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Sheraton Hanoi Hotel

5-star Hotel with Outdoor pool

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi

+84 243 719 9000
Very good

based on 114 reviews


per night

About Sheraton Hanoi Hotel, Hanoi

Value for money
Situated in Hanoi, Sheraton Hanoi Hotel is a short drive from Ho Chi Minh Mausoleum and Hoan Kiem Lake. It features a day spa, as well as an outdoor pool, a free shuttle service and a Jacuzzi. This art deco hotel provides a fitness center, outdoor tennis courts and a sauna. Multilingual staff are on hand to assist with booking tours and sightseeing trips, and an express check-in/check-out facility is offered. It also provides useful options for business meetings and events. The charming, air conditioned rooms feature a mini bar, a marble bathroom and a spa bath. All have slippers, a refrigerator and a private bathroom with bathrobes. During their stay at Hotel Hanoi Sheraton, guests can enjoy a meal at Oven Dor and relax with a drink at Chime. Room service is also available 24/7. Noi Bai International Airport is a 40-minute drive from Sheraton Hanoi Hotel. It is also less than a 20-minute car trip from Temple of Literature and Hoa Lo Prison.

Sheraton Hanoi Hotel photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Sheraton Hanoi Hotel room price & deals

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Sun 2/12
Wed 2/8
Sun 2/12
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Deluxe Rooms - Ocean view
1 king bed

1 king bed



$153 totalAgoda.com
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Executive Rooms - Water view


$292 totalAgoda.com
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King Rooms - Harbor view
1 king bed

1 king bed



$559 totalAgoda.com
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Other Rooms - Sea view
2 twin beds

2 twin beds



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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Free parking

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Adapter
  • Trash cans

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna


  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Fireplace
  • Seating area
  • Sofa
  • Soundproofing
  • Carpeted

Accessibility and suitability

  • Multi-lingual staff
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Beauty salon
  • Pool table
  • Foosball table


  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Coffee machine

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Bathtub

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking


  • Garden
  • Terrace/Patio
  • Balcony


  • Sofa bed
  • Clothes rack
  • Wardrobe or closet


  • Computer use available
  • Fax/photocopying
  • Desk


  • Aerobics
  • Fitness center
  • Outdoor tennis

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Places of interest near Sheraton Hanoi Hotel

Attractions in Hanoi, Vietnam curated by momondo

Sheraton Hanoi Hotel location: K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi


West Lake0.7 mi
Hanoi Old Quarter2.2 mi
Hanoi City Centre2.6 mi
Hanoi Zoological Gardens2.6 mi

Restaurants and Cafés

Sheraton Hanoi Hotel0.0 mi
Hemispheres Steak and Seafood Grill0.0 mi
El Gaucho Argentinian Steakhouse - West Lake0.6 mi
Home Hanoi Restaurant1.2 mi

Sheraton Hanoi Hotel Reviews

Very goodBased on 114 verified guest reviews

Pros +
  • Friendly and supportive staff. (in 19 reviews)
  • Outstanding staff. (in 16 reviews)
  • Great buffet breakfast and very attentive staff. (in 11 reviews)
Cons -
  • The club lounge. (in 1 review)

Sheraton Hanoi Hotel room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • On average, Sheraton Hanoi Hotel is less than the Hanoi average rate for 5 star hotels. The nightly rate at Sheraton Hanoi Hotel is typically $163, whereas the nightly rate in Hanoi is $25 more.

  • If you're looking to go directly from Hanoi Noibai to Sheraton Hanoi Hotel, expect a 33min drive as they are around 11.3 mi apart.

  • If you’re looking for a simple travel option from Hanoi Noibai to Sheraton Hanoi Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • There is a restaurant at Sheraton Hanoi Hotel that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +84 243 719 9000 for kitchen hours. Guests staying at Sheraton Hanoi Hotel are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Sheraton Hanoi Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • Sheraton Hanoi Hotel is 3.2 mi away from the city center of Hanoi, where you can find interesting sights such as Temple of Literature.

  • If you have questions or concerns about your stay at Sheraton Hanoi Hotel, call +84 243 719 9000 to speak with a front desk representative.

  • Yes, Sheraton Hanoi Hotel has Wi-Fi available to hotel guests.

  • Sheraton Hanoi Hotel does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.

  • Sheraton Hanoi Hotel check-out time is 12:00 PM. Late check-out may be available upon request at the reception desk.

  • The cheapest deals found start from only $131 per night. The average rate for rooms at Sheraton Hanoi Hotel is currently around $190/night. Enter your dates in the form above to see more.

  • Yes, you can take care of all your laundry needs with the on-premise services at Sheraton Hanoi Hotel, Hanoi. Ironing equipment e.g. ironing boards and irons are available as well.

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