The Highlands at Sugar
3-star Hotel with Indoor pool
2173 Sugar Mountain Drive, Banner Elk, NC 28604
+1 828 898 9601based on 391 reviews
per night
About The Highlands at Sugar, Banner Elk
The Highlands at Sugar photos
The Highlands at Sugar room price & deals
Hotel Amenities & Facilities
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Kitchen
- Wine glasses
- Dishwasher
- Oven
- Microwave
- Kitchenware
- Stovetop
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Bathroom
- Shared bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Free toiletries
- Heating
- Trash cans
General
- Family rooms
- Fireplace
- Seating area
- Sofa
- Carpeted
- Mountain view
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Pool and spa
- Hot tub
- Indoor pool
- Sauna
- Pool towels
Bedroom
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Things to do
- Board games/puzzles
- Game room
- Table tennis
- Pool table
Outdoor
- Grill
- Balcony
- Outdoor furniture
Laundry
- Iron and ironing board
- Tumble dryer
- Washing machine
Dining
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Parking and transportation
- Free parking
- Private parking
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids' outdoor play equipment
- Playground
Health and safety
- First-aid kit
Fitness
- Fitness center
The Highlands at Sugar Reviews
Pros +
- So happy to have a washer and dryer. (in 4 reviews)
- Spacious with full kitchen. (in 14 reviews)
- Centrally located to ski resorts. (in 7 reviews)
Cons -
- The pool and hot tub were very dirty. (in 7 reviews)
- Our bedroom was a little dusty but kitchen and bathrooms were clean. (in 5 reviews)
- The hot tub and pool were old and very dirty (in 5 reviews)
The Highlands at Sugar room booking info
Check in/Check out
Check in anytime after 4:00 PM, check out anytime before 10:00 AM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does The Highlands at Sugar compare to other 3 star hotels in Banner Elk?
There is a $265/night difference in the average price of 3 star hotels in Banner Elk ($398/night) and the average nightly rate at The Highlands at Sugar ($133/night).
Does The Highlands at Sugar have a pool?
Yes, The Highlands at Sugar has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for The Highlands at Sugar?
For questions regarding the hotel or your stay at The Highlands at Sugar, call +1 828 898 9601.
Does The Highlands at Sugar have Wi-Fi available?
Yes, The Highlands at Sugar has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at The Highlands at Sugar?
The Highlands at Sugar has a fitness center available for guests who would like to use it throughout their stay.
What time is check-out for The Highlands at Sugar?
You can plan to arrive after 4:00 PM for checking in. Check-out time is 10:00 AM. We advise notifying the front desk of any requests as early as possible.
How much is a room at The Highlands at Sugar?
$178/night is a good average price right now, and some users have even reported deals that start from only $120/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
How many operators does momondo search for hotels in Banner Elk?
As of July 2025, there are 1,816 operators available to choose from for hotels in Banner Elk.
When did momondo last update prices for hotels in Banner Elk?
Prices for hotels in Banner Elk are updated daily.
Places of interest near The Highlands at Sugar
Attractions in Banner Elk, North Carolina curated by momondo
The Highlands at Sugar location: 2173 Sugar Mountain Drive, Banner Elk, NC 28604