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Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202

+1 214 742 5678

per night


based on 2,236 reviews

About Crowne Plaza Dallas Downtown, Dallas

Value for money

Under a 20-minute walk from Union Station, Crowne Plaza Hotel Dallas Downtown provides guests with a convenient base when in Dallas. In addition to contemporary 4-star rooms, the hotel has a rooftop pool and a rooftop terrace. Crowne Plaza Hotel Dallas Downtown has been recently refurbished and offers an express check-in and check-out feature, valet parking and 24-hour room service. Airport transfers, a laundry service, a dry cleaning service and babysitting/child services are available on enquiry. Equipped to ensure an enjoyable stay, rooms provide movies-on-demand, a private bathroom and a flat-screen TV. They each have a bathtub, heating and tea and coffee making facilities. Crowne Plaza Hotel Downtown Dallas has an on-site restaurant, perfect for guests who wish to eat in. Alternatively, there are plenty of dining options close by. Tourist attractions close to Crowne Plaza Hotel Dallas Downtown include Dallas Museum of Art and Dallas City Hall. Reunion Tower, Thanks-Giving Square and Dallas Convention Center are a brief stroll away.

Crowne Plaza Dallas Downtown photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Crowne Plaza Dallas Downtown room price & deals

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Deluxe Rooms - Courtyard view


$370 totalZenhotels.com
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Standard Rooms - Park view


$96 totalSnaptravel
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Executive Rooms - Ocean view


$188 totalmomondo
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Double Rooms - Ocean view


$143 totalFINDHOTEL
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King Rooms - Skyline view


$107 totalExpedia
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Queen Rooms - Harbor view


$143 totalAgoda.com
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Other Rooms - Park view


$219 totalInterContinental
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Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities

Services and conveniences

  • Conference rooms
  • Wedding services
  • ATM on-site
  • Business center
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Trash cans


  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • No smoking
  • Upper floors accessible by elevator
  • Designated smoking area

Parking and transportation

  • Parking
  • Airport shuttle
  • Long-term parking (surcharge)
  • Valet parking

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Bathtub
  • Hairdryer
  • Toilet
  • Private bathroom


  • Seating area
  • Telephone
  • Newspapers
  • Storage available


  • Rooftop pool
  • Heated pool
  • Outdoor pool
  • Pool with a view


  • Terrace/Patio
  • Beach towels
  • Balcony


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Computer use available
  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Beauty salon
  • Night club

Family friendly

  • Babysitting or child care
  • Kids meals


  • Alarm clock


  • Fitness center

Places of interest near Crowne Plaza Dallas Downtown

Attractions in Dallas, Texas curated by momondo

Crowne Plaza Dallas Downtown location: 1015 Elm Street, Dallas, TX 75202


Kay Bailey Hutchison Convention Center0.5 mi
Dallas Museum of Art0.5 mi
American Airlines Center0.8 mi
Dallas Farmers Market0.9 mi

Restaurants and Cafés

Thrive Restaurant0.0 mi
Chicken Haus0.0 mi
Grill and Vine Restaurant at Westin Downtown Dallas0.1 mi
Roma Express0.1 mi

Crowne Plaza Dallas Downtown Reviews

OkayBased on 2236 verified guest reviews

Pros +
  • Great location and helpful staff. (in 199 reviews)
  • Clean nice staff were great. (in 197 reviews)
  • Huge room and friendly staff. (in 142 reviews)
Cons -
  • "Dirty room, no hair dryer available." (in 193 reviews)
  • No room service right now. (in 184 reviews)
  • "Very outdated room, peeling wallpaper." (in 182 reviews)

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Crowne Plaza Dallas Downtown room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • On average, Crowne Plaza Dallas Downtown is less than the Dallas average rate for 3 star hotels. The nightly rate at Crowne Plaza Dallas Downtown is typically $144, whereas the nightly rate in Dallas is $26 more.

  • Crowne Plaza Dallas Downtown is 15.7 mi away from Dallas/Fort Worth. You can typically expect your drive time from Crowne Plaza Dallas Downtown to Dallas/Fort Worth to be 47min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • With parking available at Crowne Plaza Dallas Downtown, you could always rent a car for as low as $15/day and park it at the hotel. This would give you freedom while visiting Dallas. If you’re looking for a simple travel option from Dallas/Fort Worth to Crowne Plaza Dallas Downtown, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Yes, dogs and pets are welcome at Crowne Plaza Dallas Downtown.

  • Crowne Plaza Dallas Downtown does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Crowne Plaza Dallas Downtown at +1 214 742 5678. Guests staying at Crowne Plaza Dallas Downtown are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, Crowne Plaza Dallas Downtown has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • Crowne Plaza Dallas Downtown is 0.3 mi away from the city center of Dallas, where you can find interesting sights such as Dallas World Aquarium.

  • The best contact number for Crowne Plaza Dallas Downtown is +1 214 742 5678.

  • Yes, Crowne Plaza Dallas Downtown has Wi-Fi available to hotel guests.

  • Crowne Plaza Dallas Downtown has a fitness center available for guests who would like to use it throughout their stay.

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