Kempinski Hotel Cancún
5-star Hotel with Private beach
Retorno del Rey #36, 77500 Cancún, Quintana Roo
+52 998 881 0808based on 686 reviews
per night
About Kempinski Hotel Cancún, Cancún
Kempinski Hotel Cancún photos
Kempinski Hotel Cancún room price & deals
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Beachfront
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Casino
- Fishing
- Golf
- Canoeing
- Cooking classes
- Beauty salon
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Beachfront
- Slippers
- Solarium
- Lockers
- Telephone
- Storage available
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
- Kids' club
- Playground
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Media and entertainment
- Cable or satellite TV
Kempinski Hotel Cancún Reviews
Pros +
- "Excellent hotel, everything was very good." (in 13 reviews)
- Clean and very service oriented! (in 31 reviews)
- Amazing and friendly staff (in 48 reviews)
Cons -
- Expensive not worth the money. (in 3 reviews)
- There are 25 other properties at half the price up and down the beach. (in 2 reviews)
- I never saw such bad quality of ritz carlton. (in 2 reviews)
Kempinski Hotel Cancún room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Kempinski Hotel Cancún compare to other 5 star hotels in Cancún?
On average, Kempinski Hotel Cancún is less than the Cancún average rate for 5 star hotels. The nightly rate at Kempinski Hotel Cancún is typically $329, whereas the nightly rate in Cancún is $177 more.
How far is Kempinski Hotel Cancún from Cancun?
If there is no traffic, the 8.0 mi drive between Cancun and Kempinski Hotel Cancún should only take about 24min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Kempinski Hotel Cancún from Cancun?
If you intend on renting a car to travel from Cancun to the hotel, you will have peace of mind knowing that Kempinski Hotel Cancún offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. If you’re looking for a simple travel option from Cancun to Kempinski Hotel Cancún, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Kempinski Hotel Cancún?
Yes, Kempinski Hotel Cancún does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. If you are staying at Kempinski Hotel Cancún, you are more than welcome to order food through the hotel’s room service menu.
Does Kempinski Hotel Cancún have a pool?
Yes. Many momondo users traveling to Cancún specifically look for hotels with a pool. Kempinski Hotel Cancún may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Kempinski Hotel Cancún to Cancún city center?
Getting to Cancún city center should be easy enough, as it is just 5.8 mi away from Kempinski Hotel Cancún. In Cancún city center you will find Parque Las Palapas, along with many other popular sights and things to do.
What is the phone number for Kempinski Hotel Cancún?
The best contact number for Kempinski Hotel Cancún is +52 998 881 0808.
Does Kempinski Hotel Cancún have Wi-Fi available?
Yes, Kempinski Hotel Cancún has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Kempinski Hotel Cancún?
There is a fitness center available to Kempinski Hotel Cancún guests.
What time is check-out for Kempinski Hotel Cancún?
For Kempinski Hotel Cancún, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.
Is there laundry service in Kempinski Hotel Cancún?
Yes, you can take care of all your laundry needs with the on-premise services at Kempinski Hotel Cancún, Cancún. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Cancún?
There are 3,991 operators available for hotels in Cancún as of May 2025.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are updated daily.
Places of interest near Kempinski Hotel Cancún
Attractions in Cancún, Mexico curated by momondo
Kempinski Hotel Cancún location: Retorno del Rey #36, 77500 Cancún, Quintana Roo