Tru by Hilton Albany Crossgates Mall
3-star Hotel with Indoor pool
1651 Western Avenue, Albany, NY 12203
+1 518 704 4010based on 649 reviews
per night
About Tru by Hilton Albany Crossgates Mall, Albany
Tru by Hilton Albany Crossgates Mall photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Tru by Hilton Albany Crossgates Mall room price & deals
Hotel Amenities & Facilities
- Indoor pool
- Fitness center
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Services and conveniences
- Business center
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Media and entertainment
- Radio
- Cable or satellite TV
- Shared lounge/TV area
- TV
Dining
- Refrigerator
- Microwave
- Snack bar
Bathroom
- Hairdryer
- Shower
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Pool table
General
- Telephone
- Privacy curtain
Pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
Outdoor
- Grill
Laundry
- Iron and ironing board
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Tru by Hilton Albany Crossgates Mall Reviews
Pros +
- Everything was great otherwise. (in 2 reviews)
- Clean and new. (in 4 reviews)
- "Super clean, great breakfast, very comfortable" (in 32 reviews)
Cons -
- "They never came to ask to clean my room, overall just a bad experience." (in 23 reviews)
- Bed and pillows were horrible! (in 9 reviews)
- I give this hotel one of the better places I ever stayed. (in 1 review)
Tru by Hilton Albany Crossgates Mall room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Tru by Hilton Albany Crossgates Mall compare to other 3 star hotels in Albany?
In Albany, 3 star hotels have average nightly rates of $227. Tru by Hilton Albany Crossgates Mall is $44 cheaper than the city average at just $183/night.
How far is Tru by Hilton Albany Crossgates Mall from Albany Intl?
Tru by Hilton Albany Crossgates Mall is 4.9 mi away from Albany Intl. You can typically expect your drive time from Tru by Hilton Albany Crossgates Mall to Albany Intl to be 14min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Tru by Hilton Albany Crossgates Mall from Albany Intl?
Tru by Hilton Albany Crossgates Mall has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Albany Intl to the hotel, but also around Albany during your stay may be renting a car. Car rentals in Albany are on average $35/day. Another more common option is to just take a taxi or rideshare service from the airport to Tru by Hilton Albany Crossgates Mall. The nearest airport to the hotel is Albany Intl.
Is Tru by Hilton Albany Crossgates Mall pet-friendly?
Yes, dogs and pets are welcome at Tru by Hilton Albany Crossgates Mall.
Does Tru by Hilton Albany Crossgates Mall have a pool?
Tru by Hilton Albany Crossgates Mall does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Tru by Hilton Albany Crossgates Mall to Albany city center?
5.9 mi separate the front steps of Tru by Hilton Albany Crossgates Mall and the city center of Albany where you can keep busy with restaurants, shopping and of course Times Union Center, a very popular landmark in Albany.
What is the phone number for Tru by Hilton Albany Crossgates Mall?
For assistance from an employee at Tru by Hilton Albany Crossgates Mall please call +1 518 704 4010.
Does Tru by Hilton Albany Crossgates Mall have Wi-Fi available?
Yes, Tru by Hilton Albany Crossgates Mall has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Tru by Hilton Albany Crossgates Mall?
Yes. If you are looking for a hotel with a fitness center on-site, Tru by Hilton Albany Crossgates Mall is a great place to stay.
What time is check-out for Tru by Hilton Albany Crossgates Mall?
You can plan to arrive after 3:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.
How much is a room at Tru by Hilton Albany Crossgates Mall?
$231/night is a good average price right now, and some users have even reported deals that start from only $135/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
How many operators does momondo search for hotels in Albany?
The number of operators available for hotels in Albany is 181 as of April 2025.
When did momondo last update prices for hotels in Albany?
Prices for hotels in Albany refresh daily.
Places of interest near Tru by Hilton Albany Crossgates Mall
Attractions in Albany, New York curated by momondo
Tru by Hilton Albany Crossgates Mall location: 1651 Western Avenue, Albany, NY 12203