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Kempinski Hotel Cancún

5-star Hotel with Private beach

Retorno del Rey #36, 77500 Cancún, Quintana Roo

+52 998 881 0808

based on 81 reviews


per night

About Kempinski Hotel Cancún, Cancún

Value for money
This modern resort is conveniently situated in Hotel Zone and provides its guests with a Jacuzzi, a private beach and an outdoor pool. It is located a short walk from Spa at The Royal Sands. Guests of The Ritz-Carlton Cancun can start their day at Kayanta Spa and Salon, or enjoy the various leisure facilities, such as outdoor tennis courts. Relaxation facilities include a sauna and a beauty centre. The resort also offers a well-equipped fitness center. The rooms at The Ritz-Carlton Cancun were refurbished in 2006 and feature a mini bar and a desk. Guests of The Ritz-Carlton Cancun are welcome to sample Asian cuisine at The Sushi Bar, or try Mediterranean meals at Fantino. There is also a selection of drinks to enjoy at the bar, which has a view of the beach. The area around the resort has a variety of cafés and restaurants. The friendly staff at the tour desk are available to organize tours and activities in Cancun.

Kempinski Hotel Cancún photos

Kempinski Hotel Cancún room price & deals

Fri 3/24
Tue 3/28
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Deluxe Rooms - Skyline view
1 king bed

1 king bed



$308 totalAgoda.com
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Standard Rooms - Skyline view
2 double beds

2 double beds



$557 totalZenhotels.com
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Executive Rooms - POOL view
1 king bed

1 king bed



$473 totalExpedia
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Luxury Rooms - Garden view
1 king bed

1 king bed



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Double Rooms - City view
1 king bed

1 king bed



$483 totalPrestigia
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King Rooms - POOL view
1 king bed

1 king bed



$303 total123Milhas
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Other Rooms - Sea view


$432 totalAgoda.com
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Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Enhanced cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk


  • Minibar
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

Pool and spa

  • Spa and wellness center
  • Massage
  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool with a view

Parking and transportation

  • Parking
  • Airport shuttle
  • Valet parking
  • Shuttle service (additional charge)
  • Private parking


  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Golf
  • Beauty salon


  • Free Wi-Fi
  • Internet
  • Free toiletries
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Hypoallergenic
  • No smoking


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Bathtub
  • Hairdryer
  • Bathrobe


  • Slippers
  • Telephone
  • Storage available

Family friendly

  • Babysitting or child care
  • Kids' club
  • Playground


  • Aerobics
  • Fitness center
  • Tennis


  • Fax/photocopying
  • Desk

Media and entertainment

  • Cable or satellite TV

Places of interest near Kempinski Hotel Cancún

Attractions in Cancún, Mexico curated by momondo

Kempinski Hotel Cancún location: Retorno del Rey #36, 77500 Cancún, Quintana Roo


La Isla Shopping Mall1.2 mi
Playa Delfines2.4 mi
Hard Rock Cafe Cancun3.0 mi
CoCo Bongo Cancun3.0 mi

Restaurants and Cafés

Casitas - Cancun0.1 mi
Puerto Madero - Cancun0.1 mi
H Roof0.2 mi
Harry's Cancun Prime Steakhouse & Raw Bar0.2 mi

Kempinski Hotel Cancún Reviews

WonderfulBased on 81 verified guest reviews

Pros +
  • Amazing and friendly staff (in 48 reviews)
  • Clean and very service oriented! (in 31 reviews)
  • EVERYTHING about this hotel is SUPERB! (in 22 reviews)
Cons -
  • Expensive not worth the money. (in 3 reviews)
  • The only thing I didn't like was the crazy amount of seaweed (in 3 reviews)
  • I never saw such bad quality of ritz carlton. (in 2 reviews)

Kempinski Hotel Cancún room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

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