviews)
  • The tub was dirty. (in 14 reviews)

SureStay by Best Western Helen Downtown room booking info

Value for money

8.2

Location rating

9.5

Distance to city center

0.3 mi

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does SureStay by Best Western Helen Downtown compare to other 2 star hotels in Helen?

    In Helen, 2 star hotels have average nightly rates of $132. SureStay by Best Western Helen Downtown is $40 cheaper than the city average at just $92/night.

  • Are there food options at SureStay by Best Western Helen Downtown?

    If you are staying at SureStay by Best Western Helen Downtown, you are more than welcome to order food through the hotel’s room service menu.

  • Does SureStay by Best Western Helen Downtown have a pool?

    SureStay by Best Western Helen Downtown does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for SureStay by Best Western Helen Downtown?

    You can reach the main line at +1 706 878 2191.

  • Does SureStay by Best Western Helen Downtown have Wi-Fi available?

    Yes, SureStay by Best Western Helen Downtown has Wi-Fi available to hotel guests.

  • What time is check-out for SureStay by Best Western Helen Downtown?

    For SureStay by Best Western Helen Downtown, the required check-out time is 11:00 AM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at SureStay by Best Western Helen Downtown?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for SureStay by Best Western Helen Downtown at the moment between $92 and $172 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • How many operators does momondo search for hotels in Helen?

    As of April 2026, there are 416 operators available to choose from for hotels in Helen.

  • When did momondo last update prices for hotels in Helen?

    Prices for hotels in Helen were last updated today.

Places of interest near SureStay by Best Western Helen Downtown

Attractions in Helen, Georgia curated by momondo

SureStay by Best Western Helen Downtown location: 8396 South Main Street, Helen, GA 30545

Top landmarks

Unicoi Hill Park0.4 mi
Charlemagne's Kingdom0.4 mi
Helen Tubing and Water Park1.0 mi
Glass Mountain Gallery and Studio1.4 mi

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