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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4-star Hotel with Fitness center

521 North Rush Street, Chicago, IL 60611

+1 312 645 1500
8.7
Very good

based on 139 reviews

$242
Rate

per night

About The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago

Cleanliness
9.4
Comfort
9.2
Location
9.5
Services
9.0
Staff
9.0
Value for money
8.4
The Gwen a Luxury Collection Hotel Michigan Avenue Chicago is situated in Chicago and is within a short walk of nearby landmarks, including Michigan Avenue, Michigan Avenue Bridge and Magnificent Mile. Rooms are air conditioned and a Wi-Fi connection is included free of charge. There are a range of facilities available to guests of the hotel, such as an express check-in and check-out feature, valet parking and a rooftop terrace. It also provides child-minding services, a currency exchange and a reception that operates 24 hours a day. The hotel also offers a well-equipped fitness center. The Gwen a Luxury Collection Hotel Michigan Avenue Chicago has 312 rooms, all of which are equipped with a refrigerator, a mini bar and a hair dryer. The Gwen a Luxury Collection Hotel Michigan Avenue Chicago has its own on-site restaurant, convenient for those preferring to dine in. In the evening, guests are invited to relax in the cozy lounge bar. A wide variety of dining options can also be found in the area. The hotel is located in the popular tourist hub of River North. It is also a 20-minute walk from Merchandise Mart Railway Station and Randolph Wabash Railway Station.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago room price & deals

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Deluxe Rooms - City view
1 king bed

1 king bed

Agoda.com

$665/night

$665 totalAgoda.com
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Superior Rooms - Garden view
1 king bed

1 king bed

Agoda.com

$269/night

$269 totalAgoda.com
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Double Rooms - Ocean view
Zenhotels.com

$344/night

$344 totalZenhotels.com
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King Rooms - Mountain view
1 king bed

1 king bed

Booking.com

$242/night

$242 totalBooking.com
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Queen Rooms - Skyline view
2 queen beds

2 queen beds

Booking.com

$245/night

$245 totalBooking.com
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Other Rooms - POOL view
Vio.com

$442/night

$442 totalVio.com
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Hotel Amenities & Facilities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Valet parking
  • Business center
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Basics

  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Lowered sink
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Toilet with grab rails

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

General

  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Refrigerator

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Smartphone dock

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Valet parking

Laundry

  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Outdoor

  • Outdoor furniture
  • Terrace/Patio

Things to do

  • Gift shop
  • Beach access

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness center

Places of interest near The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Attractions in Chicago, Illinois curated by momondo

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago location: 521 North Rush Street, Chicago, IL 60611

Sightseeing

Michigan Avenue0.2 mi
Magnificent Mile0.2 mi
Chicago Riverwalk0.3 mi
Hyatt Regency Chicago0.3 mi

Restaurants and Cafés

Buca di Beppo - Chicago - Rush and Grand0.0 mi
Eddie V's - Chicago0.0 mi
The Terrace at Upstairs at the Gwen0.0 mi
Kostali0.0 mi

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

8.7
Very goodBased on 139 verified guest reviews

Pros +
  • Cute decor great staff. (in 28 reviews)
  • "Very clean, spacious rooms" (in 28 reviews)
  • My room was very clean. (in 27 reviews)
Cons -
  • The view was the roof. (in 6 reviews)
  • Customer service skills sucked. (in 6 reviews)
  • Parking was very expensive (in 5 reviews)


The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions


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